Esterni

Recensioni per pentahotel Warrington

4 out of 5
pentahotel Warrington
Aston Avenue, Birchwood Business Park, Warrington, England

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 287 su 704 recensioni" "
Valutazione di 8 - Buono. 238 su 704 recensioni" "
Valutazione di 6 - Soddisfacente. 103 su 704 recensioni" "
Valutazione di 4 - Scarso. 46 su 704 recensioni" "
Valutazione di 2 - Terribile. 30 su 704 recensioni" "

8,6/10

Pulizia

8,4/10

Personale e servizio

8,2/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

MAURO

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a luglio 2019
Risposta di ., il giorno 22 lug 2019
Hi Mauro Thank you for your recent review, and for choosing penta on this occasion Many thanks Front office team

10/10 Eccellente

Stephen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A very pleasant hotel, conveniently located for Warrington.
Soggiorno di 1 notte ad aprile 2024
Risposta di Debbie, General Manager, il giorno 20 apr 2024
Dear Stephen,Thank you for such a great review.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient.We look forward to seeing you again soon.Best regards,Debbie, General Manager

10/10 Eccellente

cameron

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Reception Team, il giorno 15 apr 2024
Dear Cameron, thank you for taking the time to share your experience at our hotel.We are pleased that we were able to meet your expectations.We look forward to welcoming you back.Best wishes,Reception Team

10/10 Eccellente

Ron, Chilham

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great hotel for overnight stop, super friendly staff and nice bar/restaurant.
Soggiorno di 1 notte a marzo 2024
Risposta di Reception Team, il giorno 4 apr 2024
Dear Ron,Thank you for letting us know that you enjoyed your stay.We are thrilled to hear that our staff left such a positive impression during your stay. It's delightful to know that the Pentalounge, with its unique blend of bar and restaurant offerings, provided you with a pleasant dining experience.Your commendation on the cleanliness of our rooms and the overall condition of the hotel is greatly appreciated. Our team works diligently to maintain high standards and ensure that every guest has a comfortable and enjoyable visit.It is also heartening to receive such positive feedback on the service provided; our 24-hour front desk is always at hand to assist our valued guests.The entire team look forward to welcoming you back for a future visit.Kind regards,Reception Team

10/10 Eccellente

Keauna

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good place to stay and relax out the way from busy town centre.
Soggiorno di 1 notte a febbraio 2024
Risposta di Reception Team, il giorno 21 feb 2024
Dear Guest,Thanks for taking the time to review your stay at our hotel.It's wonderful to hear that you found our hotel to be a relaxing retreat away from the hustle and bustle of the town center. We're thrilled that you appreciated the cleanliness of our rooms and the condition of the hotel, showcasing our commitment to providing a clean and comfortable environment for our guests. Our team is also delighted that you recognized their dedication to service, as we strive to make every guest's stay exceptional. The amenities in our rooms, including the premium rain shower head and the complimentary bottle of water, are part of our effort to ensure that your stay is both comfortable and convenient, reflecting our unique Penta style.We hope to have the pleasure of welcoming you again soon.Best regards,Reception Team

6/10 Soddisfacente

Martin

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a gennaio 2024
Risposta di Reception Team, il giorno 26 gen 2024
Dear Martin, Thank you for taking the time to review your stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to have the pleasure of seeing you again in the future.Best wishes,Reception Team

10/10 Eccellente

Ahmad

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The staff were incredibly friendly and willing to help. George at the front desk was Very helpful made our stay much more memorable.
Soggiorno di 7 notti a dicembre 2023
Risposta di Reception Team, il giorno 11 gen 2024
Dear Ahmad,Thank you for this kind review.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.We look forward to seeing you on your next visit.Kind regards,Reception Team

8/10 Buono

Paul

Soggiorno di 1 notte a gennaio 2024
Risposta di Reception Team, il giorno 11 gen 2024
Dear Guest,Thank you for this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to have the occasion to welcome you back.Best wishes,Reception Team

6/10 Soddisfacente

Annie

Soggiorno di 4 notti a dicembre 2023
Risposta di Reception Team, il giorno 11 gen 2024
Dear Annie,Thank you for taking the time to leave a review of your recent stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We look forward to welcoming you back in the future.Best regards,Reception Team

