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Recensioni per Motel 6 Yakima, WA - Downtown

2 out of 5
Motel 6 Yakima, WA - Downtown
1010 S. Sgt. Pendleton Way, Yakima, WA

Recensioni

6,6
Valutazione di 10 - Eccellente. 152 su 1003 recensioni" "
Valutazione di 8 - Buono. 364 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 229 su 1003 recensioni" "
Valutazione di 4 - Scarso. 131 su 1003 recensioni" "
Valutazione di 2 - Terribile. 127 su 1003 recensioni" "

7,2/10

Pulizia

7,6/10

Personale e servizio

5,0/10

Servizi

6,6/10

Condizioni e dotazioni della struttura

5,2/10

Ecosostenibilità

Recensioni

4/10 Scarso

JUAN PABLO

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Use it in case of emergency and need to sleep. Much better option right in front of them at a very competitive price !
Soggiorno di 1 notte a febbraio 2024
Risposta di Brand Experience Team, il giorno 2 mag 2024
Hi Juan, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Eccellente

Jon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
👍
Soggiorno di 1 notte a febbraio 2024
Risposta di Brand Experience Team, il giorno 24 apr 2024
Hi Jon,Thank you for the excellent rating!! Maz K.#Team6

4/10 Scarso

Len

Non mi è piaciuto: Condizioni e dotazioni della struttura
Bedding terrible
Soggiorno di 1 notte a marzo 2024
Risposta di Brand Experience Team, il giorno 11 apr 2024
Hi Len,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Eccellente

maria

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Es tranquila y la senti segura y el personal excelente
Soggiorno di 1 notte a marzo 2024
Risposta di Brand Experience Team, il giorno 11 apr 2024
Hola viajero,Gracias por tomarse el tiempo de compartir su opinión con nosotros. Nos alegra saber que la estadía fue excelente y agradecemos que reconozca el excelente servicio brindado por nuestro personal. Esperamos verte pronto. ¡Buen viaje! Maz K.#Team6

2/10 Terribile

Zach

Viaggio con animali domestici
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Booked this hotel so i could get some sleep coming off the highway. Despite having a confirmed booking, i showed up and the office was locked and noone inside. So i rang the ring doorbell and waited 5 minutes. Nothing. In the meantime someone clearly high on something was zombie walking first out front on the sidewalk, then onto the property searching around each room door for something. He wanders off then comes back with a plastic bag to collect whatever it is he finds. After waiting for several minutes for someone to answer the ring doorbell with no luck... i call the property, twice. Nothing. I then get in contact with expedia who was helpful in getting a refund started, but that will apparently still take 7-10 days. This was at 1 am but if you're right off the freeway and take reservations at 12:45 i would expect you would have someone to finish checking you in. I would highly recommend NOT staying here regardless of when you check in as the neighborhood and building is sketchy.
Soggiorno di 1 notte a marzo 2024
Risposta di Nancy Y., il giorno 20 mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 Scarso

Desiree, Vancouver

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
From the exterior, the grounds and building appeared well kept enough. Unfortunately the internal condition of the building was tremendously disappointing. (1) First off…There was a strong stench of stale cigarette smoke in the Lobby. (2) When we attempted to enter our assigned room, the key did not work to unlock the door. Then when we entered room, it was not ready for occupancy…The sheets on the beds had cigarette burn holes and burn stains on them. There were no blankets on the beds or in the room at all. The shower rod was removed and lying across the coat rack with the shower curtain in a heap. (3) We called the front desk and the attendant was very apologetic and assigned us to a different room. (4) Upon entry of the second room…It was disappointing. (5) There was broken and missing electrical switch and plug covers. (6) There were 2 holes in the bathroom door. (7) There was graffiti on the bathroom wall, (8) Large areas of Sheetrock and paint was missing in various places. (9) The place was dirty. There were greasy hand smears over the entry door, the walls and flooring was dirty. (10) Overall, the place was deplorable. We felt like we had to have shoes on the protect our feet from filthy floors and hung our hand towel on the coat rack rather than lay it on the icky counter top. (11) No Breakfast as advertised We toughed it out and stayed 1 night because it was late at night and due to a State Basketball Tournament, rooms around town were now hard to find.
Soggiorno di 3 notti a febbraio 2024
Risposta di Brand Experience Team, il giorno 12 mar 2024
Hi Desiree,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terribile

