Rooftop bar, ocean view, open daily

Recensioni per NAU Sao Rafael Atlantico

5 out of 5
NAU Sao Rafael Atlantico
Sesmarias, Albufeira

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 598 su 1001 recensioni" "
Valutazione di 8 - Buono. 302 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 67 su 1001 recensioni" "
Valutazione di 4 - Scarso. 24 su 1001 recensioni" "
Valutazione di 2 - Terribile. 10 su 1001 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

8,8/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

4/10 Scarso

Giulia

Mi è piaciuto: Pulizia
Non mi è piaciuto: Comfort della camera
Soggiorno di 3 notti ad agosto 2023

10/10 Eccellente

Valentina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2022
Risposta di João Borges - Assistant Manager, il giorno 10 gen 2022
Dear Guest, Thank you for choosing our Hotel NAU São Rafael Atlântico for your stay and for taking the time to write a review regarding your recent experience. We are really pleased to hear that you have enjoyed your stay with us. We work to continuously provide a high quality service to our guests and your comments are really important in order to achieve that goal. We hope to welcome you back again. Best regards, João Borges Assistant Manager

10/10 Eccellente

Claudi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good hotel
Soggiorno di 1 notte a novembre 2021
Risposta di João Borges - Assistant Manager, il giorno 6 dic 2021
Dear Claudi, Thank you for choosing our Hotel NAU São Rafael Atlântico for your stay and for taking the time to write a review regarding your recent experience. We are really pleased to hear that you have enjoyed your stay with us. We work to continuously provide a high quality service to our guests and your comments are really important in order to achieve that goal. We hope to welcome you back again. Best regards, João Borges Assistant Manager

10/10 Eccellente

Giulia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2019
Risposta di Guest Relations, il giorno 7 nov 2019
Dear Giulia, Thank you for your review regarding your stay at NAU São Rafael Atlântico. We all look forward to the opportunity of welcoming you back in the near future. Kind Regards, Sara Fernandes Guest Relations

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ottima struttura vicina sia a spiaggia molto bella sia alla marina. Difficile trovare qualcosa di negativo
Soggiorno di 7 notti a settembre 2019
Risposta di Guest Relations, il giorno 27 set 2019
Dear Guest, Thank you for choosing NAU São Rafael Atlântico for your stay. We strive to continuously provide a high quality service to our guests and we are really thrilled to hear that the same took place during your stay. We hope to welcome you back soon. King Regards, Sara Fernandes Guest Relations

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Struttura riattata bene, camere confortevoli ma insonorizzazione pessima. Fuori stagione macchina indispensabile. Buona la prima colazione, la cena ripetitiva, deludente, pietanze tiepide e poca scelta. Wi-Fi funziona bene.
Soggiorno di 7 notti a febbraio 2019
Risposta di Guest Relations, il giorno 16 feb 2019
Dear Guest, Thank you for taking the time to share your experience at Nau São Rafael Atlântico. We are delighted to read such an amazing review. We strive to continuously provide a high quality service to our guests and we are really glad to hear that the same took place during your stay. Thank you for your kind words of recognition. We look forward to an opportunity to welcome you again at our hotel in the near future and provide you another wonderful experience. Kind Regards, Sara Fernandes Guest Relations

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2019
Risposta di Guest Relations, il giorno 1 apr 2019
Dear Guest, Thank you for choosing our Hotel NAU São Rafael Atlântico for your stay and for taking the time to write a review regarding your recent experience. We hope to have the opportunity to welcome you again at our hotel in the near future. Kind regards, Sara Fernandes Guest Relations

10/10 Eccellente

ziobenny, Bergamo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
hotel molto bello in linea con quanto mi aspettavo. expedia sempre una garanzia
Soggiorno di 1 notte a ottobre 2018
Risposta di Guest Relations, il giorno 2 nov 2018
Dear Guest, Thank you for taking the time to share your experience in our Hotel São Rafael Atlântico. We are very pleased that you have enjoyed our services and facilities and your kind words concerning our Hotel are truly appreciated by all of us. Our commitment to making our Guests holiday a memorable experience is our goal and your comments further motivate us on this daily objective. We are looking forward to welcome you back sometime soon. Kind regards, Sara Fernandes Guest Relations

