Hotel a Urbana

“Staff was friendly and helpful as always clean room amazing water pressure love this place and there staff!”

“The staff is very friendly. The rooms are old and could use some new tubs, but they were clean.”

“The water smelled like sewage when it ran. Other than that you’d have to stay a few nights to enjoy what it offers”

“Easy and fast check in and check out. We were passing by the hotel on our way to the event we were in town for and stopped to see if we were able to check in 2 hours early. The staff said our room was available. This was a very big help for my family and greatly appreciated. Breakfast was simple but all items were good quality. Easy check out at 6:00 am.”

“Helpful staff. Comfortable room.”

“The staff was nice and helpful, but the cleanliness was a real problem. We checked into our room and we noticed it had mold on the ceiling bathroom, stains on the sheets, hair clumps on the sheets, and a couple of flies buzzing around. The hotel staff kindly gave us a new room after hearing our bed was dirty. Unfortunately, the new room smelled heavily of marijuana, the refrigerator did not work, the towels had stains on them, the mirror was broken off the wall, and we found a cockroach roaming...

“Wonderful room. Nice breakfast! Great work out room.”

“breakfast over valued room carpet filthy needed shampooing Staff pleasant and attentive shortage of staff”

“Clean and friendly staff.”

“Great Hotel and service”

“Mold in the shower. Broken shower head. Broken tile in the entry. We could hear every step of the guests the floor above. They obviously had a child in a 4th floor room that ran around for hours. Kids should be on the first floor if possible. The hotel had very few guests so that would not have been hard to do. Staff was not friendly at all.”

“Very good”

“Staff friendly and helpful”

“The water was shut off for about one hour and we were not told anything about it. We had to use our bottled water to rinse out the shampoo in our hair. That was a huge disappointment. We were getting ready for a concert and had zero warning until we asked”