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Recensioni per Dona Filipa Hotel

5 out of 5
Dona Filipa Hotel
Vale Do Lobo, Algarve, Loulé

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 135 su 257 recensioni" "
Valutazione di 8 - Buono. 75 su 257 recensioni" "
Valutazione di 6 - Soddisfacente. 34 su 257 recensioni" "
Valutazione di 4 - Scarso. 10 su 257 recensioni" "
Valutazione di 2 - Terribile. 3 su 257 recensioni" "

9,2/10

Pulizia

8,6/10

Personale e servizio

8,4/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Arcangelo

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 7 notti ad agosto 2023

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 3 notti ad aprile 2019
Risposta di Mónica Vieira, il giorno 8 mag 2019
Dear Guest, Thank you for your feedback. Kind regards, Mónica Vieira Guest Relations

8/10 Buono

Renato e Rosanna, Torino

Mi è piaciuto: Pulizia e personale e servizio
Renato e Rosanna
Hotel in posizione eccezionale, direttamente sul mare ed immerso nei campi da golf. Struttura e camere in buono stato di manutenzione ma che isultano ormai un po' datate. Ottima la cucina e l'intero servizio.

8/10 Buono

George

Mi è piaciuto: Pulizia, personale e servizio, servizi
Heated pool very pleasantly warm - important in April. My room on the top (5th) floor had a beautiful sea and golf course view (though have heard rooms on 1st floor - under the swimming pool - were pretty grim). Great breakfast. Excellent location - 100m from the beach. Only things I had to fault were magnetic room key access - lock mechanism clearly needed replacing (tech came twice but didn’t resolve the issue) - which meant I had to go back down to reception to get a new card almost every time I went back to the room. Also - telephone did notconnect to reception/ guest services. Other than these mi or issues, a wonderful stay. Will return.
Soggiorno di 7 notti ad aprile 2024

10/10 Eccellente

Philippa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Really liked this hotel, visited out of season (February) so it was quiet, peaceful and with great service and a beautiful setting by the sea/beach. If I was nit picking I’d say that it’s a shame the pool wasn’t warmer and that it was a shame there were no spa facilities on site and included in stay, eg sauna / jacuzzi. Also the tennis courts looked shabby. Most people are here for the golf however which doesn’t disappoint although be aware there is no shuttle bus to the local course (vale do lobo) which is a 5–10 min (walk with golf bag) and the shuttle bus to the other two courses nearby isn’t regular. Most people seem to hire a car so maybe not enough call for it. Finally, out of season the food options locally are limited , an excellent restaurant in the hotel and only one restaurant open within walking distance by the beach.
Soggiorno di 4 notti a febbraio 2024
Risposta di Melani Viegas, il giorno 1 mar 2024
Dear Mrs. Philippa,Thank you for taking the time to share your experience with us.It was a pleasure to serve you and we hope to welcome you back in the near future.Kind regards,Melani ViegasGuest Relations

10/10 Eccellente

magnus

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023

8/10 Buono

Andrew, Redding

Soggiorno di 3 notti a novembre 2023

10/10 Eccellente

Janet

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We thoroughly enjoyed our stay at the Dona Filipa Hotel. The staff were extremely helpful particularly the reception staff. The food was excellent and we would be more than happy to return.
Soggiorno di 5 notti a ottobre 2023
Risposta di Melani Viegas, il giorno 7 nov 2023
Dear Mr. Janet,Thank you for taking the time to share your feedback regarding your recent stay at our resort. We are delighted to hear that you enjoyed our staff and food. We look forward to welcoming you in a near future.Kind regards,Melani ViegasGuest Relations

10/10 Eccellente

Tracey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023

8/10 Buono

nicholas

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a settembre 2023

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 7 notti a settembre 2023

10/10 Eccellente

ALAN

Soggiorno di 1 notte ad agosto 2023

8/10 Buono

Katie Victoria, Wetherby

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 14 notti ad agosto 2023

10/10 Eccellente

Matthew

Soggiorno di 4 notti ad agosto 2023

10/10 Eccellente

David

Soggiorno di 3 notti ad agosto 2023

10/10 Eccellente

Mark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
We were lucky and had a recently re-furbished room which was excellent. Big room and bathroom. Rest of hotel needs some modernising but llocation and for golf, beach an ideal location. I would recommend this hotel.
Soggiorno di 4 notti ad agosto 2023
Risposta di Melani Viegas, il giorno 15 nov 2023
Dear Mr. Mark,We appreciate your feedback and we are delighted to hear that you recommend our hotel.It brings us immense joy to know that your room and our location were in line with your expectations.Thank you for choosing us, and we can't wait to have you back as our guest.Warm regards,Melani ViegasGuest Relations

8/10 Buono

Lucy

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia
Nice hotel with easy beach access.
A nice hotel, typically expensive, but understaffed, particularly around the pool and it’s part of the beach, which meant too much rubbish left by sunbeds (beach and pool) and around the pool itself. The pool was oddly warm (heated!), which offered no relief from the heat. The rooms, however, were very nice and well proportioned. The breakfast offering was good, with a chef offering eggs and omelettes made to order. The massage I had at the spa was not good. This hotel is under recent new ownership, and a nominal refurb, and it feels as though service is being reduced to maximise profits. Overall, a nice stay, though, and so convenient for access to the beach.
Soggiorno di 14 notti ad agosto 2023
Risposta di Melani Viegas, il giorno 16 nov 2023
Dear Mr. Lucy,Thank you for sharing your comments about your experience at Dona Filipa Hotel.We are truly glad to know that you had a nice stay with us.Kindly note that your feedback has been delivered to the relevant Head of Departments.We look forward to the pleasure of welcoming you back to Dona Filipa Hotel on your next visit to Algarve.Warm regards,Melani ViegasGuest Relations

10/10 Eccellente

Patricia

Soggiorno di 7 notti ad agosto 2023

10/10 Eccellente

James

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel - everything was of a good standard
Soggiorno di 12 notti ad agosto 2023
Risposta di Melani Viegas, il giorno 21 nov 2023
Dear Mr. James,Thank you for taking the time to review your experience with us.We hope to have the opportunity to welcome you again in a near future.Kind regards,Melani ViegasGuest Relations

10/10 Eccellente

Kenneth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dona Filipa review
Excellent hotel - nothing was too much trouble and very comfortable. Please sort the floor boarding by the pool area though - very dangerous.
Soggiorno di 5 notti ad agosto 2023
Risposta di Melani Viegas, il giorno 15 nov 2023
Dear Mr. Kenneth,Thank you for your comment on your experience with us.It brings us immense joy to learn that you found our Hotel excellent.Your kind words truly brightened our day, and we are overjoyed that your visit met your expectations.We acknowledge your note on our pool area.It was a pleasure to have you with us, we look forward to welcome you in a near future.Best regards,Melani ViegasGuest Relations

10/10 Eccellente

martin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely hotel in a great location,relaxed environment with lots to do.
Soggiorno di 10 notti ad agosto 2023

8/10 Buono

Angela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good check in experience. Friendly and efficient. Restaurant bookings hit and miss with no feed back. Newly refurbished rooms very good. Breakfasts could have done with a wider variety of fruit but breakfast staff very good. Own private beach available and very comfortable as was the pool area. Although the food availability could be improved. Nothing to go with coffee!!! And lack of bar staff Overall we had enjoyable stay Thankyou to the manager
Soggiorno di 2 notti ad agosto 2023
Risposta di Melani Viegas, il giorno 15 nov 2023
Dear Mrs. Angela,Thank you for sharing your feedback following your stay at Dona Filipa Hotel.We are genuinely thrilled to learn that you had a enjoyable experience during your stay with us.It was a pleasure to have you with us and we hope to welcoming you in a near future.Warm regards,Melani ViegasGuest Relations

10/10 Eccellente

CHRISTINE

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2023

6/10 Soddisfacente

Paul

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Service was decent but delivered in a brusque way. I sense the staff are well trained but don’t have any fun and this work only mentally pollutes the culture of what is meant to be a resort ‘holiday/relaxed/fun’ hotel. Rooms decent. Pool area limited but beach overspill helps. Needs a gym.
Soggiorno di 2 notti ad agosto 2023
Risposta di Melani Viegas, il giorno 15 nov 2023
Dear Mr. Paul,Thank you for sharing your feedback following your stay at Dona Filipa Hotel.We acknowledge your note on our staff, pool area and gym. Thank you again for allowing us to reflect on our service delivery in these particular circumstances, and we do hope you will give us the opportunity to welcome you back in the future.Kind regards,Melani ViegasGuest Relations

10/10 Eccellente

Jason

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Great stay friendly staff. Great location
Soggiorno di 3 notti ad agosto 2023
Risposta di Melani Viegas, il giorno 15 nov 2023
Dear Mr. Jason,We really appreciate you taking the time to write us your comments about your stay.Thank you for choosing us, and we can't wait to have you back as our guest.Warm regards,Melani ViegasGuest Relations

8/10 Buono

deborah

Viaggio di coppia
Mi è piaciuto: Servizi
The entrance and communal areas of the hotel are sumptuous and plush in decor , however, although kept spotlessly clean, the room we had was very tired and old fashioned, and in need of upgrading. It was very spacious though, but disappointing in comparison to the rest of the hotel. Breakfast was excellent and we are dinner there on our first night and it was freshly cooked and delicious. All staff were extremely friendly, courteous and very helpful. They are an asset to the establishment.
Soggiorno di 10 notti ad agosto 2023
Risposta di Melani Viegas, il giorno 15 nov 2023
Dear Mrs. Deborah,Thank you for your comments about your stay.We are immensely grateful for your positive review of our hotel. It is wonderful to hear that you found our breakfast excellent, you had a dinner that was freshly cooked and delicious and our staff was extremely friendly, courteous and very helpful during your stay. We look forward to welcoming you back on your next visit.Thank you for choosing us, and we can't wait to have you back as our guest.Kind regards,Melani ViegasGuest Relations

6/10 Soddisfacente

Margaret

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Hotel is in a fantastic location across the road from the praca & beach. Reception area is very impressive, the restaurant (for breakfast), was great, fantastic food choice. Classic rooms are tired, Premium rooms are spacious. Pool area, definitely in need of repairs & renovation, tennis courts in need of repairs. Debris/litter outside our balcony was never colllected. Be aware that the hotel does allow dogs, very annoying when you have one in the next room which continually barks. Overall fantastic location but definitely not 5 star standard.
Soggiorno di 7 notti a luglio 2023
Risposta di Melani Viegas, il giorno 15 nov 2023
Dear Mrs. Margaret,Thank you for your review about your stay with us.Your note about some areas is well received as we constantly strive to improve our facilities, and your input helps us focus our efforts where needed.We look forward to welcoming you back on your next visit. If you have any specific suggestions or preferences for your return, please feel free to share them.Kind regards,Melani ViegasGuest Relations

10/10 Eccellente

Gavin, Walton

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff are very warm and helpful and it's in a great relaxed location.
Soggiorno di 10 notti a luglio 2023

8/10 Buono

Heyrick

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Very good
The staff are brilliant. The hotel is lovely but could do with a little tidying up around the edges, especially the pool which needs a clean as do the tennis courts. Overall a really good stay. The hotel is also in a great spot with lots of activities within walking distance.
Soggiorno di 12 notti a luglio 2023
Risposta di Melani Viegas, il giorno 15 nov 2023
Dear Mr. Heyrick,Thank you for your comments about your stay.Your note about some areas is well received. We constantly strive to improve our facilities, and your input helps us focus our efforts where needed.Thank you for choosing us, and we can't wait to have you back as our guest.Kind regards,Melani ViegasGuest Relations

10/10 Eccellente

martin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely,relaxing hotel in a great location.
Soggiorno di 3 notti a luglio 2023
Risposta di Melani Viegas, il giorno 15 nov 2023
Dear Mr. Martin,We are immensely grateful for your positive review of our hotel. We hope to have the pleasure of welcoming you in a near future.Warm regards,Melani ViegasGuest Relations

8/10 Buono

Michelle

Soggiorno di 3 notti a luglio 2023

8/10 Buono

Jarett

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice property, staff, dining. Great access to beach. Would stay here again.
Soggiorno di 3 notti a luglio 2023
Risposta di Melani Viegas, il giorno 15 nov 2023
Dear Mr. Jarett,We appreciate your feedback and we are delighted to hear that you would stay here again. We are thrilled that you enjoyed our experience with us.Best regards,Melani ViegasGuest Relations

4/10 Scarso

Richard

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a luglio 2023

10/10 Eccellente

Peter

Soggiorno di 1 notte a luglio 2023

10/10 Eccellente

Ann

Soggiorno di 7 notti a luglio 2023

6/10 Soddisfacente

Karen

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Location is brilliant and they are in the middle of renovations. If you want a good room ask for a refurbished one. It is not a big bustling hotel. Check your bill. We were charged for food for the room next door. The outdoor pool is heated but the deck area is roasting hot to walk on. There are not enough sun beds and the English are up at 6 in the morning putting the towels on, clearing off and coming back after lunch. Not good at all. The hotel has an area on the beach so many had to go there. Would not be my first choice to return to this hotel but overall it was ok. We had a few struggles with problems as the staff would not budge and we found them to be dismissive.
Soggiorno di 7 notti a luglio 2023
Risposta di Melani Viegas, il giorno 15 nov 2023
Dear Mrs. Karen,Thank you for taking the time to share your feedback regarding your recent stay at our resort.It brings us immense joy to learn that you found our Hotel quite and our location brilliant.We really appreciate your input about certain areas in need of attention, as our aim is always to provide an exceptional experience for all our guests.Thank you for choosing us for your relaxing break, and we look forward to the opportunity to provide you with an even more enjoyable stay.Kind regards,Melani ViegasGuest Relations

10/10 Eccellente

Simon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a luglio 2023

8/10 Buono

Philip

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The staff are fantastic but the hotel is tired and definitely not 5 star, sorry.
Soggiorno di 8 notti a giugno 2023
Risposta di Melani Viegas, il giorno 15 nov 2023
Dear Mr. Philips,We are extremely grateful for your feedback regarding your stay with us.We are delighted to hear that our staff was according your expectations.Once again thank you for your review and we look forward to having the opportunity of welcoming you back to Dona Filipa Hotel.Kind regards,Melani ViegasGuest Relations

6/10 Soddisfacente

Michael

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Der Empfang und Service ist gut. Jedoch das Preis-Leistung-Verhältnis stimmt nicht. Die Zimmer sind nicht renoviert und die bereits renovierten sind nicht schön. Das Publikum ist sehr Engländer lastig und trinken schon morgens im Pool Bier. Es gibt nicht mal Glas Becher, in der Außenanlage, da man seinen Gästen nicht zutraut diese nicht hinzuschmeißen.
Soggiorno di 2 notti a giugno 2023
Risposta di Melani Viegas, il giorno 15 nov 2023
Dear Mr. Michael,Thank you for sharing your feedback following your stay with us.Our guest’s feedback is invaluable to us, as it helps us to improve and ensure we are providing the best possible experience.We hope to have the opportunity to welcoming you again at Dona Filipa Hotel.Best regards,Melani ViegasGuest Relations

8/10 Buono

Amanda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a giugno 2023

8/10 Buono

Gary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a giugno 2023

10/10 Eccellente

Nicholas

Soggiorno di 1 notte a giugno 2023

10/10 Eccellente

Philip

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Premium room very good.
Soggiorno di 10 notti a maggio 2023
Risposta di Melani Viegas, il giorno 9 giu 2023
Dear Mr. Philips,Thank you for your review. We are very pleased that you enjoyed your room.We are look forward to welcoming you back soon.Kind regards,Melani ViegasGuest Relations

10/10 Eccellente

George

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a maggio 2023

8/10 Buono

Michael

Soggiorno di 10 notti a maggio 2023

10/10 Eccellente

Julieann

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a maggio 2023

8/10 Buono

Nicola

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely stay for a few dats un Vale do Lobo. Good service, comfortable room, nice breakfast great pool.
Soggiorno di 4 notti ad aprile 2023
Risposta di Melani Viegas, il giorno 18 mag 2023
Dear Mr. Nicola,Thank you for your feedback about your experience at our Hotel and especially for recognizing our service, rooms, breakfast and pool as being one of the highlights of your stay.We hope to have the opportunity to welcome you back at Dona Filipa Hotel in a near future.Kind regards,Melani ViegasGuest Relations

8/10 Buono

Joanne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A real quality hotel. Excellent service throughout.
Soggiorno di 3 notti ad aprile 2023
Risposta di Melani Viegas, il giorno 18 mag 2023
Dear Mrs. Joanne,Your feedback is very much appreciated and we thank you for acknowledging our excellent service. We are pleased to serve you and we look forward to welcoming you back in the near future.Best regards,Melani ViegasGuest Relations

6/10 Soddisfacente

june

Viaggio di coppia
Mi è piaciuto: Pulizia
The situation of the property was perfect, it was very close to the beach with a collection of restaurants close by. Our suite was very large with a huge bed and pleasant sitting area, very nice bathroom and plenty of wardrobe space with a pleasant view.
Soggiorno di 3 notti ad aprile 2023
Risposta di Melani Viegas, il giorno 20 apr 2023
Dear Mrs. June,Thank you for choosing our Hotel for your holidays in Algarve and for taking the time to write a review. We are thrilled that you were able to enjoy your time spent with us.We look forward to welcoming you back soon.Kind regards,Melani ViegasGuest Relations

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful
Great place when you get past the reception. Beautiful and close to beach! Great staff, good food and perfect place to enjoy the algavret
Soggiorno di 3 notti a marzo 2023
Risposta di Melani Viegas, il giorno 29 mar 2023
Dear Guest,Thank you for the top notch to our Hotel.We look forward to welcoming you back in the near future.Kindest regards,Melani ViegasGuest Relations