Interni

Recensioni per Capital Hotel & Spa

5 out of 5
Capital Hotel & Spa
22 Mazzoria Haile G/Silassie ave., Addis Ababa

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 90 su 211 recensioni" "
Valutazione di 8 - Buono. 87 su 211 recensioni" "
Valutazione di 6 - Soddisfacente. 23 su 211 recensioni" "
Valutazione di 4 - Scarso. 9 su 211 recensioni" "
Valutazione di 2 - Terribile. 2 su 211 recensioni" "

8,8/10

Pulizia

8,8/10

Personale e servizio

8,8/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

8/10 Buono

salvatore, Como

Mi è piaciuto: Pulizia e comfort della camera
utilizzo camera anticipato costo eccessivo per il resto bene
Risposta di Management team , il giorno 8 apr 2017
Dear Salvatore, We are truly grateful to read your review, and want to assure you that each comment is reviewed with the concerned teams and adjusted in every possible way.

6/10 Soddisfacente

antonio , roma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bello, personale gentile
L'albergo é molto bello. è nuovo . Il personale poi é estremamente disponibile e cordiale. La colazione é ricca e di ottima qualità. L'unica pecca, secondo me é il prezzo. Se si considera il paese in cui si trova, il prezzoé estremamente caro. Inoltre, un albergo che si chiama "resort and spa", ma ancora non possiede una spa.....insomma.La palestra invece è veramente fantastica!!!

10/10 Eccellente

Sergut

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful staff and restaurants
Soggiorno di 1 notte a gennaio 2024
Risposta di Hareg, il giorno 13 mar 2024
Dear SirgutThank you very much for your recent stay at capital hotel and spa Addis Ababa and taking your precious time to give us such an excellent rating & sharing your experience. We appreciate you pointing out the wonderful staff and restaurant of our hotel. It is always a pleasure to have you as our guest and we look forward to welcoming you back to capital hotel and spa again. Sincerely

10/10 Eccellente

fransicus

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient, safe,
Soggiorno di 4 notti a febbraio 2024
Risposta di Hareg, il giorno 13 mar 2024
Dear FransicusThank you very much for your recent stay at capital hotel and spa Addis Ababa and taking your precious time to leave us such a good rating and sharing your experience. We are happy to read that our hotel is convenient & safe. We hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

10/10 Eccellente

Celia

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Having a cultural restaurant in the basement is the best thing about the Capital Hotel & Spa. The music and dancing were mesmerizing. We had such a great time and the food was delicious! It's also wonderful to be able to work out in the enormous gym and get your hair done in the beauty salon. Such a great place to spend a weekend! Keep it up
Soggiorno di 3 notti a febbraio 2024
Risposta di Hareg, il giorno 13 mar 2024
Dear CeliaThank you very much for your recent stay at capital hotel and spa Addis Ababa and taking your precious time to give us such an excellent rating & sharing your experience. We appreciate you pointing out, the music & dancing , the delicious food you had , the cultural restaurant , enormous gym & the beauty salon of our hotel. It is always a pleasure to have you as our guest and we look forward to welcoming you back to capital hotel and spa again. Sincerely

8/10 Buono

Heather

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was good
Soggiorno di 14 notti a gennaio 2024
Risposta di Hareg, il giorno 6 feb 2024
Dear HeatherMany thanks indeed for your recent visit here at Capital hotel and spa Addis Ababa and taking your precious time to leave us such a wonderful rating and sharing your experience. We are so thrilled to read that all of our services & facilities were to your expectation. And we hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

4/10 Scarso

Yusuf

Viaggio di lavoro
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia e personale e servizio
Good location to get around I got up with a cockroach in my bed. Huge turn off.
Soggiorno di 1 notte a gennaio 2024
Risposta di Hareg, il giorno 19 gen 2024
Dear YusufThank you very much for your recent stay at capital hotel and spa Addis Ababa and taking your precious time for sharing your experience. We regret to learn that you had such an experience. Your feedback is extremely valuable to us as we strive to improve with each and every stay. Please accept our sincere apology for the unpleasant experience during your stay. Providing the highest level of hospitality with a memorable moment is our number one priority and we sincerely apologize for falling short of meeting your expectation during your stay.Please be informed that the issue you mentioned is being communicated to the respective department and we are working to avoid such things from happening again. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Best Regards

