Hotel vicino a Palace of Culture - Kuala Lumpur

“The hotel's air conditioner was leaking water.”

“Overall I had a negative experience due to the member of staff called Michael, which made me uncomfortable for the remainder of my stay. It's a shame, as the other people were quite nice, and unfortunately I wasn't well when I arrived. After my first night I went to the cafe and after roughly an hour Michael rudely demanded I pay and implied I was sitting there just wasting time. I don't believe he would have spoken to me that way if I was white or if I was with someone. I had looked over...

“Simple hotel with shops and restaurants in the vicinity”

“Everything goes fine. And easy everyday..”

“Stanza sporca, polvere, lenzuola macchiate, tende e carpet/moquet sporche piena di macchie e aloni … Abbiamo chiesto di ripulire la stanza ma hanno usato la stessa pezza ( mai risciacquata ) per passarla su tutte le superfici bagno compreso. Hanno cambiato le lenzuola per fortuna sembravano più pulite . Standard igienici molto diversi dai nostri ”

“Mi aspettavo maggiori servizi e qualità considerato che si tratta della catena Hilton”

“Premesso che ho scelto la struttura esclusivamente per la infinity pool e per la view, sono rimasta piacevolmente sorpresa dalla camera (una suite ampia, minimal ma dotata di ogni comfort, pulizia ok ma migliorabile) ma oggettivamente allo stesso prezzo forse meglio scegliere strutture più centrali per evitare gli spostamenti in taxi o grab (non ci sono mezzi nei dintorni).”

“lavastoviglie Non funziona , ventilatore non andava ”

“New hotel under construction and room isn’t very usable. Shower has no shower stand, bed has bed bugs. Bathroom falling apart and no TV channels. No sauna . ”

“Our room1717 are falling apart. Not fit for guest. Not well maintained.”

“Hotels.com suggested that I saved over $200 USD on this booking of a two night stay. I was shocked upon arrival. There was hair on the bathroom sink and on my bed. The breakfast buffet was really awful. The walls were worn and damaged. I am not picky but would never have booked this if not misled by Hotels.com assertion of its worth.”

“If I could give zero stars, I would. We traveled from the USA with a group of eight guests. Our booking clearly stated a 2-bedroom suite with four queen beds. However, when we arrived, each bedroom had only one queen bed and there was a futon in the living area. That is not what we reserved. Each room had only one comforter and two towels. I had to call the front desk and argue just to get four additional towels so everyone could have one, along with extra sheets and a comforter for the futon....

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