Suite, 3 camere da letto | Biancheria da letto ipoallergenica, materassi a doppio strato, minibar

Recensioni per Crystal Lodge

3.5 out of 5
Crystal Lodge
4154 Village Green, Whistler, BC

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 956 su 1393 recensioni" "
Valutazione di 8 - Buono. 302 su 1393 recensioni" "
Valutazione di 6 - Soddisfacente. 91 su 1393 recensioni" "
Valutazione di 4 - Scarso. 21 su 1393 recensioni" "
Valutazione di 2 - Terribile. 23 su 1393 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

8,8/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Nelson, Delta

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The front desk staff was excellent. She let us checked in early, which was very nice. The room was spacious for the 3 of us. I would definitely book my next stay with them.
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Ynna

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like that the hotel is close to all restaurants and walkable. Very convenient. The room is also nice. The elevator just takes too long to access. Overall, will go back again to Crystal Lodge.
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Ma del Rocio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Melany , il giorno 2 mag 2024
Dear Ma,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Donna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The parking area is tight, tight space between cars and not well lit. Also, its not included with accommodation. Overall, nice hotel to stay short-term. Location is convenient. Next to convention center, where you can park with same amount as the hotel charges.
Soggiorno di 2 notti ad aprile 2024
Risposta di Elena Seeber, il giorno 1 mag 2024
Good afternoon Donna. Thank you for taking the time to share your review with us. Although we were happy you enjoyed some aspects about your stay, we were disappointed to learn about your experience with parking. For this we would like to apologize. Our parking cost is actually on par with the other hotels in Whistler, in most cases it is cheaper. I will however pass on your feedback to our leadership team. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to complete the review. Kind regards, Elena Seeber, Manager on Duty, Crystal Lodge

6/10 Soddisfacente

Jun, San Francisco

Mi è piaciuto: Pulizia e personale e servizio
Generally speaking it is not so good,
Soggiorno di 1 notte ad aprile 2024
Risposta di Melany , il giorno 2 mag 2024
Dear Jun,Thank you for taking the time to share your review with us. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We would be very grateful if you could expand on your experience allowing us to address the issues for all future travelers. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Kind regards,Melany FabioCrystal Lodge

8/10 Buono

Raul

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Es un hotel bien hubicado, solo los cuartos muy pequeños.
Soggiorno di 1 notte ad aprile 2024
Risposta di Melany , il giorno 2 mag 2024
Dear Raul,Thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay! We have 17 different room types, all ranging in size and the amenities they offer so maybe another room type would suit your needs better. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge.Kind regards,Melany FabioManager on DutyCrystal Lodge

8/10 Buono

gagandeep

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location in the village.
Soggiorno di 1 notte ad aprile 2024
Risposta di Melany , il giorno 2 mag 2024
Dear Gagandeep,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

K

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was amazing! Can’t thank them enough for everything they did for us! They helped with my proposal and set up the room for us with champagne, flowers and balloons, leaving it completely stress free for me. Super respectful and caring! I would recommend them to anyone.
Soggiorno di 2 notti ad aprile 2024
Risposta di Melany, il giorno 29 apr 2024
Dear K, Thank you very much for taking the time to share your review with us, and congratulations again on your engagement 3 I'm so pleased to see that you enjoyed your stay at The Crystal Lodge and made long-lasting memories here. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

8/10 Buono

Scott

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great value and location
Soggiorno di 2 notti ad aprile 2024
Risposta di Melany , il giorno 28 apr 2024
Dear Scott,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

8/10 Buono

j

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Melany , il giorno 28 apr 2024
Dear J,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

8/10 Buono

Nitin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I just got married. Spent a night here. They gave me a complimentary champagne in the room . Was nice
Soggiorno di 1 notte ad aprile 2024
Risposta di Melany , il giorno 28 apr 2024
Dear Nitin,Thank you very much for taking the time to share your review with us and congratulations on your wedding again! I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

YUKIHIKO

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
On my first trip to Whistler, I choose this accommodation. This decision is really perfect for us. Because it's very convenient and comfortable. Also there staffs are very friendly and kind.
Soggiorno di 3 notti ad aprile 2024
Risposta di Melany , il giorno 26 apr 2024
Dear Yukihiko,Thank you for staying at the Crystal Lodge and for filling in this review.I am thrilled to hear that you enjoyed your stay with us and that our team was able to enhance your vacation.We can't wait to welcome you back.Kind regards,Melany FabioManager on DutyCrystal Lodge

10/10 Eccellente

Annette, Abbotsford

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This has been my favourite Whistler Resort to date. The location is centrally located. The rooms are beautiful and beds comfortable. We loved the dry sauna & the easy access to Starbucks. Plan on staying here the next time we comeback. Staff were excellent!
Soggiorno di 2 notti ad aprile 2024
Risposta di Kate Truong, il giorno 26 apr 2024
Dear Annette, Thank you for staying at the Crystal Lodge and for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay with us and that our team was able to enhance your vacation. We can't wait to welcome you back soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Kate Truong, Manager on Duty, Crystal Lodge