8/10 Buono

Daniel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice enough hotel but not really near anything! Appears to be on an industrial/business estate and is probably more catered for that.
Soggiorno di 2 notti a dicembre 2023
Risposta di Debbie, General Manager, il giorno 2 gen 2024
Dear Daniel,Thank you for taking the time to share your feedback.It is a pleasure to know that you had a pleasant stay and we truly appreciate your feedback about our dedicated team, as this encourages us to continue upholding our high standards. We are however sorry that our location was not exactly what you were looking for, our team are always available to assist with directions and recommendations on the best way to make the most of the area.We look forward to welcoming you back again for an improved experience. Kind regards,Debbie, General Manager

4/10 Scarso

Siu Yuet

Soggiorno di 1 notte a dicembre 2023
Risposta di Debbie, General Manager, il giorno 17 dic 2023
Dear Guest,Thank you for sharing a review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to be able welcome you back on a future visit. Kind regards,Debbie, General Manager

8/10 Buono

Peter

Soggiorno di 1 notte a dicembre 2023
Risposta di Debbie, General Manager, il giorno 15 dic 2023
Dear Peter, Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.The entire team look forward to welcoming you back for a future visit.Kind regards,Debbie, General Manager

10/10 Eccellente

Cam

Soggiorno di 2 notti a novembre 2023
Risposta di Reception Team, il giorno 17 dic 2023
Dear Cam,Thank you for taking the time to share your opinion with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again soon, Best regards,Reception Team

10/10 Eccellente

Vernan

Soggiorno di 1 notte a novembre 2023
Risposta di Reception Team, il giorno 17 dic 2023
Dear Verna,Thank you for taking the time to review your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of seeing you again in the future. Kind regards,Reception Team

8/10 Buono

Justin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was a pleasant stay and the beds were comfortable- a good nights sleep
Soggiorno di 1 notte a novembre 2023
Risposta di Reception Team, il giorno 26 nov 2023
Dear Justin,Thank you for this positive review.We're delighted to know that our beds provided you with a comfortable night's sleep, as we always strive to prioritize comfort for our guests. It's great to hear that you found the room cleanliness to be impeccable; our housekeeping team works diligently to maintain our high standards. We also appreciate your positive feedback on our service and room amenities, which are designed to offer a seamless and enjoyable stay.We hope to welcome you back soon for another pleasant experience.We look forward to seeing you again in the future.Best wishes,Reception Team

10/10 Eccellente

Andrew

Soggiorno di 2 notti a novembre 2023
Risposta di Debbie, General Manager, il giorno 15 dic 2023
Dear Andrew,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We really hope we will have the opportunity of welcoming you back in the future. Kind regards,Debbie, General Manager

8/10 Buono

Graham

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di Debbie, General Manager, il giorno 19 dic 2023
Dear Graham,Thank you very much for your kind review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you on your next visit.Kind regards,Debbie, General Manager

8/10 Buono

Matthew

Soggiorno di 1 notte a novembre 2023
Risposta di George, il giorno 14 dic 2023
Dear Matthew,Thank you for your positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you for another pleasant stay. Best wishes,George

8/10 Buono

SEVERINE

Soggiorno di 2 notti a novembre 2023
Risposta di George, il giorno 24 nov 2023
Dear Severine,Thank you for this kind feedback concerning your visit.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,George

4/10 Scarso

Dan

Soggiorno di 1 notte a novembre 2023
Risposta di Reception Team, il giorno 20 nov 2023
Dear Dan,Thank you for taking the time to share your review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope that you will allow us the opportunity to welcome you back in future. Best regards,Reception Team

6/10 Soddisfacente

craig

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a novembre 2023
Risposta di Reception Team, il giorno 20 nov 2023
Dear Craig,Thank you for taking the time to review your stay with us.We are sorry that you were not completely satisfied with your room, we have noted your feedback and will actively address it. We do request that any issues or concerns that you may have, be brought to the attention of our reception team during your visit so that they may be promptly addressed, we are disappointed that we did not have this opportunity.We look forward to welcoming you back.Kind regards,Reception Team

10/10 Eccellente

GAVIN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great
Soggiorno di 1 notte a novembre 2023
Risposta di George, il giorno 13 nov 2023
Dear Gavin,Thank you for taking the time to review your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.The entire team look forward to welcoming you back for a future visit.Kind regards,George

10/10 Eccellente

Troy

Soggiorno di 1 notte a novembre 2023
Risposta di Reception Team, il giorno 18 nov 2023
Dear Troy,Thank you for positively reviewing your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again soon. Best wishes,Reception Team

