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Recensioni per Best Western at Ventura Pier

2.5 out of 5
Best Western at Ventura Pier
708 E Thompson Blvd, Ventura, CA

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 323 su 1000 recensioni" "
Valutazione di 8 - Buono. 432 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 151 su 1000 recensioni" "
Valutazione di 4 - Scarso. 58 su 1000 recensioni" "
Valutazione di 2 - Terribile. 36 su 1000 recensioni" "

8,6/10

Pulizia

8,4/10

Personale e servizio

8,2/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2019

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Comodo, pulito e spazioso. Buona ma non eccellente la colazione per gli standard europei.
Soggiorno di 1 notte ad agosto 2019

2/10 Terribile

joo sung

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
feel unsafe
Soggiorno di 1 notte a settembre 2021
Risposta di Carlos Cruz-Ampudia , il giorno 28 set 2021
Dear Joo Sung, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 Buono

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean and comfortable.
We stayed one night while attending an event. The hotel was located within walking distance to the beach and shopping. Definitely not fancy but it was clean and comfortable.
Soggiorno di 1 notte a settembre 2021
Risposta di Carlos Cruz-Ampudia, il giorno 28 set 2021
Dear Brian, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 Buono

Martha

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 3 notti a settembre 2021
Risposta di Carlos Cruz-Ampudia , il giorno 22 set 2021
Dear Martha, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 Eccellente

Sabina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Yes I recommend this property is nice and clean see you soon .
Soggiorno di 1 notte a settembre 2021
Risposta di Carlos Cruz-Ampudia, il giorno 22 set 2021
Dear Sabina, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

6/10 Soddisfacente

dong pil

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
noting unique price seems be high
Soggiorno di 1 notte a settembre 2021
Risposta di Carlos Cruz-Ampudia, il giorno 22 set 2021
Dear dong pil, Thank you for completing the survey regarding your recent stay at our property. We were updating segments of our property at least monthly prior to COVID, and we look forward to continuing that once it is safe to do so. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 Buono

Cheryl

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
OK for a night or two
Very clean. Very covid conscious. Old school type of motel. No elevator, so be aware that you will have to haul your luggage up the stairs. Room was very clean. Beds not super comfortable. They offer a grab and go breakfast. Pretty inconvenient that you have to walk outside to the office to get coffee. The machine in our room wasn't the best. We visit Ventura frequently, probably won't stay at the Best Western again.
Soggiorno di 2 notti a settembre 2021
Risposta di Carlos Cruz-Ampudia, il giorno 22 set 2021
Dear Cheryl, Thank you for completing the survey regarding your recent stay at our property. We were updating segments of our property at least monthly prior to COVID, and we look forward to continuing that once it is safe to do so. The top priority was an elevator! Your business is very important to us and we value your feedback. Please do not hesitate to call next time you stay with us if anything is not working properly and we will do our best to fix the issue! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

6/10 Soddisfacente

Crystal

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Expensive and run down hotel. Location worked out great though.
Soggiorno di 3 notti a settembre 2021
Risposta di Carlos Cruz-Ampudia, il giorno 17 set 2021
Dear Crystal, Thank you for completing the survey regarding your recent stay at our property. We were updating segments of our property at least monthly prior to COVID, and we look forward to continuing that once it is safe to do so. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

6/10 Soddisfacente

Geoff

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
The main benefit was its closeness to the pier and restaurants. The room was mediocre. The breakfast very weak. The coffee also was weak. There were no directions in the room for checkout. The person at the desk was brand new and dd not know what to do. The water pipes were noisy. I paid way too much money for a place like this.
Soggiorno di 1 notte a settembre 2021
Risposta di Carlos Cruz-Ampudia, il giorno 14 set 2021
Dear Geoff, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 Buono

Jessica

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was fine. Near the beach. There was a tenant that was a little sketchy but i stayed away from him. I only wish there was better parking closer to my room.
Soggiorno di 4 notti a settembre 2021
Risposta di Carlos Cruz-Ampudia, il giorno 14 set 2021
Dear Jessica, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! I sincerely apologize in regard to the less than perfect atmosphere caused by our other guest that night. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

