Hotel vicino a Village West -

“Great pool”

“There was a very bad sewer smell in my room that smelled like the carpet had been previously wet with mold. I couldn't sleep the entire night. When I mentioned it to the front desk female representative she said hmmm we never heard that before as if I imagined it. Very poor customer service and I expected more of a respectful approach as ensuring customer satisfaction. This has put a bad taste in my mouth regarding Hampton Inn Hotels. The reviews mislead me and I don't think I could book a...

“They are trying to use AI for customer interaction. It doesn’t work well. I was charged for something I didn’t use and it’s very difficult to get a person on the phone to help. Ridiculous”

“Good hotel.”

“Very good”

“Good breakfast”

“Clean room, staff and breakfast”

“Property was clean, well put together and staff was friendly”

“Really Small hotel. Clean and does have a small breakfast selection. You can never go wrong with waffles,sausage, eggs, apple or orange juice, selections of teas and bagels and muffins. Nice staff and close to States Ave. Felt safe as a single traveler as well. Close to quick bites and the highway. Will recommend!”

“Very good”

“No ice available, cable tv was not working and hair dryer in room did not work. No compensation offered at check out.”

“Lots of addicts roaming the grounds and closed pool early for rain when it was not even raining. And 5 us stay in room with one towel given to us.”

“Bugs everywhere, floors leaking water, smelled like cigarettes.”

“Check-in was tedious, granted it was late night(actually early morning, 1-130am), booking was via Travago via Expedia and all my info entered on line prior to arriving had to be re-entered at check-in. Upon entering the room the smoke detector was hanging from the ceiling loosely and I was unable to secure it to the ceiling. Toilet was not working as the tank was draining the water and first flush proved no water in tank, Removed tank top and just left it on floor so I could manually fill tank...

“I inadvertently booked a room at this hotel thinking it was the Motel 6 in Overland Park, which was very nice. I wish there was a -option, this place shouldn't be in business.”

“Only one elevator with slow service; room furniture poor; terrible room coffee; expensive lobby coffee by Starbucks: no breakfast; lack of small toiletries; over priced for value received. Would not stay again.”

“Always clean and comfortable stay. Convenient to all of our destinations. Stay was very friendly and accommodating.”

“Roaches, bugs everywhere. Pure nasty and should be shut down. Only sketchy people stay there! I wish i would have looked at the reviews silly me! Gross! Expedia should be ashamed helping this place! I want my money back now!!!!! I will get my money. False advertisement for sure!”