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Recensioni per Lomond Park Hotel

2.5 out of 5
Lomond Park Hotel
Balloch Road, Alexandria, Scotland

Recensioni

5,6
Valutazione di 10 - Eccellente. 30 su 247 recensioni" "
Valutazione di 8 - Buono. 59 su 247 recensioni" "
Valutazione di 6 - Soddisfacente. 48 su 247 recensioni" "
Valutazione di 4 - Scarso. 42 su 247 recensioni" "
Valutazione di 2 - Terribile. 68 su 247 recensioni" "

6,0/10

Pulizia

7,0/10

Personale e servizio

5,6/10

Servizi

5,4/10

Condizioni e dotazioni della struttura

5,4/10

Ecosostenibilità

Recensioni

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Struttura fatiscente, camera sporca, servizi igienici sporchi.
Soggiorno di 1 notte ad agosto 2019

8/10 Buono

Owen

Mi è piaciuto: Personale e servizio e servizi
Very helpful staff. This hotel is at the affordable end of the market, and that should be taken into account. Staff couldn't have been more kind and helpful. Allowed me to leave my car for a few days whilst I was away walking, which was much appreciated.
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Tom

Mi è piaciuto: Personale e servizio
Ok
Soggiorno di 2 notti a marzo 2024

2/10 Terribile

Kevin

Viaggio di coppia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
There was a nightclub under our room that was not advertised when we booked and it was on untill 3am we didn’t sleep me and my partner are both recovering alcoholics and just wanted to relax without the kids and was kept up all night with the vibration and music
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Daniel Hope

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Very good for the price
Friendly staff, comfortable and clean room. Recently upgraded bathroom, very nice. Can't expect anymore from 2 star hotel, very good price for what we got.
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Mandi, holladay

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was great

4/10 Scarso

David

Viaggio di lavoro
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Cheap
Noise throughout the night No soft close on the doors TV in room didn’t work Taps are loose so reluctant to use Stained carpet Bed was very uncomfortable and old Breakfast was continental (however the bread was stale for toasting) and basically that was your lot However it’s £42 so don’t expect a premium inn
Soggiorno di 1 notte a settembre 2023

2/10 Terribile

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
£15 room at best.
Rooms look nothing like the pictures. Toilet seat missing. Holes in walls. Damaged door. Window broken. Wifi router hanging off wall. Bed broken.
Soggiorno di 1 notte a settembre 2023

8/10 Buono

Ricky

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing just what was needed
Soggiorno di 2 notti a settembre 2023

4/10 Scarso

Roy

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Cost was too high for the type of place. Can hear every movement, floor creak, doors being slammed. The smell of people smoking lingered and there was a wasp nest somewhere nearby. Bed was uncomfortable. The only plus side to this place is the staff.
Soggiorno di 3 notti a settembre 2023

6/10 Soddisfacente

Linda

Soggiorno di 1 notte ad agosto 2023

8/10 Buono

Adrian

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Good little place.
Room was fine and people friendly Hotel itself a bit tired . Breakfast was adequate. Easy to find as well. Staff were all helpful. Had a quiet sleep as well.
Soggiorno di 1 notte ad agosto 2023

4/10 Scarso

Heidi

Soggiorno di 1 notte a luglio 2023

4/10 Scarso

Tam

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a luglio 2023

4/10 Scarso

neil

Soggiorno di 1 notte a giugno 2023

2/10 Terribile

Cornelis

Soggiorno di 1 notte a giugno 2023

8/10 Buono

neil

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
It was convenient for my excursions
Soggiorno di 1 notte a giugno 2023

10/10 Eccellente

Les

Soggiorno di 1 notte ad aprile 2023

10/10 Eccellente

David

Soggiorno di 4 notti ad agosto 2022

10/10 Eccellente

Steven

Soggiorno di 1 notte ad agosto 2022

8/10 Buono

Carol

Soggiorno di 1 notte ad agosto 2022

8/10 Buono

Andrew

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was close to shops and restaurants and the train station
Soggiorno di 2 notti ad agosto 2022

2/10 Terribile

Graeme

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
It was awful disco went on till 3pm we never git any sleep hardly. Spoke with staff as we did nit want to stay another night to go through the same ordeal and management agreed to refund .this is proving very difficult can yoy advise why
Soggiorno di 2 notti a luglio 2022

6/10 Soddisfacente

Wendy

Non mi è piaciuto: Comfort della camera
Adequate for 1 night
We were made very aware of the noise issues and we know the hotel. There was no hot water in the shower and the sink tap was a bit dodgy, no side tables beside the bed. We were fine with it all as we were familiar with the place already and it was a last minute stay for one night. The staff were fine and polite. Breakfast was self service in a dark lounge area but adequate as long as you could work the toaster and the hot water dispenser. It was fine for what we wanted but not for the customer with no sense of humour.....!
Soggiorno di 1 notte a luglio 2022