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti ad agosto 2018
Risposta di Guest Relations, il giorno 3 set 2018
Dear Guest, Thank you for taking the time to share your experience in our Hotel Nau São Rafael Atlântico. We hope to welcome you back in a near future. Kind Regards, Sara Fernandes Guest Relations

10/10 Eccellente

F

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bello
Resort moderno con facile accesso alla spiaggia. Piscine scure ma belle. Spa con supplemento. Parcheggio gratuito. Camere spaziose e comode. Buona la colazione anche se con pochi prodotti di pasticceria. Consigliato
Soggiorno di 3 notti ad agosto 2018
Risposta di Guest Relations, il giorno 12 ago 2018
Dear Guest, Thank you for taking the time to share your experience in our Hotel São Rafael Atlântico. We are very pleased that you have enjoyed our services and facilities as well as our rooms and delicious breakfast. We are looking forward to welcoming you back sometime soon. Kind Regards, Mariana Reis Guest Relations

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
ottima location
soggiorno molto confortevole, ottima location specialmente le camere con vista mare. consigliato.
Soggiorno di 8 notti a novembre 2017
Risposta di Filipa Freitas – Assistant Manager, il giorno 1 dic 2017
Dear Guest, We thank you for choosing NAU São Rafael Atlântico for your stay and for sharing your amazing review. We are also really grateful with your positive comments concerning our room facilities and location. We strive to continuously provide a high quality service to our guests and we are really glad to hear that the same took place during your stay. Thank you again for your recommendation. We really hope to have the opportunity to welcome you again at our hotel in the near future. Best regards, Filipa Freitas – Assistant Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Un soggiorno in tutta pace
Struttura ampia, ma dove si respira una pace incredibile, grazie ai curatissimi giardini di ulivi e palme. Camere ampie e perfettamente insonorizzate. Struttura dotata di ogni comfort, anche se per un italiano assomiglia maggiormente ad un quattro stelle di categoria. Colazione con ampia scelta e cena a buffet di buona qualità. Non ci sono intrattenimenti di nessun tipo, solo tanta pace. Belle le piscine. Buona la pulizia. Fantastica la passeggiata pedonale che porta al mare. Comodissimo il garage coperto.
Soggiorno di 5 notti a ottobre 2017
Risposta di Filipa Freitas – Assistant Manager, il giorno 5 nov 2017
Dear Guest, We thank you for choosing NAU São Rafael Atlântico for your stay and for sharing your amazing review. We are also thrilled to read your positive comments about our hotel, especially concerning our garden areas, room facilities, buffet quality and variety, general cleanness, outdoor pools area and access to the beach. We strive to achieve the maximum satisfaction of our guests and we are really pleased to hear that the same took place during your stay. We hope to have the opportunity to welcome you again at our hotel in the near future and provide you another peaceful stay. Best regards, Filipa Freitas – Assistant Manager

8/10 Buono

Alberto, Düsseldorf

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent Hotel but poor in some areas.
Excellent rooms and room cleaning; great Breakfast; just connect with excellent beach.. Gym is very poor, bad managed with most of equipment broken... Swimingpools are dirty and no one take any care of recreation area... messy an dirty..
Soggiorno di 14 notti a luglio 2017
Risposta di Guest Relations, il giorno 22 ago 2017
Dear Guest, Thank you for choosing our hotel NAU São Rafael Atlântico for your stay and for your honest review. First, we are grateful for your positive comments regarding our rooms and breakfast. On the other hand, we are sorry to read that we did not meet your expectations regarding our pools and gym. We are hopeful that you allow us to welcome you back to our hotel. Kind Regards, Patrícia Guedes – Guest Relations

10/10 Eccellente

François

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Merci pour le séjour
Soggiorno di 4 notti ad aprile 2024

8/10 Buono

Mruga

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is nothing but beautiful and in a peaceful location, though I would day some of the services in the pool bar area was not upto the standards one would expect as a 5 start resort. Furthermore, vegetarian options were very limited for lunch and dinners. Breakfast, however was excellent! Shoutout to Isabella on the reception desk, she was excellent!! Made my check- in process so smooth. Loved the hotel beach, quite spot to relax and kayaks were available too to venture out on some water sport activity.
Soggiorno di 4 notti ad aprile 2024

