Hotel a Waterloo

“Overall good”

“Front desk person not welcoming.”

“Yes”

“Excellent for business travel ”

“Nice hotel. Good breakfast.”

“Very nice place.”

“Was a good stay for the price nice staff. Only thing was dirty towel left in bathroom on door from previous guest and bathtub was not clean lots of hair from previous guests ”

“Gross - find another hotel in Waverly. ”

“Clean room, hot showers, yummy scones for breakfast and the $10 credit at the bar was a bonus. Love the Blackhawk ”

“Parking easy”

“Bed was not made completely with fitted sheets rolling up over mattress in the room assigned, pillows questionable, and some crumbs on the floor. They gave us a new room. The new room was ok, but obviously not cleaned thoroughly as there was still food in the cupboard from prior guests . At 830 am breakfast was out of oatmeal, eggs, sausage and we got the last yogurt. Juice dispenser not working, water dispenser not working, and out of napkins. We have stayed here several times in the past...

“My daughter had a surgery the following day of our stay. We picked this hotel due to the closeness to the hospital. Staff were nice and the rooms were clean. ”

“Air conditioner was broken, which they knew when they put us in there. We were breakfast was until.930, guess that was a joke too, it ended at 9. So we didnt get to eat”

“Rooms were clean. Breakfast was acceptable. There were multiple items I like. The parking was fine. The front desk receptionist was courteous and helpful.”

“I always stay at this location when I’m in town.”

“Checked in on the app. Key was waiting for me when I arrived. Was a wonderful experience ”

“The room did have a little funky smell, like it had been wet previously. Staff was friendly. All amenities were as described at check in. No issues, everything went smoothly.”

“Good breakfast”

“Quick check in, friendly staff, clean and comfortable rooms. ”

“Breakfast was excellent. Rooms very clean and comfortable. Lots of lobby space for groups to socialize. ”