4/10 Scarso

Nolan

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Place is rough tons of transients… this place over promises and under delivers
Soggiorno di 1 notte a settembre 2021
Risposta di Carlos Cruz-Ampudia, il giorno 14 set 2021
Dear Nolan, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

4/10 Scarso

Monica

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Where to begin. This was my husband and I first time visiting Ventura. The beaches are beautiful. This inn has newly renovated rooms that were really nice. The front staff were very friendly. We enjoyed the close proximity to dining, downtown and the beach. On our first night at this property it was really loud outside in the parking lot. There was a group of people drinking and being loud, leaning close to my parked car. My husband and I did not feel safe leaving the room. Lots of sketchy people coming in and out of the property. We ended up leaving early from our trip we did not want to stay on our second planned night here. Looks as if the govt. is using this location to house homeless individuals.
Soggiorno di 2 notti ad agosto 2021
Risposta di Carlos Cruz-Ampudia, il giorno 3 set 2021
Dear Monica, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! I sincerely apologize in regard to the loud nose caused by our other guests that night. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 Buono

Juan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2021
Risposta di Carlos Cruz-Ampudia, il giorno 3 set 2021
Dear Juan, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2021
Risposta di Carlos Cruz-Ampudia, il giorno 26 ago 2021
Dear Bethany, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

6/10 Soddisfacente

David Ryan Gansauer,

Soggiorno di 3 notti ad agosto 2021

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2021
Risposta di Carlos Cruz-Ampudia, il giorno 19 ago 2021
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

2/10 Terribile

Karen

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Unmade Room & No Other Vacancies
I arrived at 9pm, was given card key to my room, carried my stuff from the car, only to find the room had not been cleaned from the previous guest: bed was unmade, towels on the floor, garbage in the trash. I put my stuff back in the car, went to the front desk, only to find the receptionist had locked the lobby and gone on a break for 15 minutes. Once she opened up the lobby, I told her about the room. She complained to someone on the phone, but told me she didn't have another room. She offered to call La Quinta Hotel for me, but I declined because I didn't know anything about that hotel. I had to find another hotel after 9:30 pm, sleepy and with two dogs. I filed a complaint on Best Western's site a few days ago, but have not heard back yet.
Soggiorno di 1 notte ad agosto 2021
Risposta di Carlos Cruz-Ampudia, il giorno 19 ago 2021
Dear Karen, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I will speak to our housekeeping staff regarding the state of your room. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 Buono

Tamer

Soggiorno di 5 notti ad agosto 2021

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice and cleaned looked like they had just remodeled the rooms!!
Soggiorno di 1 notte ad agosto 2021
Risposta di Carlos Cruz-Ampudia, il giorno 19 ago 2021
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property and amenities! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 Buono

Dale

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2021

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Overall nice place to stay I will stay again.
Soggiorno di 3 notti ad agosto 2021
Risposta di Carlos Cruz-Ampudia, il giorno 10 set 2021
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 Buono

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2021
Risposta di Carlos Cruz-Ampudia, il giorno 12 ago 2021
Dear Brian, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great view of the Ventura Pier from our room and really friendly staff. This is a perfect location for walkability.
Soggiorno di 1 notte a luglio 2021
Risposta di Carlos Cruz-Ampudia, il giorno 5 ago 2021
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 Buono

Edward

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice, clean, decent place to stay. Close to downtown Ventura, restaurants and the beach!
Soggiorno di 5 notti a luglio 2021
Risposta di Carlos Cruz-Ampudia, il giorno 5 ago 2021
Dear Edward, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
We especially liked the layout of our room and the location near the pier and beach.
Soggiorno di 3 notti a luglio 2021
Risposta di Carlos Cruz-Ampudia, il giorno 5 ago 2021
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