10/10 Eccellente

Madhav

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great
Soggiorno di 4 notti ad aprile 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 24 apr 2024
Dear Madhav,The Hotel's team would like to thank you for assessing your recent stay. We are delighted to know we succeeded in meeting your holiday expectations. Our aim is always to provide a first-class service and it is good to know that our continuous improvement efforts are recognized. We can't wait to welcome you back to Nau São Rafael Atlântico and create many more memorable moments for you. Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

10/10 Eccellente

Paul

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Benefits?
Soggiorno di 3 notti ad aprile 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 23 apr 2024
Dear Paul,The Hotel's team would like to thank you for your feedback. We are delighted to know we succeeded in meeting your holiday expectations and contributed to a fantastic experience! It is very rewarding to receive such excellent feedback from satisfied guests and we hope to welcome you and your family back on many more occasions. Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

10/10 Eccellente

Steve

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful setting on the coast with a boardwalk right to the beach.
Soggiorno di 1 notte ad aprile 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 23 apr 2024
Dear Steve, Thank you so much for taking the time to review your recent stay. We are thrilled to hear that you had a memorable experience with us and greatly appreciate your positive feedback. We would be delighted to welcome you back to Nau São Rafael Atlântico and create many more memorable moments for you. Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

8/10 Buono

Kane

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Didnt realise how far away everything is from the hotel. Not the hotels fault just wish that had been on the information about the hotel before booking
Soggiorno di 4 notti ad aprile 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 22 apr 2024
Dear Kane,Thank you for taking the time to provide us with your feedback. We are delighted to hear that you had a good holiday experience. We have informed management of your suggestion to improve the location details for guests, and we are currently working on it. We look forward to hearing from you and hope to welcome you back to our hotel soon.Best regards,Nau São Rafael Atlântico's Guest Relations Department.

10/10 Eccellente

Andrew

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel with great size room, which was extremely clean and comfortable. Hotel in easy walk of beach and local restaurants. Buffet breakfast was fantastic! Would highly recommend this hotel.
Soggiorno di 6 notti ad aprile 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 23 apr 2024
Dear Andrew, Our team would like to thank you for assessing your recent stay. We could not have hoped for a better review! It is very rewarding to receive such excellent feedback from satisfied guests. It would be a pleasure to welcome you back to Nau São Rafael Atlântico and provide you many memorable moments. Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

4/10 Scarso

Louise

Viaggio con la famiglia
Mi è piaciuto: Pulizia
The property and surrounding area was lovely, but despite daily requests for vegan options for breakfast and dinner pre-paid for and emailed to hotel it was very limited. Last afternoon asked if they could make a vegan burger for evening and was given risotto and only buffet food was carbs rice and chips but saw on bar menu vegan burger. So service was poor in that respect. Also drinks prices very high, shower gel and shampoo in room but no conditioner. Received a bottle of wine for using Expedia but no cork screw, when asked for one told I would be charged room service fees
Soggiorno di 3 notti ad aprile 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 19 apr 2024
Dear Louise,Thank you for taking the time to evaluate your stay. We apologise for not meeting your vegan dietary requirements and any miscommunications or misunderstandings that may have occurred. We have informed management of your feedback and are committed to improving. We hope this does not discourage you from joining us again in the future. We would love to welcome you and your family back and provide you with a fantastic holiday experience.Best regards, Nau São Rafael Atlântico’s Guest Relations Department.

8/10 Buono

Frédéric

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Bel établissement à 300 mètres de la plage. 3 piscines sont une intérieure. Personnel agréable sauf à l’accueil qui ne dit même pas bonjour. Par contre , de mauvaises odeurs permanentes provenant des canalisations de la sdb qui embaument la chambre. Je l’ai signalé mais … Un fitness center avec de vieilles machines qui ne sont pas entretenues. Mais dans l’ensemble, nous avons passé un bon séjour dans cet établissement qui a un magnifique parc arboré. À 2 km du centre ville ; il faut donc avoir un véhicule ; c’etait notre cas donc parfait pour aller manger dans le vieux albufeira
Soggiorno di 7 notti ad aprile 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 17 apr 2024
Dear Frédéric,Thank you for reviewing your stay at the Nau São Rafael Atlântico Hotel! We are pleased to hear that you enjoyed the location, pools, and gardens of our beautiful hotel. We apologize however that some aspects of your stay did not meet your expectations. We have informed the respective managers and will work towards resolving and improving the issues raised. We hope to welcome you back in the future and provide an even better experience. Best regards, Nau São Rafael Atlântico’s Guest Relations Department.

