Cerca hotel economici a 2 stelle a Misano Adriatico

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Worse check in experience EVER…

5 / 5

I was in communication with the owners & they knew what time we were arriving. The reception desk should be open from 9am to 5pm but when we arrived, in the rain, it was locked. 2 out of 3 mobile numbers displayed did not work and when I got through to someone she did not speak English. We waited 30 mins before someone arrived who told me that she did not have any bookings. She then found the paperwork on her desk and then told me that we hadn't paid! I then showed her the payment confirmation and my bank statement and then she told me that I needed to pay a cleaning fee, tax and a holding deposit of £200. There was no apology of the misunderstanding and when we were taken to our room it had a single, double and a double sofa bed but it had been advertised as a single, double and bunk beds. There was no kettle, toaster or hairdryer, which turned up later that day while we were out. The owners let themselves into the apartment on at least 3 occasions that we know of, when we were not there. The owner was rude and considering we were a family group of 4 women ranging from 23 to 89 years old, there was no friendliness at check in, or at checkout. We were unable to leave our bags in reception on our last day, as we had a late flight, and had to pay out more money to leave the cases in the room for the day. We noted that other Italian guests had a seamless book in experience. Also there was no wheelchair friendly access into the reception area and the lift was not reliable.…I was in communication with the owners & they knew what time we were arriving. The reception desk should be open from 9am to 5pm but when we arrived, in the rain, it was locked. 2 out of 3 mobile numbers displayed did not work and when I got through to someone she did not speak English. We waited 30 mins before someone arrived who told me that she did not have any bookings. She then found the paperwork on her desk and then told me that we hadn't paid! I then showed her the payment confirmation and my bank statement and then she told me that I needed to pay a cleaning fee, tax and a holding deposit of £200. There was no apology of the misunderstanding and when we were taken to our room it had a single, double and a double sofa bed but it had been advertised as a single, double and bunk beds. There was no kettle, toaster or hairdryer, which turned up later that day while we were out. The owners let themselves into the apartment on at least 3 occasions that we know of, when we were not there. The owner was rude and considering we were a family group of 4 women ranging from 23 to 89 years old, there was no friendliness at check in, or at checkout. We were unable to leave our bags in reception on our last day, as we had a late flight, and had to pay out more money to leave the cases in the room for the day. We noted that other Italian guests had a seamless book in experience. Also there was no wheelchair friendly access into the reception area and the lift was not reliable.

Un viaggiatore verificato ha soggiornato presso Residence Armony Misano

Pubblicata 11 mesi fa

Recensioni verificate Expedia…

5 / 5

Staff were extremely friendly and helpful. Made you feel at home. Good breakfast choice. Would definitely stay there again.…

Un viaggiatore verificato ha soggiornato presso Hotel Luciana

Pubblicata un anno fa

Hotel semplice ed onesto…

4 / 5

La struttura ha un buon rapporto qualità prezzo. Buona varietà del cibo a pranzo e cena (eravamo con formula "pensione completa"). Non c'era l'aria condizionata ma la nostra camera aveva comunque il ventilatore al soffitto. Di fronte all'hotel c'è la ferrovia adriatica (senza pannelli anti rumore). Buona ed economica la convenzione per il servizio spiaggia (5 minuti a piedi)…

Un viaggiatore verificato ha soggiornato presso Hotel Stefania

Pubblicata un mese fa

ottimo…

5 / 5

tutto ok. camera pulita e confortevole, colazione abbondante, a due passi dalla spiaggia.…

Un viaggiatore verificato ha soggiornato presso Hotel Silvia Misano Adriatico

Pubblicata 11 mesi fa

Recensioni verificate Expedia…

4 / 5

Really nice location and staff vey firendly and helpful. Good location to walk as central misano and 20 min walk to misano circuit. Only negative was bed and pillows was too hard and one side 'squeaked' badly everytime you turned over. I did have to ask for extra blanket as centrally controlled aircon made the room cold overnight.…

Un viaggiatore verificato ha soggiornato presso Hotel Muccioli

Pubblicata un anno fa

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Cerca hotel economici a 2 stelle a Misano Adriatico

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Hotel 2 stelle a Misano Adriatico

Esplora hotel simili a 3 stelle

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