4/10 Scarso

Dan

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Dated hotel.
Soggiorno di 1 notte a luglio 2021
Risposta di Carlos Cruz-Ampudia, il giorno 30 lug 2021
Dear Dan, Thank you for completing the survey regarding your recent stay at our property. We were updating segments of our property at least monthly prior to COVID, and we look forward to continuing that once it is safe to do so. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 Eccellente

Lynda

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2021
Risposta di Carlos Cruz-Ampudia, il giorno 30 lug 2021
Dear Lynda, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff here is first rate. We had a very comfortable one night stay on our way to the Channel Islands. Room was recently renovated, clean, spacious, quiet, with all the amenities we could have asked for. Location was very convenient near freeway and walkable to downtown. It seemed very open to the main road, and not what I would call picturesque, but definitely worth the value.
Soggiorno di 1 notte a luglio 2021
Risposta di Carlos Cruz-Ampudia, il giorno 30 lug 2021
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our service, amenities, as well as our location! One of my favorite places to explore is the Channel Islands! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

6/10 Soddisfacente

evelyn

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Decent Hotel
The front desk clerk was rude, had no customer service, was not friendly and had attitude with the guests in front me and with us. The room was clean and comfortable. There were bums that you can see through the window behind the hotel that we saw in the hotel roaming and that looked very sketchy. Definitely a place to stay for one night just to rest but did not feel at ease seeing what was going on behind the hotel. Wouldn’t recommend to stay there longer than a day.
Soggiorno di 1 notte a luglio 2021
Risposta di Carlos Cruz-Ampudia, il giorno 30 lug 2021
Dear Evelyn, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was very clean and comfortable. So many things to eat within walking distance. The Ventura pier was also a few minutes walk and a site to see. There were a couple of questionable people coming in and out but nothing too bad. Overall very good location and nice place to stay.
Soggiorno di 3 notti a luglio 2021
Risposta di Carlos Cruz-Ampudia, il giorno 30 lug 2021
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our service, amenities, as well as our location! One of my favorite local attractions is the pier! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This was a great little hotel for the area. Great location. Clean rooms. Its a motel so i dont want to overstate but we were super pleased
Soggiorno di 2 notti a luglio 2021
Risposta di Carlos Cruz-Ampudia, il giorno 30 lug 2021
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our service, amenities, as well as our location! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 Eccellente

Kristie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Check in was easy, hotel was very clean. You’re close to a lot of nice restaurants and a cool playground for the kiddos. My only complaint would be that if traveling with little ones bring a lock of some sort. The secondary lock is low enough that my 2 year old could get it off, we ended up putting the dresser in front of the door to ensure our little guy couldn’t escape in the middle of the night. Pool is closed also just an FYI
Soggiorno di 1 notte a luglio 2021
Risposta di Carlos Cruz-Ampudia, il giorno 26 lug 2021
Dear Kristie, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our service, amenities, as well as our local attractions! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staffs, room is spacious, bed is very come, motion sensor light in bathroom is a plus.
Soggiorno di 1 notte a luglio 2021
Risposta di Carlos Cruz-Ampudia, il giorno 26 lug 2021
Thank you for completing the survey regarding your recent stay at our property. Thank you for your compliments on our amenities and property, as well as our staff! I will gladly pass them on! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

6/10 Soddisfacente

Harallamb

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a luglio 2021

10/10 Eccellente

Stephanie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean updated room
Room was nice, clean and updated. The only draw back was the fridge was leaking and the carpet was wet. Other than that the room was great and the price was fair. Would definitely recommend
Soggiorno di 1 notte a luglio 2021
Risposta di Carlos Cruz-Ampudia, il giorno 24 lug 2021
Dear Stephanie, Thank you for completing the survey regarding your recent stay at our property. I sincerely apologize about the mini-fridge as well as its effect on the carpet. I will speak to maintenance regarding this issue. Thank you as well for your compliments on our amenities and property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 Buono

Bobbie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Quick family trip
Customer service was great and helpful. Really can’t control the “characters” that stay there, but overall, the room was clean and spacious (for a motel-style layout). The AC was good and appreciate free breakfast (even with grab and go style). Location was also great. Would stay here again.
Soggiorno di 1 notte a luglio 2021
Risposta di Carlos Cruz-Ampudia, il giorno 19 lug 2021
Dear Bobbie Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I will pass along your kind words regarding your experience at the front desk, as well as the housekeeping and maintenance staff regarding the A/C and cleanliness of the room. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The front desk Man was very professional and informative!
Soggiorno di 3 notti a luglio 2021
Risposta di Carlos Cruz-Ampudia, il giorno 8 lug 2021
Thank you for completing the survey regarding your recent stay at our property. I will be sure to tell the man at the front desk your kind words! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 1 notte a giugno 2021
Risposta di Carlos Cruz-Ampudia, il giorno 12 lug 2021
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
While the property is handicap accesible, the access from the parking lot to the room is not. There is a 8 inch barrier surrounding the flower bed which runs the length of the adjoining sidewalk which inhibits passage if a person is in a wheelchair. Even using a cane or walker is a challenge to get into the room on ground level.
Soggiorno di 1 notte a giugno 2021
Risposta di Carlos Cruz-Ampudia, il giorno 24 giu 2021
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I agree fully regarding our disabled guests having difficulty in getting access to their rooms; I will speak to our building designers regarding intermittant access paths along the parking lot. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 Buono

Hale

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a giugno 2021
Risposta di Carlos Cruz-Ampudia, il giorno 24 giu 2021
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Test generally speaking we had a good experience. Our room was clean. The staff the staff was helpful. The location is very good 4 downtown and somewhat close to the beach. The parking situation and the general appearance of the hotel needs upgrade.
Soggiorno di 1 notte a giugno 2021
Risposta di Carlos Cruz-Ampudia , il giorno 20 giu 2021
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
I had stayed here years ago for my daughters wedding and noticed a lot of nice updates to the outside and inside . it was clean bed comfortable. However, the coffee and condiments where not stocked. Staff was very curt and not hospitable.
Soggiorno di 1 notte a giugno 2021
Risposta di Carlos Cruz-Ampudia , il giorno 19 giu 2021
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a great option in Ventura. We would stay again.
Soggiorno di 1 notte a giugno 2021
Risposta di Carlos Cruz-Ampudia, il giorno 18 giu 2021
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The desk clerk and staff were very friendly and professional and helpful.
Soggiorno di 1 notte a giugno 2021
Risposta di Carlos Cruz-Ampudia, il giorno 18 giu 2021
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
So many motels these days are obviously cutting corners, with worn out mattresses and towels, and soap that comes out of a dispenser in the wall. Not this place, thank god! Decent beds, linens, plus those little bars and tiny bottles of soap/shampoo which now feel downright retro. It also felt luxurious after the last two s***holes I stayed in. This place even provided a generous breakfast that you picked up in the lobby and took back to your room, to comply with COVID precautions. The host was super nice and encouraged me to take as much food and beverage as I wanted. Did I mention that this place is also a 10 min walk from the beach/pier and right next door to a nice park and several good restaurants? An amazing deal, esp. at this price.
Soggiorno di 1 notte a giugno 2021
Risposta di Carlos Cruz-Ampudia, il giorno 18 giu 2021
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

4/10 Scarso

Afshin

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The room smelled like weed, couldn’t sleep all night due to allergic reaction to it. And it’s supposedly a non-smoking facility.
Soggiorno di 1 notte a giugno 2021
Risposta di Carlos Cruz-Ampudia, il giorno 14 giu 2021
Dear Afshin, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

4/10 Scarso

Cassidy

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2021
Risposta di Carlos Cruz-Ampudia, il giorno 11 giu 2021
Dear Cassidy, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 Buono

Lisa

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a maggio 2021
Risposta di Carlos Cruz-Ampudia, il giorno 24 giu 2021
Dear Lisa, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Walking distance to food and entertainment. Too many different characters hanging around the property.
Soggiorno di 2 notti a maggio 2021
Risposta di Carlos Cruz-Ampudia, il giorno 11 giu 2021
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura