Hall

Recensioni per Plataran Ubud Hotel & Spa

5 out of 5
Plataran Ubud Hotel & Spa
Jalan Hanoman, Pengosekan, Ubud, Bali

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 208 su 277 recensioni" "
Valutazione di 8 - Buono. 56 su 277 recensioni" "
Valutazione di 6 - Soddisfacente. 4 su 277 recensioni" "
Valutazione di 4 - Scarso. 4 su 277 recensioni" "
Valutazione di 2 - Terribile. 5 su 277 recensioni" "

9,4/10

Pulizia

9,6/10

Personale e servizio

9,8/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Alexandra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Es war perfekt!! Eine wirkliche Oase. Das Frühstücksbuffet war ein Traum! Nur zu empfehlen 👍👍👍.
Soggiorno di 4 notti a marzo 2024
Risposta di Iwan, il giorno 2 apr 2024
Dear Alexandra,Greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!We would like to thank you for your detailed review of your experience staying at Plataran Indonesia, a true Indonesia Icon especially Plataran Ubud. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We work really hard to give our guests the finest experience possible, feedback like yours are truly rewarding to hear. Your commendations for our team have been shared and received with much gratitude. We hope to see you soon for your next holiday. We look forward to the pleasure of welcoming your back.Plataran regards,Gede AriawanGeneral Manager

10/10 Eccellente

Wen, Fresh meadows

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s a quiet place in the middle of the city. It’s very friendly to tourists and has all kind of services. Money exchange, laundry, restaurant, convenient stores etc.
Soggiorno di 4 notti a marzo 2024
Risposta di Iwan, il giorno 26 mar 2024
Dear Wen,Greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!We would like to thank you for your detailed review of your experience staying at Plataran Indonesia, a true Indonesia Icon especially Plataran Ubud. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We work really hard to give our guests the finest experience possible, feedback like yours are truly rewarding to hear. Your commendations for our team have been shared and received with much gratitude. We hope to see you soon for your next holiday. We look forward to the pleasure of welcoming your back.Plataran regards,Gede AriawanGeneral Manager

10/10 Eccellente

Marcela

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Well located and very comfortable. Only comment is it was very very hot and the dining room really needed a fan!
Risposta di Iwan, il giorno 14 mar 2024
Dear Marcela,Greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!We would like to thank you for your detailed review of your experience staying at Plataran Indonesia, a true Indonesia Icon especially Plataran Ubud. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We work really hard to give our guests the finest experience possible, feedback like yours are truly rewarding to hear. Your commendations for our team have been shared and received with much gratitude. We hope to see you soon for your next holiday. We look forward to the pleasure of welcoming your back.Plataran regards,Gede AriawanGeneral Manager

10/10 Eccellente

Willem

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The perfect location in Ubud
If you love being close to town and the Yoga Barn, this is the place to be. Walk everywhere, there are great restaurants at your doorstep. We have been coming here for years and we keep going back. Once you enter the lobby you walk into a serenity that you don't expect but will come the love. The view from the breakfast area is the best in our opinion. Two pools. A gym. And five minutes from yoga classes at YB. The service is second to none. Smiles everywhere, nothing is too difficult for the staff. We were in a twin room as we like our own mattress and the rooms are spacious, clean and light. Aircons new and individual, the bathrooms a bit worn (time for an upgrade?). We will definitely come back to our home away from home.
Soggiorno di 5 notti a gennaio 2024
Risposta di Iwan, il giorno 16 feb 2024
Dear Willem,Greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!We would like to thank you for your detailed review of your experience staying at Plataran Indonesia, a true Indonesia Icon especially Plataran Ubud. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We work really hard to give our guests the finest experience possible, feedback like yours are truly rewarding to hear. Your commendations for our team have been shared and received with much gratitude. We hope to see you soon for your next holiday. We look forward to the pleasure of welcoming your back.Plataran regards,Gede AriawanGeneral Manager

