Hotel vicino a National Art Gallery - Kuala Lumpur

“Stanza sporca, polvere, lenzuola macchiate, tende e carpet/moquet sporche piena di macchie e aloni … Abbiamo chiesto di ripulire la stanza ma hanno usato la stessa pezza ( mai risciacquata ) per passarla su tutte le superfici bagno compreso. Hanno cambiato le lenzuola per fortuna sembravano più pulite . Standard igienici molto diversi dai nostri ”

“Mi aspettavo maggiori servizi e qualità considerato che si tratta della catena Hilton”

“Overall I had a negative experience due to the member of staff called Michael, which made me uncomfortable for the remainder of my stay. It's a shame, as the other people were quite nice, and unfortunately I wasn't well when I arrived. After my first night I went to the cafe and after roughly an hour Michael rudely demanded I pay and implied I was sitting there just wasting time. I don't believe he would have spoken to me that way if I was white or if I was with someone. I had looked over...

“The breakfast options were delicious and diverse. The staff was very attentive but not overbearing, and the hotel is overall calm and decently located (near the monorail line and beautiful evening views of the Petronas towers). A lovely option in KL”

“Apartamento muy lindo personal cordial y presente para cualquier problema. La unica cosa tener mas utensilio para cocina. Todo el resto super”

“good one”

“Hôte très à l’écoute rien à dire ”

“Hotels.com suggested that I saved over $200 USD on this booking of a two night stay. I was shocked upon arrival. There was hair on the bathroom sink and on my bed. The breakfast buffet was really awful. The walls were worn and damaged. I am not picky but would never have booked this if not misled by Hotels.com assertion of its worth.”

“New hotel under construction and room isn’t very usable. Shower has no shower stand, bed has bed bugs. Bathroom falling apart and no TV channels. No sauna . ”

“Our room1717 are falling apart. Not fit for guest. Not well maintained.”

“Premesso che ho scelto la struttura esclusivamente per la infinity pool e per la view, sono rimasta piacevolmente sorpresa dalla camera (una suite ampia, minimal ma dotata di ogni comfort, pulizia ok ma migliorabile) ma oggettivamente allo stesso prezzo forse meglio scegliere strutture più centrali per evitare gli spostamenti in taxi o grab (non ci sono mezzi nei dintorni).”

“Poor customer service It took them 4 HOURS to get us settled in. And we have an infant. All that 4 hours and they gave us dirty rooms. There were stains on the bedsheets, pillows, and bed frame. The towels were stained and dirty. There was dust and hair all over the floor. When we complained at the reception, they didn’t do anything to make it better. They gave us another room and it was the same situation. A dirty room. There were ROACHES in the hallways!!! In front of the room and other...

“If I could give zero stars, I would. We traveled from the USA with a group of eight guests. Our booking clearly stated a 2-bedroom suite with four queen beds. However, when we arrived, each bedroom had only one queen bed and there was a futon in the living area. That is not what we reserved. Each room had only one comforter and two towels. I had to call the front desk and argue just to get four additional towels so everyone could have one, along with extra sheets and a comforter for the futon....

“Las cerraduras de las puertas de los baños estaban descompuestas y Marcos de las puertas sin mantenimiento el resto estuvo fabuloso súper cómodo y limpio”

“lavastoviglie Non funziona , ventilatore non andava ”