Hotel a Smyrna

“The room was generally clean--but there was a bad odor on the floor I stayed on and the threshold of my room smelled of cigarette smoke, despite the fact that it was a non-smoking room. The pool was being renovated. The breakfast was good. There was a huge crack in the bathroom counter in front of the sink and the shower nozzle had a mind of it's own sometimes, sliding up to hot-hot when I moved it to warm-hot. Also, there was no screen on my window--so I couldn't open it at night. I think there...

“Room was clean, it was nice and quiet. On a cross country road trip I was there for two days and I got plenty of rest. Great hotel and location!”

“Very clean and great customer service! So comfortable.”

“Nice overall”

“Awesome”

“Everything was great!”

“Check in process was a breeze. The room was clean and ready to go when I arrived at the hotel. The front desk agent was super friendly and helpful. A+”

“Everything was great except the outlets were a pain most would not work or the plug fell out”

“They had a very nice breakfast”

“Nice location, easy access. The items in the lobby for purchase were super overpriced, so bring your own snacks/drinks. LOVE that it's dog friendly. Had a great time loving on strangers dogs! The coffee pods in the room had great coffee.”

“Nice stay”

“Very nice staff.”

“My biggest issue is that the front desk staff was always in the back with a phone number to call if needed. I was also disappointed that there wasn't coffee available except for breakfast.”

“Very nice and clean. Staff was pleasant”

“Hotel was nice enough, but the floors were sticky. Beds were clean, bathrooms were fine, and the room had a decent kitchen. But there were no utensils, cooking equipment, dishes, or anything that would come in handy for using a kitchen.”

“The customer service is excellent”

“Oh man it was delish!! fresh scrambled eggs and sausage patties! there was so much to choose from. Our room was fantastic. just what we needed. however we never found a fridge. was there one? We'd never heard of Drury Plaza Hotels before this trip. but now we will always look for Drury Hotels. ”

“Room is only cleaned every three days. We arrived Thursday and left Sunday morning. Never cleaned or tidied. No clean daily towels. Front desk did not communicate alternate available options.”