Hotel vicino a Springfield Museum of Art - Springfield

“Emma’s is such a beautiful house! So many great antiques and beautiful art. The room was big, had everything we needed, cozy big bed, bathroom linens etc. There are robes in the room and small toiletries as well. The owner, Ron, is delightful and so accommodating. Breakfast was big and filling. Coffee hot! Easy access, plenty of parking, absolutely zero complaints. No fuss, which is nice to comparable options. No to-do lists. Just a gorgeous house, a comfy bed, hot breakfast, and a wonderful...

“Only wall light in sleeping area and the switch was by the entry door. Would have liked a lamp by the bed.”

“Do updates”

“Be aware. This property is not like the pictures. Carpet is worn down and literally falling apart. There’s no elevator and doors to the outside are not locked or secured. Room was dingy and worn down. Smelled like dog. The only decent thing was the front desk guy that was kind and helpful.”

“We actually didn’t get to stay at this hotel because at check in we were told they didn’t have a room for us. We reserved a Suite on7/29 and when we went for our stay on 10/9 we were told there was water damage in the room and we could not stay in it and they could not accommodate us. They did not contact us at all to inform us of the situation. Expedia tried to find us another hotel close by but we ended up having to drive back home. Do not stay at this hotel!!!”

“There was blood spots and dog urine on the bed sheets!! The chair was filthy, there was something in between the couch cushions I don’t even know what it was cause I didn’t want to touch it. There was black mold in the shower, the shower floor was gray with dirt. There was disgusting garbage piled up at the building entrance. This place was absolutely gross!! Front desk staff didn’t seem to care. I checked out moments after check in, returned the keys and showed them the pictures I took....