10/10 Eccellente

Ranjit

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wonderful experience in everyway
Soggiorno di 3 notti ad aprile 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 14 apr 2024
Dear Ranjit,The Hotel's team would like to thank you for reviewing your recent stay. We are delighted to know that we were able to meet your holiday expectations and contribute to a fantastic experience. Hopefully it will be one of many to come!Best regards,Nau São Rafael Atlântico Guest Relations Department.

10/10 Eccellente

Tara Teresa

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Lovely hotel with excellent free shuttle service and amenities
Soggiorno di 5 notti a marzo 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 14 apr 2024
Dear Tara Teresa,Thank you so much for your comment and for taking the time to give us your valuable feedback. We are overjoyed that our shuttle service and amenities stood out and provided you with the fantastic experience we strive to provide all of our guests. We can't wait to welcome you back to Nau São Rafael Atlântico!Best regards,Nau São Rafael Atlântico's Guest Relations Department.

8/10 Buono

Jennifer Alice

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing hotel, friendly staff, great food, rooms were great. Overall fantastic hotel, however the Spa in the hotel was a bit of a let down as we paid extra to access however no one told us the sauna , hydropall and more were not currently working. Talking to someone who uses it on the reglar at the hotel this had been broken for over a week yet didnt think to tell us. Woud have just used the pool otherwise. Staff in the spa didnt seam to care too much about it when notified. Would have been 5 stars if not for this as spa was why we chose the hotel in the end.
Soggiorno di 5 notti a marzo 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 16 apr 2024
Dear Jannifer Alice,We would like to thank you for taking the time to review your stay with us. We are very proud of our wonderful Team and wide selection of products at all our outlets, therefore we sincerely appreciate your words of recognition towards our Team’s attentive care and services. We would also like apologize profusely for the situation of our Spa facilities. We understand how frustrating it must have been. Due to the limited availability of third-party specialized companies in the Algarve, it took us some time to resolve certain issues. However, we are committed to finding a better solution. We would appreciate the opportunity to impress you with our Spa facilities again in the future. Best regards, Nau São Rafael Atlântico’s Guest Relations Department.

10/10 Eccellente

Hyunyoung

Soggiorno di 3 notti a marzo 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 14 apr 2024
Dear Hyunyoung,We wanted to thank you for choosing to stay with us at Nau São Rafael Atlântico. We are so happy to hear that you had a fantastic experience and that we were able to meet your expectations. We hope to have the pleasure of welcoming you back soon.Best regards, Nau São Rafael Atlântico’s Guest Relations Department.

10/10 Eccellente

Swati

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was one of the nicest hotels I've stayed at. Stayed for 7 nights and got a room upgrade which was great! It has good access to the beach, spa facilities are nice. Staff was helpful. Thoroughly enjoyed the breakfast, but the buffet dinner option was was worth the price, since most restaurants nearby were still closed, we ended up eating a lot at the chill bar. The food was tastey but menu is limited. Old town shuttle service only goes twice a day so if you miss it, uber is the only option to go around. All in all it was a good stay. I would recommend the hotel!
Soggiorno di 7 notti a marzo 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 14 apr 2024
Dear Swati,Our team would like to thank you for assessing your recent stay. We could not have asked for a more thorough review! Our aim is always to provide a first-class service and our professional and dedicated team does everything possible in order to provide our guests a memorable stay. It is good to know that our continuous improvement efforts are recognized. We would be delighted to welcome you back to Nau São Rafael Atlântico and create many more memorable moments for you. Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

10/10 Eccellente

Jan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Top Lage
Soggiorno di 7 notti a febbraio 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 14 apr 2024
Dear Jan,Thank you so much for choosing the Nau São Rafael Atlântico Hotel and for taking the time to share your valuable feedback with us. We are delighted that you had a wonderful time during your stay. We look forward to welcoming you again soon and providing many more fantastic memories!Best regards,Nau São Rafael Atlântico’s Guest Relations Department

10/10 Eccellente

Adil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent
Soggiorno di 3 notti a marzo 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 14 apr 2024
Dear Adil,We would like to thank you for reviewing your recent stay. It is very rewarding to receive such excellent feedback from satisfied guests and we hope to welcome you and your family back on many more occasions. Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