8/10 Buono

Jens

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Das Hotel ist eine Oase in mitten von Ubud!
Soggiorno di 3 notti a ottobre 2023
Risposta di Iwan, il giorno 9 ott 2023
Dear Jens,Greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!We would like to thank you for your detailed review of your experience staying at Plataran Indonesia, a true Indonesia Icon especially Plataran Ubud. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We work really hard to give our guests the finest experience possible, feedback like yours are truly rewarding to hear. Your commendations for our team have been shared and received with much gratitude.We hope to see you soon for your next holiday. We look forward to the pleasure of welcoming you back.Plataran regards,Gede AriawanGeneral Manager

10/10 Eccellente

Mark

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent stay. Would highly recommend.
Soggiorno di 3 notti a settembre 2023
Risposta di Iwan, il giorno 25 ott 2023
Dear Mark,Thank you for the positive review, We are happy to hear you had a great experience. We look forward to welcoming you again at Plataran Ubud Hotel & Spa.Plataran regards,Gede AriawanGeneral Manager

8/10 Buono

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Relaxing
Really nice hotel, VERY TRANQUIL
Soggiorno di 4 notti a settembre 2023
Risposta di Iwan, il giorno 25 ott 2023
Dear Robert,Thank you for the positive review, We are happy to hear you had a great experience. We look forward to welcoming you again at Plataran Ubud Hotel & Spa.Plataran regards,Gede AriawanGeneral Manager

10/10 Eccellente

Waseem

Soggiorno di 9 notti a maggio 2023

10/10 Eccellente

Yong

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
A wonderful experience!
Soggiorno di 5 notti a maggio 2023
Risposta di Iwan, il giorno 29 mag 2023
Dear Yong,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Ubud Hotel & Spa – Inside Out HavenPlataran regard,Gede AriawanGeneral Manager

8/10 Buono

Wai Cheong Stanley

Soggiorno di 3 notti a marzo 2023
Risposta di Iwan, il giorno 17 mag 2023
Dear Wai Cheong Stanley,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Ubud Hotel & Spa – Inside Out HavenKind Regard,Gede AriawanGeneral Manager

10/10 Eccellente

Taejo

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
All staffs are very kindly, especially the cart driver. He always wisely resolved when we had problems(grab and tour program). Thanks!!
Soggiorno di 4 notti a maggio 2023
Risposta di Iwan, il giorno 9 mag 2023
Dear Taejo,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Ubud Hotel & Spa – Inside Out HavenKind Regard,Gede AriawanGeneral Manager

10/10 Eccellente

Yustina

Soggiorno di 1 notte ad aprile 2023
Risposta di Iwan, il giorno 9 mag 2023
Dear Yustina,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Ubud Hotel & Spa – Inside Out HavenKind Regard,Gede AriawanGeneral Manager

10/10 Eccellente

Stefan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Von Beginn bis zum Ende war unser Aufenthalt im Plataran Ubud Wahnsinn! Alles passt hier! Das Personal, die Anlage, die Zimmer, das Frühstück. Einfach alles war super!
Soggiorno di 7 notti a marzo 2023
Risposta di Iwan, il giorno 9 mag 2023
Dear Stefan,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Ubud Hotel & Spa – Inside Out HavenKind Regard,Gede AriawanGeneral Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
My Go To in Ubud
This is the third time I have stayed at the Plataran. It's lovely hotel with a wonderful friendly and helpful team!
Soggiorno di 5 notti a dicembre 2022
Risposta di Putu Fisson Sila Hari - General Manager, il giorno 24 mar 2023
Dear Guest,We would like to thank you for visiting us and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Ubud Hotel & Spa – Inside Out HavenKind Regard,Putu Fisson Sila HariGeneral Manager

10/10 Eccellente

Johannah

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Plataran was excellent as always. It is my favourite place to stay in Ubud

10/10 Eccellente

sara

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice hotel and friendly stuff. We loved the free activities offered by the hotel
Risposta di Fisson, il giorno 15 nov 2022
Dear Sara, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time, and that your stay with us exceeded your expectations. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Putu Fisson Sila Hari General Manager

