Camera Deluxe, 1 letto king | Biancheria da letto di alta qualità, minibar, una cassaforte in camera
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Recensioni per Villaggio Hotel Abu Dhabi

4 out of 5
Villaggio Hotel Abu Dhabi
Al Salam Street Al Nahyan Camp Area, Abu Dhabi

Recensioni

6,4
Valutazione di 10 - Eccellente. 7 su 28 recensioni" "
Valutazione di 8 - Buono. 8 su 28 recensioni" "
Valutazione di 6 - Soddisfacente. 3 su 28 recensioni" "
Valutazione di 4 - Scarso. 3 su 28 recensioni" "
Valutazione di 2 - Terribile. 7 su 28 recensioni" "

7,2/10

Pulizia

6,8/10

Personale e servizio

7,8/10

Servizi

6,4/10

Condizioni e dotazioni della struttura

7,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Giampaolo

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Camera rumorosa. Personale gentilissimo
Soggiorno di 1 notte a gennaio 2023
Risposta di Hotel Manager, il giorno 22 feb 2023
Warm greetings from Villaggio Hotels and Resorts!It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Villaggio Hotels and Resorts.Kind regards,Hotel Manager

10/10 Eccellente

Adama

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent
Soggiorno di 3 notti a marzo 2024
Risposta di Room Division Manager, il giorno 15 mar 2024
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,

4/10 Scarso

Elie

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 7 feb 2024
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,

10/10 Eccellente

Leif

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice stay
Nice stay - big rooms - we stayed only one night, so we don't have so much experience.
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 28 gen 2024
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,

8/10 Buono

cheol young

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 9 gen 2024
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,

6/10 Soddisfacente

Sunil, Cambridge

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a novembre 2023
Risposta di Hotel Manager, il giorno 11 dic 2023
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,

8/10 Buono

Wenche

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
De ansatte var veldig hyggelig og det var et kjempeflott hotellområde. Greit og stort rom. Vi fikk et rom hvor skyvedør ledet til et uterom i ei sjakt som var mange meter høy, altså ingen utsikt, bare litt blå himmel langt der oppe.
Soggiorno di 7 notti a novembre 2023
Risposta di Hotel Manager, il giorno 29 nov 2023
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,

10/10 Eccellente

Neven

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 28 nov 2023
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,

6/10 Soddisfacente

Kiyoung

Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 22 ott 2023
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,

10/10 Eccellente

hagen

nice
Soggiorno di 5 notti a giugno 2023
Risposta di Hotel Manager, il giorno 15 giu 2023
Warm greetings from Villaggio Hotels and Resorts. On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio Hotel - Abu DhabiKind regards,

2/10 Terribile

Ahmad altaib, Seattle

Soggiorno di 4 notti a febbraio 2023
Risposta di Hotel Manager, il giorno 30 mar 2023
Warm greetings from Villaggio Hotels and Resorts.It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Villaggio Hotels and Resorts.Kind regards,Hotel Manager

10/10 Eccellente

Pascal

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Que l'on pouvait dîner tard, les boissons chaudes, les activités dans l'hôtel.
Soggiorno di 5 notti a febbraio 2023
Risposta di Hotel Manager, il giorno 22 feb 2023
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Hotel Manager

2/10 Terribile

Crystal Lynne

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di Hotel Manager, il giorno 15 giu 2023
Warm greetings from Villaggio Hotels and Resorts. It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Villaggio Hotel - Abu Dhabi

10/10 Eccellente

AJESHWAR

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good and clean property. Dining options were fantastic.
Soggiorno di 1 notte a ottobre 2022
Risposta di Hotel Manager, il giorno 22 feb 2023
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Hotel Manager

8/10 Buono

Karen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2022
Risposta di Hotel Manager, il giorno 22 feb 2023
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Hotel Manager

8/10 Buono

Wasim

Soggiorno di 2 notti a gennaio 2022
Risposta di Hotel Manager, il giorno 22 feb 2023
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Hotel Manager