10/10 Eccellente

Iyabode

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s close to the beach and it has spa facilities and indoor and out door swimming pool
Soggiorno di 6 notti a marzo 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 14 apr 2024
Dear Iyabode,Thank you for your preference and for taking the time to provide us your valuable feedback. We are thrilled to hear that we met your holiday expectations and we sincerely appreciate your recommendation of our property. We hope to welcome you back in a near future!Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

10/10 Eccellente

johannes

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Upgrade niet ontvangen omdat al de meest opgewaardeerde kamer was geboekt. Uitstekend verblijf. Zowel ontbijt als diner zeer verzorgd en van goede kwaliteit. Kamer mocht eerder in gebruik worden genomen dan de gangbare incheck tijd. Zeker 4 uur eerder.
Soggiorno di 7 notti a marzo 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 14 apr 2024
Dear Johannes,We would like to thank you for reviewing your recent stay. We are delighted to know that we were able to provide you with your room early and were able to meet your holiday expectations and contribute to a fantastic experience! We couldn't be more proud of our wonderful team and the wide range of products available at all of our outlets, so we appreciate your words of recognition for their attentive care and service. We look forward to welcoming you back to Nau São Rafael Atlântico on many more occasions and hope that we can offer you an upgrade next time. Best regards,Nau São Rafael Atlântico's Guest Relations Department.

10/10 Eccellente

Rebeca

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
very good
Soggiorno di 3 notti a marzo 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 14 apr 2024
Dear Rebeca,Thank you so much for choosing Nau São Rafael Atlântico and for taking the time to share your valuable feedback with us. We are thrilled to hear that you had a wonderful time during your stay and we look forward to welcoming you back soon!Best regards,Nau São Rafael Atlântico’s Guest Relations Department

10/10 Eccellente

Quinten

Soggiorno di 7 notti a marzo 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 14 apr 2024
Dear Quinten,We would like to thank you for choosing the Nau São Rafael Atlântico Hotel for your stay and for taking the time to give us your valuable feedback. We are overjoyed that everything went according to your satisfaction. We hope to welcome you again soon!Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

10/10 Eccellente

Raj

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A great resort and hotel which is easily accessible from the airport and has great facilities to keep the family happy including an easy walk way down to the beach.
Soggiorno di 3 notti a febbraio 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 14 apr 2024
Dear Raj, Our team would like to thank you for assessing your recent stay. We could not have hoped for a better review! It is very rewarding to receive such excellent feedback from satisfied guests. It would be a pleasure to welcome you back to Nau São Rafael Atlântico and provide you many more fantastic memories!Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

8/10 Buono

Maximilian

Mi è piaciuto: Personale e servizio e servizi
Hervorragend gepflegte Anlage, sehr nettes Personal, tolles Buffet, klasse Lage mit gigantischem Blick! Leider ein wenig in die Jahre gekommen und an manchen Stellen etwas zu „minimalistisch“ (lieblos) eingerichtet. Mit wenigen Optimierungen & Ausbesserungen könnte hier ein echtes Juwel stehen. Zum jetzigen Zeitpunkt aber leider „nur“ 4/5 Sterne.
Soggiorno di 7 notti a febbraio 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 16 apr 2024
Dear Maximilian,Thank you for assessing your stay with us. Your kind words are very rewarding as we work every day to provide our guests with a memorable stay and unique experiences. You will be pleased to hear that we will be closing for a complete renovation at the end of the year and will reopen with all new furniture and a new concept! We look forward to welcoming you back and making an even better impression! Best regards, Nau São Rafael Atlântico’s Guest Relations Department.

8/10 Buono

Dirk

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Schöne Anlage direkt am Meer, super Strand mit schönen Wanderwegen. Anlage könnte hier und da etwas renoviert werden, unser Zimmer war sehr schön und groß. Frühstück der absolute Hammer.
Soggiorno di 8 notti a febbraio 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 16 apr 2024
Dear Dirk,Thank you so much for reviewing your stay with us! We are so very pleased that we were able to meet your holiday expectations and provide you with an enjoyable experience. Please note that we are going to be closing for renovations at the end of the year and will reopen with a brand-new look! We would love to welcome you back then and create even more wonderful memories! Best regards, Nau São Rafael Atlântico’s Guest Relations Department.