John

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No lightbulbs. No pillows. Terrible smell. The manager said he processed refund, but I haven’t received anything.
Soggiorno di 1 notte a febbraio 2024
Risposta di Nancy Y., il giorno 6 mar 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 Scarso

Barron

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Shower rod was nearly torn off the wall. Bedding was thin and damaged. But price was pretty good and it was close to convention center.
Soggiorno di 4 notti a febbraio 2024
Risposta di Nancy Y., il giorno 6 mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Eccellente

elizabeth

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to shopping, great service
Soggiorno di 1 notte a gennaio 2024
Risposta di Brand Experience Team, il giorno 27 feb 2024
Hi ElizabethThanks for your review, we really appreciate the support. Lilith#Team6

10/10 Eccellente

elizabeth

Viaggio con animali domestici, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly and efficient service.
Soggiorno di 1 notte a febbraio 2024
Risposta di Brand Experience Team, il giorno 27 feb 2024
Hi Elizabeth,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Eccellente

Georgia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The staff was very attentive as usual. I stayed with them over the years for work, so this stay was like a family reunion!
Soggiorno di 1 notte a gennaio 2024

2/10 Terribile

Susana

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024

2/10 Terribile

Emeliano

Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a dicembre 2023

6/10 Soddisfacente

Christina

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
This place is very inexpensive, which we loved. The staff at the front desk was very nice. BUT the room smelled like old plumbing, paint was chipped through the room, drawing on the walls, the refrigerator was dirty and the sink was leaking. BUT there weren’t any bed bugs and it was nice quiet and cheap.
Soggiorno di 1 notte a novembre 2023
Risposta di Nancy Y., il giorno 5 dic 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Scarso

John

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 5 notti a novembre 2023

2/10 Terribile

Julia

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No screen on the second story window / unsafe. Sheets were dirty. No dead bolt on door. Sooooo much garbage everywhere al around the property and hallways etc. I’m used to bad hotels but this one was the worst of the worst.
Soggiorno di 1 notte a novembre 2023
Risposta di Brand Experience Team, il giorno 15 nov 2023
Hi Julia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Scarso

Debbie

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Construction was going on around motel. Equipment was noisy. No door on small freezer inside refrigerator. Aerator on the sink was patched with a piece of screen so water sprayed everywhere. No plug for bathtub. Water from bathtub dripped 24/7. No place to hang up any clothes. 1 chair and no table. Mattresses kept sliding around on wooden base. This is one Motel 6 I will not stay at again.
Soggiorno di 2 notti a ottobre 2023
Risposta di Nancy Y., il giorno 7 nov 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 Scarso

Anna

Viaggio con la famiglia
It was not a good location. Bad kept hotel
Soggiorno di 2 notti a settembre 2023
Risposta di Brand Experience Team, il giorno 27 set 2023
Hi Anna,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terribile

Theresa

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Front desk person was pleasant. Property was old, dated, and unkempt. Half of the deadbolt was missing and the furniture and floor had not been cleaned. Quite possibly the worst accomodations I've ever experienced.
Soggiorno di 1 notte a settembre 2023
Risposta di Brand Experience Team, il giorno 13 set 2023
Hi Theresa,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Scarso

Joseph

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The toilet was leaking from underneath, a colony of ants was living in the bathroom. The tv system was undecipherable to me.
Soggiorno di 1 notte a settembre 2023
Risposta di Brand Experience Team, il giorno 13 set 2023
Hi Joseph,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Scarso