8/10 Buono

Moses, kansas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
very noisy, limited dining options
Risposta di Hareg, il giorno 21 dic 2023
Dear MosesThank you very much for your recent stay at capital hotel and spa Addis Ababa and taking your precious time for sharing your experience. We are sorry that you were unhappy with some of our services. We will work hard to fix the issues you experienced. Thanks for letting us know. And we hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

6/10 Soddisfacente

Rebecca

Mi è piaciuto: Personale e servizio
Soggiorno di 4 notti a novembre 2023
Risposta di Hareg, il giorno 21 dic 2023
Thank you very much for your recent stay at capital hotel and spa Addis Ababa and taking your precious time for sharing your experience. we hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

8/10 Buono

Keith

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Friendly Staff, Addis and Sisay and the van driver provided excellent service. My massage was on of the best ever
Soggiorno di 6 notti a ottobre 2023
Risposta di Hareg, il giorno 10 nov 2023
Dear Keith, thank you very much for your recent stay at capital hotel and spa Addis Ababa and taking your precious time to leave us such a wonderful rating and sharing your experience. We are so thrilled to read that Our employees & the massage you had exceeded your expectation.And we hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

8/10 Buono

Ely

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I didn't like the daily change of the room access card code
Soggiorno di 3 notti a ottobre 2023
Risposta di Hareg, il giorno 9 ott 2023
Dear ElyThank you very much for your recent stay at capital hotel and spa Addis Ababa and taking your precious time to leave us such a wonderful rating and sharing your experience. We will take action on the area you have mentioned. We are sorry for the inconvenience. We look forward to serving you again soon.Best regards,

6/10 Soddisfacente

Alfa

Mi è piaciuto: Pulizia
Soggiorno di 5 notti a ottobre 2023
Risposta di Hareg, il giorno 9 ott 2023
Dear AlfaThank you very much for taking the time to share your experience here on Expedia. It is always a pleasure to have you as our guest and we look forward to welcoming you back again to our hotel! Sincerely,

10/10 Eccellente

Abraham

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good!
Soggiorno di 14 notti a luglio 2023
Risposta di Hareg, il giorno 26 lug 2023
Dear AbrahamThank you for taking the time to review your stay with us and for the good rating that you gave. And we hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

10/10 Eccellente

Olga

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel was excellent.
Soggiorno di 1 notte a maggio 2023
Risposta di Hareg, il giorno 30 giu 2023
Dear Valued Guest, Thank you very much for your recent stay at capital hotel and spa Addis Ababa and taking your precious time to leave us such a wonderful rating and sharing your experience. We hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

2/10 Terribile

Abdelmoniem

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A good 3 star hotels
Definitely not a 5 star hotel nor a 4 star hotel . Just an average 3 star hotel. Very run down. Needs total revamp. Free shuttle from and to the airport is a plus.
Soggiorno di 4 notti a gennaio 2023
Risposta di Hareg, il giorno 12 apr 2023
Dear AbdelmoniemThank you for staying with us and sharing your feedback. We are sorry to hear that you were unsatisfied with our service. Our team works hard to make sure ourguests are comfortable and receiving our best service .Please be informed that the issue you mentioned is being communicated to the respective department and we are working to avoid such things from happening again. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Best Regards

8/10 Buono

Raymond

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
First Class Staff
When we arrived Addishiwut Meieje was extremely helpful, although we were disappointed with the condition of the room she assisted us and moved us to a more appropriate room. Fitsum Tesfaye went the extra mile to escort us to our room and made sure that we were satisfied. During our stay Fitsum and Addishiwut checked on us every day, ensured that everything functioned and that we were comfortable. Gaddisse, and Bezawit made sure that our dining experience was top notch. The entire staff helped me celebrate my birthday it was amazing. The bartender Bethlehem on the 9th floor made our experience top notch and Habtamu helped me celebrate and made the best drinks. Overall the staff made our experience First class! The Capitol Hotel and Spa staff carry this location.
Soggiorno di 11 notti a gennaio 2023

