First of all, the staffs were very infriendly. They spoke english, but it is due to culture. They are very ignorant and it is truly hard to believe Hilton property, because normally you would expect certain level of service when it is Hilton.
Second, they offered me upgrade with extra fees. SoI took the offer and paid extra fees. However, rooms were not ready. The trash cans were not emptied, the sink at the bathroom were not draining, the towels were not placed at a properly. It gives me a thought of low class back street motel. I will not say it is Hilton family hotel.
Third, they gave me a room for disable without any proper explanation to make the decision. I had to pay extra fees to have two single beds in the room. Howevers, it was room for disable and the bathroom and room amenities were not placed as it saids on the website. Hairdryer, iron set, basic hygene set such as shampoo etc.. I had two rooms for two four people, and each tooms were missing different things with TV remote were broken.
Over all, this is not a place to recommend .