Hotel vicino a Clark State Community College - Springfield

“Front desk was unhelpful and unfriendly. Had loud people in the hallway late at night that wouldn’t stop talking and yelling.”

“Staff had great customer service. The previous shift was supposed to have are room on the first floor but their was some miscommunications so when we checked in it wasn’t available. They made this right and put us in a suite and gave us some snacks and drinks for the mix up. They did this on their own initiative. The room was spacious, clean and quiet. We had a great experience.”

“Great place to stay, right next to I-70. The staff was friendly and helpfu. Adequate breakfast, the breakfast matron was very helpful.”

“All good”

“Good hotel, but you can tell it is an old property compared to the other options at this exit. Met our needs for an overnight trip but nothing else. Stairs super squeaky, like the floor below the carpet was about to crumble. Back door had a rock propping it open every time we came down the stairs, so our safety at times felt questionable. Probably won’t ever go here again. Worth the extra money to stay somewhere else.”

“This was an absolute bottom of the barrel stay for myself and 2 pets driving across the country. There is no elevator, from what I could tell. Walls were very thin and it doesn't smell great but for 1 night, it served its purpose.”

“Payed for my room ahead of time and was forced to pay an extra 20 at the front desk during check-in”

“Pool, hot tub, restaurant and bar are all closed and they don’t actually have breakfast.”

“Staff was very kind and helpful. Property was clean and comfortable. I will stay again when I visit.”

“Very disappointed in the condition of the room. It wasn’t as clean as I expected. There was one ice machine for three floors, and it was broken so the staff tried to compensate with bags of ice if needed. These days no frills is expected but this was beyond. They charged us two different type of fees plus $4.72 per day to park. This was not expected from an Expedia booking. They had decent fresh food for breakfast nothing fancy but adequate with good hit coffee. There was a pool but again you...

“The place was very nice and relaxing. The gentleman who owns the place is definitely a gentleman. He brought my heavy baggage downstairs to my car. What a nice man. I would recommend this place to anyone.”

“This was a great stay at a lovely location…good food at Ellie’s Restaurant too. The only thing that could have improved it would have been a mini fridge, microwave and ironing board in room. So if you’re booking, be sure to check your amenities in your room should you need those items.”

“This is an incredibly nice hotel with lots of interesting artifacts on display, an excellent conference room, nice continental breakfast, and very comfortable and spacious rooms. There are no elevators but there are only 2 floors. This may influence your decision whether to stay here if stairs are a problem for you. The staff members are articulate, very friendly and helpful. There is a local college at which many of the staff attend when not working at the hotel. The hotel offers snacks...

“Clean room”

“No smoke detector carpet shredded place smelled it was disgusting. Somehow they up charged the rooms to almost $300 a night which I had to pay as we were out of town for a wedding and there is nothing else in the area. Place is a dump wish I could get my money back”