8/10 Buono

Henrik

Soggiorno di 1 notte a giugno 2022

2/10 Terribile

Antoine

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Impossible to sleep on Friday and Saturday nights, Club is right below the room, walls are vibrating with the music until 3am
Soggiorno di 1 notte a giugno 2022

4/10 Scarso

Stewart

Soggiorno di 1 notte a giugno 2022

2/10 Terribile

Artee

Soggiorno di 2 notti a giugno 2022

4/10 Scarso

Katherine

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Look elsewhere. No staff on premises when needed.
Got there and the shared bathroom was leaking, so was put into an ensuite. The bedroom was comfortable and quiet. TV didn't seem to work. No signal. When I had a shower in the morning there was only ice cold water, when I went for breakfast there was cereal but no milk, and bread but the toaster either wasn't working or not switched on... I waited ages for a member of staff who didn't seem to be on site as I was shouting hello down the staff hallway and nothing. So I got fed up waiting and left leaving a note onthe desk and doing a feedback, neither of which I have had a response to. It's a shame as it could have been a nice stay.
Soggiorno di 1 notte a marzo 2022

2/10 Terribile

Niall

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
if it was £20 pn it would be fine
dont mind a bad hotel but the price needs to be proportianat to that. this place shouldnt be charging more than £20pppn. theres only one shower between all 15 rooms, although i didnt have to wate as noone was there when i was. the photos do not look like the room i stayed in. which was old and tired but clean. bar the cold water tap which had black mold in the outlet. the materes was very old and uncumftble with springs poking in my back. but i overcabe this by using the duvey as a matteres topper and the sheet as my duvey. and truning the heating up. tbf they do warn in the booking email that its on top of a night club and the noice is bad. which it is till midnight or later not sure i used earplugs and it didnt bother me to much. pros's its warm shower is good and the locks on the door's work. and also the staff are realy frendly. overall i would say its fine but not worth the £35 pppn mostly due to the noise and matersy. would happly stay there again for £20-25 pppn
Soggiorno di 2 notti a febbraio 2022

8/10 Buono

Andrew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2021

8/10 Buono

James

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Really comfortable stay with very friendly and helpful staff
Soggiorno di 1 notte a settembre 2021

2/10 Terribile

allan

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a settembre 2021

4/10 Scarso

Caroline

Non mi è piaciuto: Pulizia e comfort della camera
Mattress needs replaced.
I wasn't expecting a huge amount. I booked a single room at the cheapest price available. It could have done with some maintenance - the carpet looked fairly new but the door kept sticking on it. The biggest let down was the mattress. It was really soft and you could feel every metal spring. Definitely needs replaced.
Soggiorno di 1 notte a settembre 2021

2/10 Terribile

Maureen

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Absolutely filthy
Soggiorno di 1 notte a settembre 2021

10/10 Eccellente

Maurice

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel
Nice hotel with friendly staff. Nice breakfast and free parking . Wasn’t told until we got there about the nightclub on site but wasn’t a problem for us although did hear other guest at breakfast complaining about the noise. Bed was comfy and the room was clean and tidy. Scorching hot water when we arrived and then the next morning no hot water at all? Very lively bar in the evening (Friday) night with karaoke . Loved the 20% off of food and drinks for residents. Overall a good experience
Soggiorno di 1 notte a settembre 2021

8/10 Buono

Calum

Mi è piaciuto: Personale e servizio
OK.
Staff were excellent. Room, bed, linen, good. Toilet fair. (Apart from the hot-water tap being screwed down and fan not working.)
Soggiorno di 1 notte ad agosto 2021

2/10 Terribile

Janet.

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dont stay makes faulty tower look like the ritz
It. Was very nosiey music blaring midnight. Shower was dangerous going from cold to boiling without any adjustment.was told breakfast was at 8am no one turned into cook breakfast had to leave without. Night Porter number at the desk was unobtainable. I don’t know why you advertise such dumps??????
Soggiorno di 1 notte a luglio 2021

2/10 Terribile

m

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Shocker.
Turned up, and a couple in front of me were checking out they were very unhappy with their stay and had lots of issues, i went to check in and was told the hotel is closed from mondays to thursdays, (i had a confirmation from hotels.com for a monday booking). The manager had reported this to hotels.com repeatedly.
Soggiorno di 1 notte a maggio 2021

2/10 Terribile

Viaggiatore verificato

We left the hotel shortly after arriving. We did not stay. Ebookers description of the hotel said there would be a hairdryer in the room and an ensuite bathroom. In reality there was no hairdryer and no ensuite. It was shared bathroom facilities. As the hotel description provided by ebookers was massively misleading, we were unable to stay in this hotel and so I am expecting a full reimbursement of what was taken out of my account
Soggiorno di 1 notte a febbraio 2020
Risposta di Cheshta, il giorno 20 feb 2020
Something like this should not have happened, We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted within our team to take necessary measures so that such issues do not repeat. Regards, Cheshta

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Comfort della camera
Very good value for money. Only paid 48 for two nights with light continental breakfast. But staff were woefully lacking in ..inititive...and direction except for the lady who served breakfast on our second morning. Sadly I did not get her name. The Hotel has recently been taken over by OYO and I hope that they invest in the building and training for staff to make this a truly wonderful place to stay again.
Soggiorno di 2 notti a febbraio 2020
Risposta di Ammy, il giorno 13 feb 2020
Hi, Thanks for rating us positively and we are sorry for the hassle faced. Your feedback always motivates us in working towards a better experience in the future. Have a good day ahead. Regards, Ammy.