Dana

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This property had holes in the breadspreads, hadn't been vacuumed and had tons of bugs.
Soggiorno di 1 notte ad agosto 2023
Risposta di Nancy Y., il giorno 7 set 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 Buono

Valerie

Viaggio di lavoro
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
The manager was great. He is making the best of the situation that he is given. The homeless concerned me and I kept an eye on my car, the manager was very reassuring and kind.
Soggiorno di 2 notti ad agosto 2023

2/10 Terribile

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a marzo 2023

2/10 Terribile

Michael

Soggiorno di 2 notti a luglio 2023

10/10 Eccellente

Ismael

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023

4/10 Scarso

Kenneth

Viaggio di lavoro
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
This place is WAY overpriced
Soggiorno di 2 notti a luglio 2023
Risposta di Brand Experience Team, il giorno 2 ago 2023
Hi Kenneth,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terribile

Thomas

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The gentleman that checked me in was very nice and curtious. Now i know what to expect for a budget motel and my expectations are not very high. I juat wanted a good nights sleep. Which i did not receive. As there were worker next door playing music extremely loud. When i went to the office to see if they could give me another room for the remainder of my stay, no one would answer the bell. So i just left. As i just wanted to be able to sleep for the rest of my stay. I have since messaged them with no response to that either. SO IF YOU JUST WANT SLEEP, THIS MAY NOT BE THE PLACE FOR YOU!!!
Risposta di Brand Experience Team, il giorno 2 ago 2023
Hi Thomas,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terribile

ashley

Soggiorno di 1 notte a luglio 2023

2/10 Terribile

Misael

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2023

2/10 Terribile

Joshua

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Horrific Motel 6 in Yakima
Checked in at the front desk and while checking in, my 11 year old boy put his head down on the counter and I told him not to do that and the gentleman at the counter stated “your dad is right, you shouldn’t put your face on the counter, because I only clean it every other day”. That was strike one. We went into the room walking in you could smell mildew and it was very, not cleaned. I wouldn’t let my kids sit on the beds. Then I looked at the tv and the coaxial cable that attached to the back of the tv, was ripped out of the tv. Strike 2. I should have known before I went into the office to check in, that this place was not a good place to stay, because there were multiple cars in the lot, that appeared to be broke down. And clothes hanging off the rail of the second floor. Strike 3. I spent 10 minutes on property and turned my card keys into the office and told the guy behind the counter that we were leaving, which sucked, because I had spent $115 to stay at this place because I thought it was a legit place to stay. Horrible experience at the Motel 6. Hotel looks and feels like an apartment complex in the slums.
Soggiorno di 1 notte a luglio 2023
Risposta di Brand Experience Team, il giorno 19 lug 2023
Hi Joshua,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

6/10 Soddisfacente

Kerstin

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Preis Leistung passt nicht. Erst bekam ich ein schmutziges Zimmer oben ohne Kühlschrank. Erst auf Nachfrage gab es dann Dich eins mit Kühlschrank. Die Zimmer sind fertig, die Umgebung ist schmutzig- nicht empfehlenswert.
Soggiorno di 1 notte a giugno 2023
Risposta di Brand Experience Team, il giorno 27 giu 2023
Hallo Kerstin,Wir freuen uns, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Ihre Anliegen sind uns wichtig und wir nehmen alle Gästeerlebnisse ernst. Ihr Geschäft ist uns wertvoll und wir sind bestrebt, Ihren nächsten Besuch noch angenehmer zu gestalten. Bitte zögern Sie nicht, wiederzukommen und wieder bei uns zu übernachten, denn wir freuen uns auf die Gelegenheit, Sie bedienen zu dürfen.Lilith#Team6

6/10 Soddisfacente

Robert

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Room 222 had several issues. The 2 locks were both broken and the shower didn't function correctly. Toilet also had problems
Soggiorno di 2 notti a giugno 2023
Risposta di Brand Experience Team, il giorno 27 giu 2023
Hi Robert,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terribile

Guillermo

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Nothing
Soggiorno di 1 notte a giugno 2023
Risposta di Brand Experience Team, il giorno 27 giu 2023
Hi Guillermo,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Soddisfacente

Candice

Viaggio con animali domestici
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Mgr said area was dangerous. Fortunately it was very quiet and close to a nice park for my dog. Some one knocked on my door, which was scary. It was some kid. I wont stay there again.
Soggiorno di 1 notte a giugno 2023
Risposta di Brand Experience Team, il giorno 27 giu 2023
Hi Candice,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terribile

Sheridan

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
When I arrived around 1:30 AM the front desk was empty. No where does it say to ring the Ring doorbell for assistance. The place was full of shady people walking around at that time. There was a person "leaf blowing" at the business next door.... at 1:30 AM. I tried calling every hotel in town thinking I couldn't check into this one and everyone was full. Luckily some ladies checked in and I figured out how to get in. The guy just gave me keys without checking anything which I figured I probably was the last person there. On my way to my room some guys in a minivan slowly followed me through the parking lot, staring the entire time. When I got into my room it wreaked of cigarette smoke, I tried to air it out but I think the smoke was stuck in the ac unit and/or the tenant below smokes in their room. The sheets had not been cleaned (there was obvious body fluid and hair on them), the toilet hadn't been scrubbed in months, it appeared nothing had been deep cleaned in quite some time. just a quick wipe down. The remote had dirt caked on, I used hand sanitizer and a wash cloth to clean it. Thank GOD I had all of my camping gear to set up in that room. Also around 4 am someone was knocking at my door. I checked out the next morning. The man who checked me out was SO nice and understanding, he refunded the last night plus gave a discount for the first night. I should have known it was going to be a disaster by the cheap rates. Lesson learned.
Soggiorno di 2 notti a giugno 2023
Risposta di Brand Experience Team, il giorno 21 giu 2023
Hi Sheridan, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Maz K. #Team6

8/10 Buono

pamela August

Viaggio di gruppo
Mi è piaciuto: Pulizia
Affordable digs in an unusual area. Not the best but fine for a cheap overnight stay.
Soggiorno di 1 notte a giugno 2023
Risposta di Brand Experience Team, il giorno 21 giu 2023
Hi Pamela, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Disgusting
The room smelled like pee and poop plus something else. The floor was dirty. Looked like there was blood on the floor. The walls were dirty. Streaked with something. The fridge had dead flies in it. Microwave had food slatted. Bathroom smelled like someone peed all over it. Mold on the ceiling. A needle with thread was on the foot towel. This place was disgusting!! We had someone knock on the door asking to buy drugs. I’m not sure how it’s rated at 6.8. It’s should be a 2. The room had writing on the wall and blanket too. This is the worst place I’ve ever stayed at.
Soggiorno di 2 notti a giugno 2023
Risposta di Brand Experience Team, il giorno 21 giu 2023
Hi Traveler, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

2/10 Terribile

DEBBIE

Soggiorno di 4 notti a maggio 2023

4/10 Scarso

David

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Managers were friendly and helpful. However, this is not a motel- it is primarily a long-term residence. There is no housekeeping, the beds are poor, and the linens were stained and had holes from previous cigarette burns. The outside areas were dirty and run down.
Soggiorno di 3 notti a maggio 2023
Risposta di Nancy Y., il giorno 15 giu 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terribile

DEBBIE

Viaggio di gruppo
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti a maggio 2023

2/10 Terribile

Kathleen

Soggiorno di 2 notti a maggio 2023

2/10 Terribile

Bianca

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was disgusting a half drank wine box stuffed in the middle of out towels.
Soggiorno di 2 notti a maggio 2023
Risposta di Brand Experience Team, il giorno 1 giu 2023
Hi Bianca, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