10/10 Eccellente

Zachariah, Woodinville

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Melany , il giorno 26 apr 2024
Dear Zachariah,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Spencer

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and amenities
Soggiorno di 1 notte ad aprile 2024
Risposta di Kate Truong, il giorno 26 apr 2024
Dear Spencer, Thank you for taking the time to share your review with us! It is great to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. We look forward to welcoming you back to The Crystal Lodge in the future. Kind regards, Kate Truong, Manager on Duty, Crystal Lodge

8/10 Buono

Karen

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I like the location. I don't think it's cool to wait until 4:00pm to check-in anywhere in the world!
Soggiorno di 1 notte ad aprile 2024
Risposta di Melany , il giorno 28 apr 2024
Dear Karen,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Lindsay

Viaggio di coppia
Mi è piaciuto: Servizi
Highly recommend. Great location and wonderful staff
Soggiorno di 2 notti ad aprile 2024
Risposta di Melany Fabio, il giorno 22 apr 2024
Dear Lindsay,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Forest

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great hotel with lots of restaurants and shops in walking distance. At the heart of Whistler Village, Crystal Lodge is one of the top choices. Remodeled, large room. Highly recommend!
Soggiorno di 2 notti ad aprile 2024
Risposta di Melany Fabio, il giorno 22 apr 2024
Dear Forest,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Gary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Crystal Lodge is particularly suited to anyone who wishes to be in the centre of the village AND very near the main ski lift
Soggiorno di 3 notti ad aprile 2024
Risposta di Melany Fabio, il giorno 22 apr 2024
Dear Gary,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Rebecca

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice and clean, convenient
Soggiorno di 1 notte ad aprile 2024
Risposta di Melany Fabio, il giorno 22 apr 2024
Dear Rebecca,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Joanne

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love the location!
Soggiorno di 2 notti ad aprile 2024
Risposta di Melany , il giorno 21 apr 2024
Dear Joanne,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Darren

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
10pm hot tub closed
Soggiorno di 1 notte ad aprile 2024
Risposta di Eddie, il giorno 20 apr 2024
Good morning Darren. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge

10/10 Eccellente

Dawn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is a fantastic hotel with great service amd access to shops, restaurants & lifts
Soggiorno di 5 notti ad aprile 2024
Risposta di Melany , il giorno 19 apr 2024
Dear Dawn,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

8/10 Buono

Krishnakanth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti ad aprile 2024
Risposta di Eddie, il giorno 20 apr 2024
Good morning. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge

10/10 Eccellente

Danial

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and very comfortable
Soggiorno di 1 notte ad aprile 2024
Risposta di Melany , il giorno 19 apr 2024
Dear Danial,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Catherine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
N/a
Soggiorno di 8 notti a marzo 2024
Risposta di Eddie, il giorno 20 apr 2024
Good morning Catherine. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge

10/10 Eccellente

Azita

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
So convenient and clean
Soggiorno di 2 notti ad aprile 2024
Risposta di Melany , il giorno 19 apr 2024
Dear Azita,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Ashley

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay
Soggiorno di 1 notte ad aprile 2024
Risposta di Melany , il giorno 19 apr 2024
Dear Ashley,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

8/10 Buono

ASIER

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was small for 4 people, but all the rest was perfect.
Soggiorno di 1 notte ad aprile 2024
Risposta di Melany , il giorno 19 apr 2024
Dear Asier, Thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay! We actually have 17 different room types, all ranging in size and the amenities they offer.We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge.Kind regards,Melany FabioManager on DutyCrystal Lodge

10/10 Eccellente

Naushad

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location. Nice hotel. Will stay again.
Soggiorno di 2 notti ad aprile 2024
Risposta di Melany , il giorno 2 mag 2024
Dear Naushad,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Christine

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff were incredibly helpful
Soggiorno di 2 notti ad aprile 2024
Risposta di Melany , il giorno 19 apr 2024
Dear Christine,Thank you for staying at the Crystal Lodge and for posting this review.I am thrilled to hear that you enjoyed your stay with us and that our team was able to enhance your vacation.We can't wait to welcome you back.Kind regards,Melany FabioManager on DutyCrystal Lodge

10/10 Eccellente

jie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
will stay again next year!
Soggiorno di 5 notti ad aprile 2024
Risposta di Melany Fabio, il giorno 14 apr 2024
Dear Jie,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

8/10 Buono

Joe

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Melany Fabio, il giorno 14 apr 2024
Dear Joe,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Lori