6/10 Soddisfacente

Louise

Viaggio di coppia
Bacon was cold , and hotel was cold . Exspensive too
Soggiorno di 1 notte a novembre 2023
Risposta di Reception Team, il giorno 13 nov 2023
Dear Louise,Thank you for sharing your opinion with us.We are glad to hear that you appreciated the room amenities during your stay. However, we apologize for the cold bacon and the overall temperature in the hotel. We are currently in the process of installing a new chiller, which will improve the heating and cooling system in the coming weeks. We understand that our prices may not suit everyone's budget, but we strive to provide a unique and comfortable experience with our Penta style and various amenities, such as our 24-hour bar and lounge games.We hope that you will return on a future occasion.Kind regards,Reception Team

6/10 Soddisfacente

Sam

Mi è piaciuto: Personale e servizio
Shower pressure bit crap but livable
Soggiorno di 1 notte a novembre 2023
Risposta di Reception Team, il giorno 7 nov 2023
Dear Sam,Thank you for taking the time to share your review.Thank you for bringing this matter to our attention and we will be reviewing it with our housekeeping department. We urge our guests to inform reception of any issues or concerns at the time so that we may take the appropriate action.Thank you again; we hope that you will return. All the best,Reception Team

10/10 Eccellente

Chris

Soggiorno di 1 notte a novembre 2023
Risposta di Reception Team, il giorno 7 nov 2023
Dear Chris,Thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again soon.Best regards,Reception Team

10/10 Eccellente

Habeeb

Soggiorno di 1 notte a ottobre 2023
Risposta di Debbie, General Manager, il giorno 30 ott 2023
Dear Guest,Thank you for positively reviewing your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be a pleasure to have you return on your next visit to Warrington. Kind regards,Debbie, General Manager

10/10 Eccellente

Shaun

Soggiorno di 1 notte a ottobre 2023
Risposta di Debbie, General Manager, il giorno 26 ott 2023
Dear Shaun,Thank you for your positive review, we appreciate it.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future occasion. Best wishes,Debbie, General Manager

10/10 Eccellente

Baris

Soggiorno di 1 notte a ottobre 2023
Risposta di Reception Team, il giorno 25 ott 2023
Dear Baris,Thank you for your positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future occasion. Best wishes,Reception Team

10/10 Eccellente

Adam

Soggiorno di 1 notte a ottobre 2023
Risposta di Reception Team, il giorno 25 ott 2023
Dear Guest,Thank you for this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all hope to welcome you back in the future.Best wishes,Reception Team

10/10 Eccellente

Geoff

Soggiorno di 1 notte a ottobre 2023
Risposta di Reception Team, il giorno 25 ott 2023
Dear Geoff,Thank you for sharing this review of your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again. Best wishes,Reception Team

8/10 Buono

julian

Soggiorno di 2 notti a ottobre 2023
Risposta di Reception Team, il giorno 20 ott 2023
Dear Julian,Thank you for letting us know that you enjoyed your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back soon.Best wishes,BeckaReception Team

8/10 Buono

Mick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Reception Team, il giorno 20 ott 2023
Dear Mick,Thank you for taking the time to review your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We hope to welcome you back in the future.Best wishes,BeckaReception Team

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
the room and the bathroom wasn't the cleanest unfortunately, and although the window was shut, the road noise was really loud. The breakfast was good and the staff were friendly.
Soggiorno di 1 notte a ottobre 2023
Risposta di Reception Team, il giorno 20 ott 2023
Dear Guest, Thank you for taking the time share your feedback with us.We are glad to hear that you enjoyed our breakfast and found our staff to be friendly. Your kind words are greatly appreciated.We apologize for the cleanliness issues you encountered in your room and the noise from the road. Our team strives to maintain a high standard of cleanliness, and we will address this matter with them. As for the noise, we recommend requesting a room on the higher floors and facing the car park side for a quieter stay during your next visit.It would be a pleasure to have you return.Best wishes,BeckaReception Team

10/10 Eccellente

Graham

Soggiorno di 1 notte a ottobre 2023
Risposta di Reception Team, il giorno 20 ott 2023
Dear Graham,Thank you for sharing this review of your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope that you will stay with us again many more times in the future. Best wishes,BeckaReception Team

10/10 Eccellente

Ellie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Reception Team, il giorno 20 ott 2023
Dear Ellie,Thank you for taking the time to let us know your opinion of your recent stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back.Best wishes,BeckaReception Team