10/10 Eccellente

Chris

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Best place to stay in Ubud
Brilliant hospitality and a fabulous stay. Couldn't rate it high enough
Soggiorno di 2 notti ad agosto 2022
Risposta di Fisson, il giorno 17 ago 2022
Dear Chris, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time, and that your stay with us exceeded your expectations. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Putu Fisson Sila Hari General Manager

2/10 Terribile

HYUNBO

Need the better management
When i visited 4 years ago, everything was higher than my standard in terms of hotel cleaness, management, facility. When i visited 3 days ago with my wife, couldnt help hiding my dissapointment. Shower booth was very dirty and fixing shower equipment was bas, breakfast was worst part. Took 45min since we ordered Nasi Goreng, and tried all including juices, coffee, bread, all plates we ordered were worse than we expected. I guess this has been caused the decrease of guests and managements seem to get worse. Hope they can get back to where they were.
Soggiorno di 2 notti a giugno 2022
Risposta di Fisson, il giorno 30 giu 2022
Dear Hyunbo, Thank you for staying with and be a returnee guest. We take your inputs with seriousness and thanks; we will ensure that your feedback will be followed up by our team. Regarding to shower booth, soon after we receive your we did deep cleaning the room. For breakfast, during pandemic, we serve ala carte breakfast however it does not limit the option of item that guests want to have. Out team is ready to cater any requests. Again, thank you and we look forward to seeing you again in the near future. Fisson Sila Hari General Manager

10/10 Eccellente

Johannah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect as always
Soggiorno di 3 notti a maggio 2022
Risposta di Fisson, il giorno 10 giu 2022
Dear Johannah, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time, and that your stay with us exceeded your expectations. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Putu Fisson Sila Hari General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love everything! This hotel is up there among the best we have stayed around the world; its got class. Amazing staff, stunning greenery, style in everything they do. You can only experience it to know the difference.
Soggiorno di 3 notti a marzo 2020
Risposta di Agus, il giorno 23 apr 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time, and that your stay with us exceeded your expectations. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Agus Sutanto Hotel Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property on itself was amazing but what I like the most was the staff. So welcoming and nice
Soggiorno di 4 notti a marzo 2020
Risposta di Agus, il giorno 23 apr 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time, and that your stay with us exceeded your expectations. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Agus Sutanto Hotel Manager

10/10 Eccellente

TAEUK

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
우붓의 추억
호텔 입구는 상업(bar)시설이라 의외.. 입구가 긴 숲을 들어 오면 선택을 후회하지않으실거에요 우붓 수영장 bar 보다 훨씬 수영장이 좋다 조식당 위치가 탁월하다(비현실적) 냉장고 뒤 작은 바 한마리 잡음 그래도 재방문의 있음 가성비 탁월
Soggiorno di 3 notti a marzo 2020
Risposta di Agus, il giorno 23 apr 2020
Dear TEUK Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Hotels.com community - we are glad to hear you had a wonderful time, and that your stay with us exceeded your expectations. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Agus Sutanto Hotel Manager

10/10 Eccellente

TAEUK

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a marzo 2020
Risposta di Agus, il giorno 23 apr 2020
Dear TAEUK Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Hotels.com community - we are glad to hear you had a wonderful time, and that your stay with us exceeded your expectations. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Agus Sutanto Hotel Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Positives Beautiful breathtaking views from the rooms They do buffet breakfast Valet parking is free They have a spa which is very good Local shops are very close by walking distance Independent shopping area no franchises Near monkey forrest Friendly and helpful staff Negatives Long walks to the hotel if buggy isnt available Looks like a restaurant at the front not a hotel Hard to find A/c in some rooms doesn't work properly Buffet breakfast doesn't have a wide variety of foods Food is cold and they're aren't many people eating so makes it awkward to dine They charge for airport shuttle The hotel laundry and food service is very expensive
Soggiorno di 4 notti a febbraio 2020
Risposta di Fisson, il giorno 5 mar 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time with us and we appreciate your kind feedback. Your constructive comments are much appreciated and rest assured that we are taking the necessary actions to ensure our spirit of continuous improvement is not being compromised. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon. Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 Eccellente

Ikuo, Yokohama

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
ウブド王宮近辺は少し距離がありますが、モンキーフォレストも近く、ロケーションは良いと思います。 ホテルのスタッフは、皆笑顔で、レベルの違いはありますが、日本語を勉強してサービスに活かそうと意識しているようで好感が持てました。英語がほとんどできない自分でも何とかコミュニケーションをとることができて助かりました。 部屋は、広さ、清潔さなど全般的に問題ありませんでしたが、ベランダの無い部屋だったので、喫煙者の私にはタバコを吸いに外に行くのが少々面倒でした。 朝食後に、敷地内を散歩していると、設備工事の警備をしていた方が、近くに立っている動物小屋を案内してくれました。警備の方がホテルのスタッフかどうか確認はしていませんが、ホテルの印象が格段に上がりました。
Soggiorno di 2 notti a febbraio 2020
Risposta di Fisson, il giorno 27 feb 2020
Dear Ikuo, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 Eccellente

joonggeun

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2020
Risposta di Fisson, il giorno 27 feb 2020
Dear joonggeun, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 Eccellente

KIHWAN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
아주 조용한 호텔환경과 직원들의 친절한 서비스
Soggiorno di 4 notti a gennaio 2020
Risposta di Fisson, il giorno 14 feb 2020
Dear KIHWAN, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia
Soggiorno di 7 notti a gennaio 2020
Risposta di Fisson, il giorno 14 feb 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
salle bain mal entretenue et salle, forte traces de calcaire dans la baignoire, poussière peu faite, tapis de bain avec des taches
Soggiorno di 1 notte a gennaio 2020
Risposta di Fisson, il giorno 13 gen 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time with us and we appreciate your kind feedback. Your constructive comments are much appreciated and rest assured that we are taking the necessary actions to ensure our spirit of continuous improvement is not being compromised. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon. Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 3 notti a gennaio 2020
Risposta di Fisson, il giorno 13 gen 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Der er super venligt personale. Pool området er meget lækkert med rismarker omkring.
Soggiorno di 5 notti a dicembre 2019
Risposta di Fisson, il giorno 13 gen 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2019
Risposta di Fisson, il giorno 13 gen 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

2/10 Terribile

Whitney

Soggiorno di 3 notti a dicembre 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
写真で事前に見たより綺麗でとても良かったです ご飯も美味しかった〜!
Soggiorno di 3 notti a dicembre 2019
Risposta di Fisson, il giorno 14 feb 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quite good property, with beautiful rice field view.
Soggiorno di 4 notti a dicembre 2019
Risposta di Fisson, il giorno 13 gen 2020
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 Eccellente

Firoza

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2019
Risposta di Fisson, il giorno 13 gen 2020
Dear Firoza, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

8/10 Buono

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lush and Inviting. In the city!!
The Plantaran is a great spot for a couple of days in Ubud. A nice enough room, great AC, comfy bed and clean and quiet. The morning breakfast was good (check to see if it’s included.... we had some confusion). The staff was always helpful but not always well informed. For instance, Twist, an amazing little restaurant for curry is steps away but the staff tried to put us in a taxi telling us it was 15 minutes away. But the lush green space beyond the front desk area makes up for it. The pools are gorgeous but close at 8pm. Staff let us stay until 9pm so we could see sun down. And the dusk that follows.
Soggiorno di 2 notti a dicembre 2019
Risposta di Fisson, il giorno 26 dic 2019
Dear Michael, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time with us and we appreciate your kind feedback. Your constructive comments are much appreciated and rest assured that we are taking the necessary actions to ensure our spirit of continuous improvement is not being compromised. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon. Kind Regards, Fisson Sila Hari Executive Assistant Manager