8/10 Buono

Simon

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay at fabulous price
Everything was fine with my stay the lady doing breakfast was very helpful with travel info etc
Soggiorno di 1 notte a febbraio 2020
Risposta di Joey, il giorno 6 feb 2020
Charmed to see you loved our services, Simon! Have a pleasant day ahead :) Regards, Joey

8/10 Buono

Iben

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 5 notti a gennaio 2020
Risposta di Ammy, il giorno 26 gen 2020
Hi, Iben! Thanks a lot for staying with us. So glad to know you liked our services. Regards, Ammy.

2/10 Terribile

Viaggiatore verificato

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
DO NOT STAY HERE ON A FRIDAY NIGHT!!!! Bass starts at 9pm and doesn’t stop til 3am!!!! How whole room was shaking and we could hear the music through the walls! Absolute nightmare
Soggiorno di 1 notte a gennaio 2020
Risposta di Joey, il giorno 5 gen 2020
Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Joey

2/10 Terribile

Alexander

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Extremely loud nightclub downstairs
In short: the noise from the night club on ground floor will keep you awake until 3am. It is extremely loud - this is not an exaggeration. I don't like giving this place only 1 star, as the staff were lovely/helpful. But since there is not adequate warning about the noise, people need to be warned. This website does not do enough to properly warn people. Breakdown: Noise: I stayed on a Friday and Saturday (2 nights). There is a nightclub on the ground floor. It is EXTREMELY LOUD. You can feel the bass vibrating the floor and furniture. Ear plugs will not stop the bass. The timings appeared to be: 7pm-10pm bearable noise. 10pm-1am very loud/bass thumping. 1am-3am noise reduces a little, but will still prevent sleeping. After 3am, there were some drunk people outside singing "baby i got your money" repeatedly. Note: the fire alarm went off briefly twice on the Saturday night. It was quite nice to mask the sound of the music actually. Cleanliness: When I arrived, I could see that the room was a bit dusty, but overall things didn't look too bad. The carpet/furniture was old, but acceptable for the price. Later, however, someone left an abomination in the shared toilets, which went uncleaned too long in my opinion. Overall, I'd say, the hotel was alright for cleanliness otherwise. Staff: The staff were lovely - I have no problem with them. My criticism is entirely due to the lack of proper warning about the noise. This website and Expedia need to do better.
Soggiorno di 2 notti a dicembre 2019
Risposta di Joey, il giorno 30 dic 2019
Something like this should not have happened, Alexander! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Joey

8/10 Buono

david

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Great hotel for a party night etc staff are very freindly we had a fantastic time
Soggiorno di 1 notte a dicembre 2019
Risposta di Ammy, il giorno 24 dic 2019
Great to hear this, David! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Ammy.

8/10 Buono

Shaun

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a novembre 2019
Risposta di Ammy, il giorno 1 dic 2019
Hey, Shaun, Delighted by your feedback, it matters a lot to us. Hope to host you soon :) Regards, Ammy.

8/10 Buono

Brian

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Location
Adequate for the price compared to the many over priced Hotels in the area. A bit dated. Good do with a revamp. But friendly service and great location set in a lovely little town with nice restaurants and shops. Only 50m walk from the station and 5 minutes walk to the shores of Loch Lomond. A great base for exploring the area.
Soggiorno di 1 notte a ottobre 2019
Risposta di Ammy, il giorno 22 nov 2019
Thanks for sharing this, Brian! We will surely work as per your feedback to ensure better services in the future. Have a great day! Regards, Ammy.

8/10 Buono

Dagmar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gute Lage am Loch Lomond und Trossach Nationalpark
Die Lage ist gut, da man von dort aus viele Touren in den Trossach Nationalpark und zum Loch Lomond machen kann. Das Zimmer war sehr groß und hatte ein eigenes Bad. Die Badtür ließ sich allerdings nicht schließen. Aber da ich allein unterwegs war, hat das nicht gestört. Das Frühstück war einfach, aber die Bedienung war sehr freundlich. Außerdem kann man dort auch sehr gut essen. Die Bar habe ich nicht ausprobiert.
Soggiorno di 1 notte a settembre 2019