6/10 Soddisfacente

David

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Yikes
The room was dirty and things were broken throughout the room. The area is full of drug addicts and they all just hang around. I didn't feel safe to leave my clothes in the room so I took all my belongings with me everyday. If it wasn't because of family I would have left.
Soggiorno di 5 notti a febbraio 2023
Risposta di Brand Experience Team, il giorno 16 mag 2023
Hi David,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 Terribile

Perry

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nobody would answer the door, the people repairing their car said you just had to wait they might come out, but no one did.
Soggiorno di 1 notte ad aprile 2023
Risposta di Brand Experience Team, il giorno 10 mag 2023
Hi Perry,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terribile

Angela

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tweaker city
The hotel was in disrepair thr light duxture fell off and hit me in the head. The trim peace off the bathroom.door fell off. They have drug addicts and homless living there it was loud all hours of the night and i felt very unsafe i would never recomend this hotel to anyone
Soggiorno di 3 notti ad aprile 2023
Risposta di Brand Experience Team, il giorno 10 mag 2023
Hi Angela,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Scarso

Kendra

Viaggio con animali domestici
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I will start off by saying the staff was friendly and accommodating. However, both nights I stayed I was woken up by various things- people in other rooms screaming and slamming doors, someone from another room pulling up on a motorcycle at midnight and revving it multiple times, etc etc. There were also multiple transient people loitering around the parking lot and near the rooms at any given time. It appeared multiple rooms have permanent residents with pets, which brings me to the outside cleanliness... Any area where pets could relieve themselves were covered in pet waste and smashed up food or garbage, it was very unsanitary. The parking lot was full of trash and a friend's car was damaged by one of the kids staying there riding his scooter around the parking lot. The first room I was in smelled like cigarette smoke even though it was a non smoking room, and the second room was missing the fridge and had no extra security lock on the door. The first room my friend was in had a toilet that was flooding before she even brought her belongings in. I wiped up a water spill from the floor of my room and the rag came up brown as if the floors hadn't been cleaned. We typically stay at Motel 6 when we travel because it's usually very clean and pleasant, but I don't think we will be returning here if we travel to Yakima in the future. I would not recommend booking here if you are traveling alone.
Soggiorno di 2 notti ad aprile 2023
Risposta di Brand Experience Team, il giorno 10 mag 2023
Hi Kendra,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

2/10 Terribile

Rebecca

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Worst hotel experience of my life!
I chose to stay in a cheap motel, so ai wasnt expecting much. What I would expect is a reasonably clean room free of BLOOD, BANDAIDS, A and EXPOSED ELECTRICAL. Yet, these were all things found in my room. Okay, stuff happens.. maybe the housekeep was having a bad day. When the motel was notified of the issues they stated that they would not refund me. The reason they gave is that i didnt complain soon enough. I literally checked in dropped my bags and ran to meet my friends (the reason I was in the area). When I got back a couple hours later I actually looked around the room. In addition to the terrible things I mentioned earlier, there was no shower curtain, many hotels in the wall, a nasty crusty ring around the ice bucket.
Soggiorno di 1 notte ad aprile 2023
Risposta di Brand Experience Team, il giorno 25 apr 2023
Hi Rebecca,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

4/10 Scarso

ED, OLYMPIA

Viaggio di gruppo
This is not a real hotel anymore. It is providing much needed housing for some of the guests but it should do so without the Motel 6 affiliation. This site definitely does not meet the standards for a Choice Hotel.
Risposta di Nancy Y., il giorno 13 apr 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terribile

Simranjit, Minneapolis

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Do not stay here. The parking is unsecured, room stank of piss, there was mold in the window, and I woke up with someone going trough the stuff in the bed of my truck.
Soggiorno di 1 notte a marzo 2023

2/10 Terribile

Jerry

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2023
Risposta di Brand Experience Team, il giorno 16 mar 2023
Hi Jerry,Thank you for positively rating your stay!Lilith#Team6