Hotel a Wellford

“The room looked to be remodeled with new floor, new bathtub surround, new sink, new mirror, new toilet, new TV stand and TV. Mattress was not comfortable for me. The phone in the room did not work. Housekeeping was zero. Bath, hand and wash towels were present at check in. No housekeeping on the second day. Had to get clean towels from the front desk. The third night I had to find someone in housekeeping to get clean towels. The room was nonsmoking but obvious it had been smoked in. I reported...

“Excellent clean room and facilities. The staff was courteous and customer service oriented. Added bonus; free breakfast.”

“good”

“Would stay there again. Location was convenient and everything was clean. Staff was very friendly and helpful”

“Could not use my booking due to a terrible smell in the room after turning on the heater. The odor was extremely strong — a heavy dusty, burning smell coming from the heater that made it unhealthy and impossible to stay in the room. I notified the host immediately and left the property, but the response was basically, “it’s probably just dust burning off and it will get better later because the heater is not used often.” The host also refused to provide any refund. The listing photos were...

“Dirty floors, terrible water pressure and heat, sub par breakfast”

“Excited to use the Pool, but Its broken. Could not block the light from the outside, no blackout drapes. Washer and dryer broken. Food prep area a mess. Whole place very noisy.”

“Awesome people and helped so much, let me checl in early so my wife could rest from her cancer treatment”

“Stay would’ve been OK except for they charged two different credit cards for our length of stay. Pretty much impossible to get a hold of the manager to help the situation since he is never there. We also checked out early due to sickness, I had to contact Expedia to see about reimbursement for one night. They said they would get a hold of me within 48 hours and I have not heard from them either. Unless I hear back from somebody, I will definitely not use Expedia ever again. I’ve never had this...

“EXTREMELY dated! Found a dead bug on my bedspread after the first night. Bathroom full of mold. Breakfast options limited. Front desk staff not friendly. Will not go back.”

“Unfortunately, I booked 2 nights here. I would not stay ant this location again unless there were no vacancies anywhere else. It’s an old motel. The upgrades were very slim. The room was very moldy smelling. The tub would not drain properly so I had to wash in a tub full of water. The shower curtain was full of mold and smelled horrible. The toilet had a dual eco flush button and only one side worked. So it would not flush all the way. I had to keep waiting for the toilet to fill and keep...

“The chair in the room was broken. However, they did replace it.”

“Nice hotel, but fair amount of highway noise. ”

“Clean lodging and professional and friendly staff.”

“We were hoping the pool would be open when we were there in mid May.”

“Everything was broke. The staff was useless. Will never stay there again.”

“This was a terrible place to stay: we’d already paid for our stay and would have left if able. It took 4 days to get our sink to drain. The shower water pressure was very weak and it did not get repaired until day 4 of our stay. Found someone’s socks on a chair. Pool in disrepair and could not be used. Good coffee and breakfast. Staff was pleasant but unable to get fix-it staff to help with bathroom repairs. Do not recommend this hotel!!”