Hotel vicino a Adam Stephen House - Martinsburg

“I prepaid for the room through Expedia, but I was charged an additional $80 at check-in without a clear explanation. Before my stay, I also contacted the property through Expedia to confirm whether small pets were allowed, but I never received a response. When I arrived with my kitten, the front desk did not inform me that there would be an additional $55 pet fee. The charge was simply added without any prior notice or explanation. Overall, the billing process was extremely confusing and...

“Sorry but did not like the aestetics of the pool table's predominant presence in the lobbies of both Tru I stayed atl”

“Loved everything about my stay great location room clean staff helpful !!”

“I was charged multiple times on my credit card would not do anything to resolve it.”

“It's an excellent place! Would definitely stay again!”

“This was our first stay at this location and it was fabulous! From the front desk staff greeting us with smiles and complimentary water, to the nice fresh clean room, we felt comfortable immediately. We stayed 2 nights and unfortunately we didn’t get to try the pool but it looked really nice! Breakfast was hot and fresh and had a lot of choices. We thoroughly enjoyed our stay and will definitely be back!”

“Ok”

“The room was OK. I thought the bed was uncomfortable breakfast. OK nothing special and parking was good.”

“Excellent air conditioning, good parking, friendly staff”

“No hot water! Room smelled musty/moldy, husband says I coughed all night in my sleep. Bed was hard as a rock & stained. Cheap stay but never again…”

“Room was grewt spacious and clean. Bed little hard but other than was good”

“The room was dirty and had bugs. hallways smelled like dog urine and dirty laundry.”

“Good location near interstate.”

“Clean and spacious. Staff was nice and helpful. Convenient for finding food.”

“Pool closed for a day and a half for Maintenance , there was an ants in the room and we have to move to a different room in the second floor, The hall property is old , I think this hotel should be cheaper than other places , No more cold water available after 10:00 pm. The breakfast was normal, The staff is great and helpful.”

“No pool access, bbq had no gas , broken furniture, light switches in bedrooms did not work, 5 calls to host went unanswered, will request a full refund!!!”

“Los empleados muy amables”