2/10 Terribile

JUNHO

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Strongly recommend for horrible experience
It's the worst hotel ever to be honest. I can not believe that it is 4-star hotel. The photos showing hotel looked very neat and clean but worse than military camp. [Light] The hotel staff upgraded the room, but it was semi-basement. That's why it's not sunny. [Smell] When I opened the door, it smelled weird mixed with mold and smoking. It was non-smoking room. I asked them to change room, but they said there are no empty rooms. I couldn't sleep until early in the morning because of the smell. Even I tried to sleep in my car. [Service] I put up a sign asking not to clean the room, but the staff cleaned it and didn't provide towels and mat. So I asked the front desk to give me two towels, but I only received one. [Shower room] The water in the shower room is not warm. [Insect] There is a fly flying around in the room. [Massage] The massage at the massage shop in the hotel was a bit clumsy. And soon she asks me if I'll get a happy(?) massage. [Check Out] So I requested 2days earlier check-out. And it took about 40min. to proceed it at the front desk
Soggiorno di 5 notti a ottobre 2021
Risposta di Hotel Manager, il giorno 22 feb 2023
Warm greetings from Villaggio Hotels and Resorts!It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Villaggio Hotels and Resorts.Kind regards,Hotel Manager

2/10 Terribile

Jafar

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2021
Risposta di Hotel Manager, il giorno 22 feb 2023
Warm greetings from Villaggio Hotels and Resorts!It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Villaggio Hotels and Resorts.Kind regards,Hotel Manager

8/10 Buono

Roxanne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect stay
nice and perfect for family
Soggiorno di 1 notte ad aprile 2021
Risposta di Hotel Manager, il giorno 22 feb 2023
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Hotel Manager

2/10 Terribile

Viaggiatore verificato

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I had high expectations when I booked the room at Villagio for their Royal Suite. We were celebrating my friend's birthday but the hotel rejected our request to set up the room with even a balloon while booking. The room had a weird smell to it, the curtains were dirty, the pool was not cleaned for sure as there were some fragments, and the overall vibe wasn't perfect. The staff at the counter doing check-in greeted me with "Yes?" instead of a "Welcome to Villagio" or anything welcoming. While checkout, I got the security deposit back and kept waiting as the staff did not tell me the checkout has been complete. 2 minutes later I ask if it is over, and he says yes. No thank you, no greeting, Nothing. It was a very upsetting stay to be very honest. A birthday celebration went wrong and so not worth it. Instagram: @imelpinto
Soggiorno di 1 notte a marzo 2021
Risposta di Hotel Manager, il giorno 22 feb 2023
Warm greetings from Villaggio Hotels and Resorts!It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Villaggio Hotels and Resorts.Kind regards,Hotel Manager

8/10 Buono

Christian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Big space
It was a good stay, the room we had is soo big and clean too..
Soggiorno di 1 notte a febbraio 2021
Risposta di Hotel Manager, il giorno 22 feb 2023
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Hotel Manager

2/10 Terribile

Laurence

Soggiorno di 2 notti a dicembre 2020
Risposta di Hotel Manager, il giorno 22 feb 2023
Warm greetings from Villaggio Hotels and Resorts!It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Villaggio Hotels and Resorts.Kind regards,Hotel Manager

6/10 Soddisfacente

MUTHANA

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Lak of hospitality
Soggiorno di 1 notte a giugno 2020
Risposta di Hotel Manager, il giorno 22 feb 2023
Warm greetings from Villaggio Hotels and Resorts!It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Villaggio Hotels and Resorts.Kind regards,Hotel Manager

4/10 Scarso

RAFAEL

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 4 notti a gennaio 2020
Risposta di Hotel Manager, il giorno 22 feb 2023
Warm greetings from Villaggio Hotels and Resorts!It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Villaggio Hotels and Resorts.Kind regards,Hotel Manager

8/10 Buono

Rabi

Viaggio di lavoro
Non mi è piaciuto: Pulizia
Soggiorno di 2 notti a gennaio 2020
Risposta di Hotel Manager, il giorno 22 feb 2023
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Hotel Manager

2/10 Terribile

Adil

Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a dicembre 2019
Risposta di Hotel Manager, il giorno 22 feb 2023
Warm greetings from Villaggio Hotels and Resorts!It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Villaggio Hotels and Resorts.Kind regards,Hotel Manager