10/10 Eccellente

William

Soggiorno di 1 notte a ottobre 2023
Risposta di Reception Team, il giorno 20 ott 2023
Dear William,Thank you for positively reviewing your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back again in the future. Many thanks,beckaReception Team

4/10 Scarso

Kwok Man joeny

Soggiorno di 3 notti a ottobre 2023
Risposta di Reception Team, il giorno 20 ott 2023
Dear Kwok Man,Thank you for this review about your recent stay.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope you will consider staying with us again in the future. Best regards,beckaReception Team

10/10 Eccellente

Amy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Quality
Wonderful staff, very nice clean hotel with everything you need. Bit noisy with idiots arguin (probs a 1 off) but the hotel was brilliant. Easy access from motorway, convenient quiet business park. You have to pay parking but only a fiver a night.
Soggiorno di 1 notte a ottobre 2023
Risposta di Reception Team, il giorno 20 ott 2023
Dear Amy,Thank you for sharing your review.We are thrilled to hear that you found our staff wonderful and the hotel clean and well-equipped. Our team always strives to provide excellent service and a comfortable stay for our guests.We apologize for any noise disturbance you experienced during your stay. We do our best to ensure a peaceful environment for all guests, and we recommend requesting a room on the 3rd floor, carpark side for a quieter experience in the future. Regarding the parking fee, we aim to keep it as affordable as possible at 5 per night for our guests, while maintaining the security and convenience of our on-site parking.We hope to welcome you here again.All the best.BeckaReception Team

10/10 Eccellente

Wayne

Soggiorno di 3 notti a settembre 2023
Risposta di Reception Team, il giorno 20 ott 2023
Dear Wayne,Thank you for this review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again on your next visit.Best wishes,BeckaReception Team

8/10 Buono

Emma

Soggiorno di 1 notte a settembre 2023

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Rooms did not have working air-conditioning, so was very hot and stuffy in room (even with a fan). Have stayed here before, and it has been comfortably temperature controlled ok. Dining menu is great - tasty! Staff are friendly too. Unfortunately they got rid of the Pentafriends member free express breakfast to go (pastry, fruit, drink) which was disappointing.
Soggiorno di 1 notte ad agosto 2023
Risposta di ., il giorno 12 set 2023
Dear guestSounds like penta has captured your heart with our uniqueness and amazing penta staff! I will happily pass along your comments back to the team. Thank you for taking the time to write your review and we hope to see you again soon! Best regardsFront Office Team x

8/10 Buono

Kevin

Soggiorno di 1 notte a settembre 2023
Risposta di ., il giorno 12 set 2023
Hi KevinThank you for the fantastic review of your stay with us at Pentahotel Warrington and for taking the time to share this.It is always nice to read that our guests enjoyed their stay and I am really pleased that we got things right for you.We hope to see you again soonDebbie

10/10 Eccellente

Darren

Soggiorno di 1 notte a settembre 2023
Risposta di ., il giorno 27 set 2023
Hi DarrenThanks for taking the time to score us following your recent visitHope to see you again soonFront Office Team x

8/10 Buono

John

Soggiorno di 1 notte ad agosto 2023
Risposta di ., il giorno 12 set 2023
Hi JohnGreat to see you enjoyed your stay with us and we hope to be able to see you again soonDebbie

6/10 Soddisfacente

Duncan

Soggiorno di 1 notte ad agosto 2023
Risposta di ., il giorno 27 set 2023
Hi DuncanThank you for taking the time to leave a review following your visit.We hope to see you again soonFront Office Team x

10/10 Eccellente

Jonathan

Soggiorno di 1 notte ad agosto 2023
Risposta di ., il giorno 31 ago 2023
Hi JohnathanGreat to see you enjoyed your stayHope to see you again soonFront Office Team x

8/10 Buono

Chak Fai

Soggiorno di 4 notti a luglio 2023
Risposta di ., il giorno 15 ago 2023
Hi Chak FaiThanks for your scoring following your recent visit. We do hope to be able to welcome you back again soonFront Office Team x

6/10 Soddisfacente

Paul

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2023
Risposta di ., il giorno 15 ago 2023
Hi PaulIt seems we didnt get things quite right for you!. we do hope we can see you again soonThanksFront Office Team x

10/10 Eccellente

Barry

Soggiorno di 1 notte a luglio 2023
Risposta di ., il giorno 31 ago 2023
Hi BarryGreat to see you you enjoyed your stayHope to see you again soonFront Office Team x