Vacanze Albany

Average hotel but few things: the lights in the room required to be lit singularly everywhere to get some light, very strange to not get them on in the evening after the entrance. Few extra steps required to access the floor of our room after the elevator, not tragic but strange and annoying when carrying heavy luggage. Recommended to use always the privacy card on the door to avoid the cleaning personnel entering your room at 9:00am, even the day of check out. No water bottle available in the room, to be purchased separately at the vending machine on the last floor. For such category of hotel at least 2 free water bottle on the arrival in the room is expected.

Camera e lobby

The hotel is great, perfect location and surprisingly quiet. The room is beautiful and big. Cleaning could be improved, though. I found some hair in the shower. It was still there after I asked for additional cleaning. My main concern is about the hotel staff. It might be that it was a bad day, but they didn’t feel much friendly. It felt like they just wanted to handle the check-in quickly and not caring much about customers. When asking for room cleaning after I found hair in the shower, they said it was not guaranteed as it was late, i.e. after 1 pm. Same when asking questions. Smiling a bit more would also be appreciated. After all, it’s an expensive hotel. Friendly staff would be the minimum to ask for.