8/10 Buono

Michaela

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Schöne große Zimmer mit toller Aussicht, Strandnähe,modern, bequemes Bett. Leider nicht ganz so sauber und die Lautstärke im Restaurant durch das Stühle rücken war schrecklich, Essen war auch nur ok und teuer
Soggiorno di 7 notti a febbraio 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 16 apr 2024
Dear Michaela,Thank you for reviewing your stay at Nau São Rafael Atlântico. We are delighted to hear that you enjoyed our views, location, décor and comfort. We apologize that you found our cleaning services to be lacking in any way and that your breakfast experience was disturbed by the noise of the surrounding chairs. Management has been informed of both situations and is working to improve them. We would love to welcome you back in the future and have the opportunity to provide you and even better experience. Best regards, Nau São Rafael Atlântico’s Guest Relations Department.

10/10 Eccellente

Sue Louise

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thoroughly enjoyed our week at this wonderful hotel. Glorious surroundings, nice walk to the beach, fabulous indoor and outdoor swimming pools.
Soggiorno di 7 notti a febbraio 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 14 apr 2024
Dear Sue Louise, Thank you so much for taking the time to review your recent stay. We are thrilled to hear that we met your holiday expectations and we sincerely appreciate your recommendation of our property. We would be delighted to welcome you back to Nau São Rafael Atlântico and create many more memorable moments for you. Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

10/10 Eccellente

Soliat

Soggiorno di 3 notti a febbraio 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 14 apr 2024
Dear Soliat,Thank you so much for choosing the Nau São Rafael Atlântico Hotel and for taking the time to share your valuable feedback with us. We are so glad to hear that you had a wonderful time during your stay. We can't wait to welcome you back!Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

8/10 Buono

karen

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti a febbraio 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 14 apr 2024
Dear Karen,Thank you for your feedback. We are so glad to hear that you enjoyed your stay with us. If there's anything else we can do to make your next experience even better, please don't hesitate to let us know. You can email us at saorafaelatlantico@nauhotels.com with any suggestions you may have. We can't wait to hear from you and we sincerely hope to have the pleasure of welcoming you back to our hotel soon.Best regards,Nau São Rafael Atlântico's Guest Relations Department.

10/10 Eccellente

Yeganeh

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was perfect
Soggiorno di 3 notti a febbraio 2024
Risposta di Nau São Rafael Atlântico’s Guest Relations Dept., il giorno 14 apr 2024
Dear Yeganeh, Our team would like to thank you for assessing your recent stay.We could not have hoped for a better review! It would be a pleasure to welcome you back to Nau São Rafael Atlântico and provide you many memorable moments. Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

10/10 Eccellente

Richard

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
lovely hotel in a great location with good facilities
Soggiorno di 5 notti a febbraio 2024

10/10 Eccellente

Jorge

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pasamos dos días allí y fue muy agradable , el hotel está situado en un lugar lindo frente a la playa casi , dónde tiene acceso dirécto, el personal tiene excelente servicio , siempre dispuestos a dar información de todo en general el hotel es hermoso piscinas jardines todo muy bien, la comida deliciosa y los platos muy bien servidos, todo con detalle, lo único que nos parece se podría mejorar es la cama.
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Shubha

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Awesome place to stay
Awesome hotel. Spacious rooms. Amazing selection of breakfast. Staff is very nice. Beach is literally 10 minutes walk from the hotel. Only thing is, it’s away from the city center and have to call Uber for everything if you are not driving. We loved our stay in this hotel.
Soggiorno di 3 notti a gennaio 2024

8/10 Buono

Rezvan

Soggiorno di 4 notti a dicembre 2023

10/10 Eccellente

Kirran

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing resort so much to see and do the rooms were impeccable. Meal options were great and the beach was at the end of the resort. Perfect location and the staff were so friendly
Soggiorno di 5 notti a dicembre 2023

10/10 Eccellente

Hadi, Reston

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel and nice beach!
Soggiorno di 4 notti a dicembre 2023

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Good location, poor acoustics
Beautiful location by the sea marred by horrible acoustics (especially the buffet restaurant) and lack of sound proofing (you can hear everything through the room walls).
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Claude

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

Holly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
First time staying in this hotel and we had a great stay! Very good value for money. Brilliant selection at breakfast. I requested gluten free bread most mornings and the staff were so helpful. Our room was spacious, warm and cleaned throughly every day. Spa, gym and indoor pool was clean and well equipped. I had an anti stress massage which was amazing. Thank you / obrigada!
Soggiorno di 7 notti a dicembre 2023