10/10 Eccellente

Hagos

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a gennaio 2023

4/10 Scarso

Hamza

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a dicembre 2022
Risposta di Hareg, il giorno 3 gen 2023
Dear HamzaThank you for your recent stay at capital hotel and spa Addis Ababa. We appreciate you sharing your experience so that we can improve moving forward. We are looking forward to welcoming you back again and we hope your next stay at Capital Hotel and Spa will be a pleasant journey. Best regards,

10/10 Eccellente

Zeritu

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Staffs were pleasant specially the girl form the front desk name Adishiwot , food was delicious. Thank you for the great hospitality.
Risposta di Hareg, il giorno 2 gen 2023
Dear Zeritu,Let us thank you for choosing Capital Hotel and Spa for your stay and we are glad we were able to meet and exeed your expectations. We are proud to know that you enjoyed our professional staff and tasty food. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.With Best Regards,

10/10 Eccellente

Femke

Soggiorno di 1 notte a novembre 2022
Risposta di Hareg, il giorno 2 dic 2022
Dear Valued GUestThank you very much for your recent stay at capital hotel and spa Addis Ababa and taking your precious time to leave us such a wonderful rating .We hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

8/10 Buono

Redeat

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The checkin was smooth, my booking was a day later than I needed but they booked me a room as a walk-in for a resonance price. Only issue was they didn’t take Amex or Mastercard so had to pay cash. They take dollar based on the day’s exchange rate. The staff was friendly and accommodating but can be slow for room service or at the restaurant.
Soggiorno di 3 notti a novembre 2022
Risposta di Hareg, il giorno 2 dic 2022
Dear Redeat,Thank you very much for rating your stay at Capital Hotel and Spa. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are pleased to note that you enjoyed the comforts of our hotel including our staff. We will take action on the area you have mentioned. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Kind Regards,

10/10 Eccellente

Poorva

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good hotel at reasonable price
Great hotel to stay. nice welcoming staff, good food, well equipt Gym I wish to thank Ms. Mati Megrsa and Ms. Gaddise for their high level of professionalism. Thanks
Soggiorno di 3 notti ad agosto 2022
Risposta di Hareg, il giorno 22 ago 2022
Dear PoorvaMany thanks indeed for the compliments shared on your recent visit here at Capital hotel and spa Addis Ababa. We are so thrilled to read that our employees, services & facilities of our hotel were to your expectation. And we hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

8/10 Buono

Usha Barwale

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
The door keys did not work so everytime had to ask someone to help open the door with master key. This was super inconvenient and I stayed at the hotel 5 days and it was still not fixed. Staff who helped were super friendly
Soggiorno di 4 notti a luglio 2022
Risposta di Hareg, il giorno 18 lug 2022
Dear Usha Barwale Thank you for staying with us and taking the time to give us feedback. We would like to apologize for your recent experience and sorry to hear you were less than satisfied with our door key problem. We pride ourselves on our services and the high quality standards we maintain, and would like to make things right. We are happy to hear that our staff were super friendly to you. Looking forward to welcoming you again . Hospitality regards,

10/10 Eccellente

Yordanos

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything is great the people are very nice and helpful
Soggiorno di 1 notte a maggio 2022
Risposta di Hareg, il giorno 16 giu 2022
Dear Yordanos, Thank you very much for your recent stay at capital hotel and spa Addis Ababa and taking your precious time to leave us such a wonderful rating and sharing your experience. We are so thrilled to read that our employees, services & facilities of our hotel were to your expectation. And we hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

10/10 Eccellente

kassahun

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very professional staffs.
Soggiorno di 1 notte a maggio 2022
Risposta di Hareg, il giorno 10 giu 2022
Dear Kassahun Thank you for taking the time to write such a wonderful rating of our hotel . It is always pleasing to hear that our guests are highly satisfied with their overall experience. Thank you and hope to have the opportunity to welcome you again in the future. Best Regards,

2/10 Terribile

Worku

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very bad
Soggiorno di 1 notte a maggio 2022
Risposta di Hareg, il giorno 16 mag 2022
Dear Worku Thank you for staying at capital hotel and spa Addis ababa and taking the time to give us a feedback. We would like to apologize for your experience and sorry to hear you were less than satisfied with our services. We would appreciate if you could tell us specific area of our services that you were dissatisfied in. We pride ourselves on our service and the high quality standards we maintain, and would like to make things right. Looking forward to welcoming you again. Hospitality regards,

10/10 Eccellente

christopher

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent Stay
A very positive experience with every element of the hotel and the Spa was outstanding.
Soggiorno di 6 notti ad aprile 2022
Risposta di Hareg, il giorno 6 mag 2022
Dear Valued Guest, Thank you very much for your recent stay at capital hotel and spa Addis Ababa and taking your precious time to leave us such a wonderful rating and sharing your experience. We hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

10/10 Eccellente

Abraham

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very professional, excellent service from the airport to the hotel. Clean rooms and very friendly stuff. Always polite and will go extra to help the customers. I’m very happy with the service and wish them to continue their excellent job. I’ll return in September definitely.
Soggiorno di 8 notti ad aprile 2022
Risposta di Hareg, il giorno 6 mag 2022
Dear Abraham, Many thanks indeed for the compliments shared on your recent visit here at Capital hotel and spa Addis Ababa. We are so thrilled to read that our employees, services & facilities of our hotel were to your expectation. And we hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

10/10 Eccellente

Andualem

Soggiorno di 1 notte ad aprile 2022
Risposta di Hareg, il giorno 6 mag 2022
Dear Valued Guest, Thank you very much for your recent stay at capital hotel and spa Addis Ababa and taking your precious time to leave us such a wonderful rating . We hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

8/10 Buono

Mahdi

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I have an enjoyable stay at the Addis Ababa Capital Hotel and Spa. From the quick checkin experience to the spacious and cozy room. Room service was prompt and responsive. Breakfast spread of local and continental dishes caters well to all guests. Unfortunately I was able to use the Gym, swimming pool and other hotel facilities as I was busy catching up with old friends but definitely will check it out next time I stay at the hotel. Front desk staff were very accommodating to my special requests and IT services which I was really grateful of as they went far and beyond to get my printouts. Definitely recommend this hotel for anyone seeking a great location in Addis and lovely hotel with great facilities.
Soggiorno di 1 notte a gennaio 2022
Risposta di Hareg, il giorno 26 gen 2022
Dear Mahdi Thank you for staying with us and taking the time to write such a detailed review of our hotel and we are delighted to hear that you have enjoyed your stay with us. It is always pleasing to hear that our guests are highly satisfied with their overall experience. Best Regards,

8/10 Buono

Abraham

Mi è piaciuto: Pulizia, personale e servizio, servizi
Very convenience for everything
Soggiorno di 6 notti a gennaio 2022
Risposta di Hareg, il giorno 14 gen 2022
Dear Abraham, Thank you very much for your recent stay at capital hotel and spa Addis Ababa and taking your precious time to leave us such a good rating and sharing your experience. Thank you and hope to have the opportunity to welcome you again in the future. Hospitality regards,

10/10 Eccellente

Girma

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good customer service and very clean facility
Soggiorno di 3 notti a dicembre 2021
Risposta di Hareg, il giorno 8 gen 2022
Dear Valued Guest, Thank you very much for your recent stay at capital hotel and spa Addis Ababa and taking your precious time to leave us such a wonderful rating and sharing your experience We are so thrilled to read that the service and facilities of our hotel was to your expectation. We hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

10/10 Eccellente

MULUGETA

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is very nice, clean and safe . The staff is very friendly and great hospitality
Soggiorno di 3 notti a novembre 2021
Risposta di Hareg, il giorno 19 nov 2021
Dear Mulugeta Dear Valued Guest, Thank you very much for your recent stay at capital hotel and spa Addis Ababa and taking your precious time to leave us such a wonderful rating and sharing your experience. We are so thrilled to read that the staff, the service and the facilities of our hotel was to your expectation. We hope that you are enjoying the rest of your stay with us. Best Regards,

10/10 Eccellente

ELIAS

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was amazing, no complaints whatsoever. Staffs are very attentive to all of your needs. You will not have anything to worry about at the Capital Hotel & SPA. Service is excellent all amenities are clean staffs are outstanding and food taste amazing. I highly recommend the Capital Hotel & SPA. Staffs went above and beyond, everything was spotless, not Crowded. Absolute heaven! Can’t wait to go back.
Soggiorno di 14 notti a settembre 2021
Risposta di Hareg, il giorno 12 ott 2021
Dear Elias Thank you so much for taking the time to write such a detailed review of our hotel and we are delighted to hear that you have enjoyed your stay with us. It is always pleasing to hear that our guests are highly satisfied with their overall experience. We hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards, Best Regards,

8/10 Buono

Femke

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Convenient hotel
Just fine as always
Soggiorno di 1 notte a settembre 2021
Risposta di Hareg, il giorno 21 set 2021
Dear Valued Guest, Thank you very much for your recent stay at capital hotel and spa Addis Ababa and taking your precious time to leave us such a wonderful rating and sharing your experience. We hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

10/10 Eccellente

Guy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel bien situé et très bien
Très bon séjour, un de mes meilleurs séjours à Addis. Seul petit point négatif : le airport shuttle que nous avions demandé est arrivé avec 45 minutes de retard, alors que le trajet ne prend que 15 minutes !
Soggiorno di 6 notti ad agosto 2021
Risposta di Hareg, il giorno 2 set 2021
Dear Guy, Thank you very much for your recent stay at capital hotel and spa Addis Ababa and taking your precious time to leave us such a wonderful rating and sharing your experience. We are so thrilled to read that the service and facilities of our hotel was to your expectation. We are sorry to hear that the airport shuttle was a little bit late .We will take action on the area you have mentioned. We are always striving to exceed customer’s expectation and make sure that every guest experiences in our hotel are seamless. We’re looking forward to welcoming you back soon. Best Regards,

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good stuff
Soggiorno di 1 notte a luglio 2021
Risposta di Hareg, il giorno 31 lug 2021
Dear Valued Guest, Thank you very much for your recent stay at capital hotel and spa Addis Ababa and taking your precious time to leave us such a wonderful rating and sharing your experience. We hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The hotel staffs were extremely accommodating and allowed me to check in early. The rooms were clean, very comfortable., The staff went over and beyond to help make my stay enjoyable. The gym, spa, and pool are the best in the city. I used it every day. The location is in the center of everything within a 2-mile radius of this hotel. I highly recommend this hotel to anyone visiting Addis Ababa.
Soggiorno di 11 notti a maggio 2021
Risposta di Hareg, il giorno 9 giu 2021
Dear Valued Guest Many thanks indeed for the excellent compliments shared on your recent visit here at Capital hotel and spa Addis Ababa. We are so thrilled to read that the service and facilities of our hotel was to your expectation. We hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The food
Soggiorno di 2 notti a maggio 2021
Risposta di Hareg, il giorno 27 mag 2021
Dear Valued Guest Many thanks indeed for the excellent rating shared on your recent visit here at Capital hotel and spa Addis Ababa. We hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

8/10 Buono

Viaggiatore verificato

Soggiorno di 1 notte a maggio 2021
Risposta di Hareg, il giorno 27 mag 2021
Dear Valued Guest Many thanks indeed for the excellent rating shared on your recent visit here at Capital hotel and spa Addis Ababa. We hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Generally, it is good hotel.
Soggiorno di 1 notte a maggio 2021
Risposta di Hareg, il giorno 15 mag 2021
Dear valued guest Many thanks indeed for the excellent rating shared on your recent visit here at Capital hotel and spa Addis Ababa. We are so thrilled to read that the service and facilities of our hotel was to your expectation. We hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 6 notti a marzo 2021
Risposta di Hareg, il giorno 6 mag 2021
Dear Valued Guest Many thanks indeed for the excellent rating shared on your recent visit here at Capital hotel and spa Addis Ababa. We hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Centrally located and convenient. Safe area to walk and most basics are in the vicinity.
Soggiorno di 2 notti a marzo 2021
Risposta di Hareg, il giorno 12 mar 2021
Dear Valued Guest Many thanks indeed for the excellent compliments shared on your recent visit here at Capital hotel and spa Addis Ababa. We are so thrilled to read that the service and facilities of our hotel was to your expectation. We hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

10/10 Eccellente

M

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good business hotel
Feels always like home.
Soggiorno di 1 notte a marzo 2021
Risposta di Hareg, il giorno 9 mar 2021
Dear Valued Guest Many thanks indeed for the excellent compliments shared on your recent visit here at Capital hotel and spa Addis Ababa. We are so thrilled to read that the service and facilities of our hotel was to your expectation. We hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The sauna and massage is fine and the swiming pool has no place for changing
Soggiorno di 1 notte a febbraio 2021
Risposta di Hareg, il giorno 16 feb 2021
Dear Valued Guest Thank you for your feedback shared on your recent visit here at Capital hotel and spa Addis Ababa. Please be informed that the point you mentioned is communicated to the respective department and we are working on it. Looking forward to welcome you back at capital hotel and spa again in the near future. Best Regards,

10/10 Eccellente

B, VA

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was at a professional level. I like it.
Soggiorno di 2 notti a ottobre 2020
Risposta di Hareg, il giorno 14 ott 2020
Dear Valued Guest Many thanks indeed for the excellent compliments shared on your recent visit here at Capital hotel and spa Addis Ababa. We are so thrilled to read that the service and facilities of our hotel was to your expectation. We hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

10/10 Eccellente

EliasNuru, San Francisco

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Reception staff is amazing. I had fabulous service with each and everyone of them throughout my stay (special shout-out to one of the receptionist- Addis)
Soggiorno di 1 notte a marzo 2020
Risposta di Hareg, il giorno 14 ott 2020
Many thanks indeed for the excellent rating shared on your recent visit here at Capital hotel and spa Addis Ababa and thank you for your appreciation for one of our staff Ms. Addis. We hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

8/10 Buono

Clever, Harare

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
An aspiring international standard in the heart of Addis Ababa with adequate facilities and staff who try their best. The potential is great if the standard is maintained and further developed. Left the hotel well rested and refreshed.
Soggiorno di 3 notti a febbraio 2020
Risposta di Hareg, il giorno 14 ott 2020
Dear Valued guest Many thanks indeed for the excellent compliments shared on your recent visit here at Capital hotel and spa Addis Ababa. We are so thrilled to read that the service and facilities of our Hotel was to your expectation and our team made your stay memorable. We hope that we will have the pleasure of welcoming you back again to our hotel whenever your travel brings you back again to Addis Ababa. Best Regards,

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Horrible service, specially room service, wrong order and not helpful
Soggiorno di 4 notti a dicembre 2019
Risposta di Nardos Sahlemariam, il giorno 10 gen 2020
Dear Valued guest, Thank you for taking time to review our property. we would like to apologize for the inconvenience occurred on the service and promise to fix and take corrective action. we hope you will give us another chance to serve you with a better experience.

6/10 Soddisfacente

Naomi, Toronto

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice pool; good airport shuttle. But tried 3 different rooms to find a quiet one. Staff should have known where quiet rooms were not putting me in one facing loud road and another beside loud music event.
Soggiorno di 1 notte a dicembre 2019
Risposta di Hareg, il giorno 10 dic 2019
Dear Naomi Thank you for your feed back and staying with us. We are glad that you liked our pool and airport shuttle service. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Looking forward to welcome you back at our hotel again in the near future. Best Regards,