8/10 Buono

Patrick

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
第一晚到房間時,有大約5隻昆蟲在床上(可能因為有一段時間沒有人使用房間)。第二晚已經沒有類似情況。 另外,服務人員很好,有禮貌。每天晚上亦會有小食送給我們。 每天都會有免費活動參加。整體感覺良好
Soggiorno di 2 notti a dicembre 2019
Risposta di Fisson, il giorno 26 dic 2019
Dear Patrick, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time with us and we appreciate your kind feedback. Your constructive comments are much appreciated and rest assured that we are taking the necessary actions to ensure our spirit of continuous improvement is not being compromised. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon. Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 Eccellente

Cristian Hiram

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Would definitely come back
The hotel is beautiful, the decoration is in good taste and the rooms are very comfortable. The best part was the service, every single person working here is extremely friendly and focused on you having a great experience.Nice place to relax and unplug from the noise of the streets of Ubud.
Soggiorno di 5 notti a novembre 2019
Risposta di Fisson, il giorno 26 dic 2019
Dear Cristian Hiram, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a novembre 2019
Risposta di Fisson, il giorno 26 dic 2019
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 6 notti a novembre 2019
Risposta di Fisson, il giorno 26 dic 2019
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

8/10 Buono

Viaggiatore verificato

Soggiorno di 2 notti a novembre 2019
Risposta di Fisson, il giorno 26 dic 2019
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful staff and hotel. Central location, nearby shops and tourist spots such as Ubud Market, Royal Palace, Saraswati Temple etc. Stunning resort that offers lots of free onsite activities such as fruit carving and Balinese dancing. Daily free afternoon tea is lovely way to relax before venturing out in the evening. Breakfast buffet has extensive range of food; chef made us fresh pancakes in accordance with our dietary needs every morning. Staff are very polite, friendly and helpful – exceptional customer service.
Soggiorno di 6 notti a ottobre 2019
Risposta di Fisson, il giorno 12 nov 2019
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 Eccellente

Jan, Toronto

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Peaceful, naturally beautiful, appears to be far away from all city and frenzy, at the same time so close to everything - all walking distance from the property.
Soggiorno di 4 notti a ottobre 2019
Risposta di Fisson, il giorno 12 nov 2019
Dear Jan, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 Eccellente

Thomas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very nice resort close to monkey forest and Ubud palace. Breakfast buffet is very extensive. Spa offers various treatments for a good price.
Soggiorno di 1 notte a ottobre 2019
Risposta di Fisson, il giorno 6 nov 2019
Dear Thomas, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 Eccellente

Julien

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2019
Risposta di Fisson, il giorno 23 ott 2019
Dear Julien, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff and set up at this property. It is good to be slightly away from the middle of all the action too...
Soggiorno di 3 notti a ottobre 2019
Risposta di Fisson, il giorno 21 ott 2019
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 Eccellente

HYUNBO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
완투더벽
완벽합니다. 추천합니다.
Soggiorno di 2 notti a ottobre 2019
Risposta di Fisson, il giorno 21 ott 2019
Dear HYUNBO , Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a nice hotel to stay. It feels like home. the staff is very friendly and helpful. the hotel is centrally located, you have a wide choice of breakfast. The people who are staying there were very nice en quiet. Definitly worth to stay in Plataran. We had perfect 5 days! And if you need a taxi book Dewak. His number is+62 81 999 609 001. Dewatransport@yahoo.com he is trustful and drives very good. He is listing to the wishes of his customers. Worth to book him. www.friendlybalitrip.com
Soggiorno di 4 notti a settembre 2019
Risposta di Fisson, il giorno 23 set 2019
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time, and that your stay with us exceeded your expectations. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager

2/10 Terribile

Viaggiatore verificato

Soggiorno di 3 notti a settembre 2019
Risposta di Fisson, il giorno 23 set 2019
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel & Spa, We would like to note that your feedback is appreciated, and we encourage you to share your further insight about your concerns. We hope we will have other opportunities welcoming you again to Plataran Ubud Hotel and Spa, Kind Regards, Fisson Sila Hari Executive Assistant Manager