8/10 Buono
Ivana
21 ott 2025
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The property was brand new when I visited - with trendy interiors, lovely rooms and near the sea. However, it felt like the hotel was running itself, I've never seen anything like that. The breakfast was packed withstaff wondering around not knowing what they were doing, we would schedule a fitness class and the instructors wouldn't show up, no one had a clue if yoga should be booked or not...it's just a never ending list. We were even lied that the instructor was ill (after no one bothered informing us that the class is not happening) and although we were promised they would schedule a class for the next day and call us, that never happened. The conciarge was lovely and tried helping but she can't run the whole hotel in addition to her regular job. Pools were lively but the number of sunbeds and sun umbrellas were way too low for the number of guests (all the sunbeds would be taken before 10am), I even saw people getting into a physical flight about them - staff didn't react even then, although I asked them to intervene. All in all, a lovely property but completely mismanaged which would probably prevent me from coming back as I don't need all this stress on holiday.
Ivana
Soggiorno di 7 notti ad agosto 2025