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a great experience! Property is beautiful, very welcoming lobby and spotless, fresh smelling rooms. Excellent location, comfortable bed and pillows, nice shower and products. Fridge was stocked with conveniences like juice and wine, but the one negative comment is that they should have real creamers in there too, not the instant crap that ruined what would’ve been lovely coffee. Luckily it’s right above Starbucks so we survived ;) All in all I’d definitely stay there again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Melany, il giorno 14 apr 2024
Dear Lori,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Eric

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Plug-in for electric vehicle advertised but it would not support the plug in for my Kona. They provided an adapter but that was not compatable either.
Soggiorno di 1 notte ad aprile 2024
Risposta di Melany, il giorno 14 apr 2024
Dear EricThank you very much for taking the time to share your review with us. I am sorry that you had a bad experience with our parking. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We hope we'll be able to welcome you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

8/10 Buono

Ron

Soggiorno di 1 notte ad aprile 2024
Risposta di Melany , il giorno 2 mag 2024
Dear Ron,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Richard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The level of communication and service was excellent. Highly recommend as this is not always the case when visiting hotels or restaurants today.
Soggiorno di 4 notti ad aprile 2024
Risposta di Melany Fabio, il giorno 8 apr 2024
Dear Richard,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved how safe and convenient this area was to the main shopping area. Was only popping up to Whistler for a night, and it was super lovely. 💕 would definitely come back and recommend!
Soggiorno di 1 notte ad aprile 2024
Risposta di Melany Fabio, il giorno 8 apr 2024
Dear Jennifer,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Hugh

Viaggio con animali domestici, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean. Friendly check in. EV level 2 charging.
Soggiorno di 1 notte a marzo 2024
Risposta di Melany Fabio, il giorno 8 apr 2024
Dear Hugh,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Arian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Thanks for your great customer service.
Soggiorno di 1 notte a marzo 2024
Risposta di Melany Fabio, il giorno 8 apr 2024
Dear Arian,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Ritchie

Soggiorno di 1 notte a marzo 2024
Risposta di Melany Fabio, il giorno 22 apr 2024
Dear Ritchie,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Ejun

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and spacious, modern looking room with very conveniently located by all amenities and gondolas. Efficient friendly staff
Soggiorno di 2 notti a marzo 2024
Risposta di Eddie, il giorno 2 apr 2024
Good afternoon Ejun. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge

10/10 Eccellente

Rachel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Always a great stay. Love the sauna and the staff are all very friendly! Until next time!
Soggiorno di 1 notte a marzo 2024
Risposta di Melany, il giorno 1 apr 2024
Dear Rachel,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

8/10 Buono

Virginia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Melany Fabio, il giorno 8 apr 2024
Dear Virginia,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Natalia

Soggiorno di 1 notte a marzo 2024
Risposta di Eddie, il giorno 20 apr 2024
Good morning Natalia. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge

8/10 Buono

Heriberto

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excelente lugar para quedarse en Whistler Village, con la mejor ubicación, muy buen servicio de house keeping. Volveré a llegar aquí sin duda.
Soggiorno di 6 notti a marzo 2024
Risposta di Melany, il giorno 1 apr 2024
Dear Heriberto,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

2/10 Terribile

Olu

Non mi è piaciuto: Condizioni e dotazioni della struttura
Everything inside my rooms need to be paid for including water
Soggiorno di 1 notte a marzo 2024
Risposta di Melany, il giorno 1 apr 2024
Hi Olu, We are sorry the Crystal didn't meet your expectations. I wanted to clarify that we do not sell water, but we have free water refilling stations on every floor.Kind regards, Melany Manager on Duty Crystal Lodge

10/10 Eccellente

Alejandro

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excelente lugar. Bien ubicado y mucho ambiente alrededor. La estación de esquiar está a un lado del hotel. Definitivamente regreso.
Soggiorno di 6 notti a marzo 2024
Risposta di Melany, il giorno 1 apr 2024
Dear Alejandro,Thank you very much for taking the time to share your review with us. I'm so pleased to see that you enjoyed your stay at The Crystal Lodge. I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Melany FabioManager on Duty

10/10 Eccellente

Ivan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Second time staying there. Really good rates and good staff.
Soggiorno di 2 notti a marzo 2024
Risposta di Kate Truong, il giorno 29 mar 2024
Good evening, Ivan! Thank you for staying at the Crystal Lodge again and for filling in our survey. I am thrilled to hear that you enjoyed your stay with us and that our team was able to enhance your vacation. We can't wait to welcome you back. Kind regards, Kate Truong, Manager on Duty, Crystal Lodge

10/10 Eccellente

Zohreh

Viaggio con la famiglia
Everything was good
Soggiorno di 1 notte a marzo 2024
Risposta di Eddie, il giorno 26 mar 2024
Good evening. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge