Thank you for your comment!It is for guests like you that we strive every day to improve our quality and give the best experience.We look forward to seeing you back very soon!Best regards,

Grazie per il tuo feedback! Tutti i punteggi ci aiutano a migliorare ogni giorno per i nostri clienti. A presto! Miryam Aliaga Guest Experience Hotel Alicante Gran Sol Affiliated by Melia

Thank you for choosing us for your visit to Alicante and for sharing your opinion, cardamone!!. Above all, we are especially proud of your words to our team, the real motive for generating experiences for our customers, and it is for your comments, those of each of you, that we continue to grow every day to improve your visits. Regarding your words about the balcony, we have Premium rooms with balcony subject to availability at your arrival. If you decide to choose us again, please let me suggest you to let us know under comments on your reservation so we can keep it in mind. About the style and decoration of our hotel, we will take notes but we have to consider that every client has its own specific preferences. We are already looking forward to welcoming you back!! Miryam Aliaga Guest Experience Hotel TRYP Alicante Gran Sol

Thanks for your evaluation! All scores help us improve every day for our clients. Do not hesitate to book a superior room with views or Premium rooms which are allocante between 12th floor and 25th and have specials amenities for our guest. Come back soon!

Bravo, guest form Expedia!! We are very happy of knowing that you enjoyed our nice views over the beach and the "castle", our super-centrally location and our Superior Room with Views. Also our breakfast, one of our tops! We hope to welcome you back our hotel to offer you the best TRYP service. :) Miryam Aliaga Guest Experience TRYP Alicante Gran Sol

Dear giuseppe g, first, let me thank you for taking the time to transmitting us your comments about the supposed recent stay in our establishment; knowing all details about our guest experiences gives us the chance to improve on our day-to-day service. We are sorry for not covering your expectations about the hotel. Regarding the smell of the sewer, as you could experienced, we situate just in front The Port and also the Postiguet Beach, therefore sadly some windy days maybe occasionally you can feel the smell of the Harbor. Regarding the refurbish, as we could let you know, but the middle of march our company decided to close the restaurant with the aim to renovate it completely. We are very happy because it will bring a concept completely new and different in the city, but at the same time we feel that you could not rest due to the sounds of the renovation, we are in process of renovate the restaurant. Please, be sure that we have transmitted your words to entire Team to take the appropriated measures to avoid that other Guests could have your same impression, as long as we take really into account every single comment from its guests. I would like to express our sincere appreciation one more time for having trust in our services and it would definitely be a pleasure to welcome you again, giuseppe g once again either at our Hotel in order to have the opportunity to change the wrong impression given to you, very far from what we really pretend, specially to discover our new "CONVISTAS" in a very near future. Best Regards, Miryam Aliaga TRYP Alicante Gran Sol Guest Experience

Hola Jose Andrés, Gracias por tomarse el tiempo para compartir su opinión sobre nosotros. Lamentablemente, la puntuación solo repercute en el hotel directamente, no en el intermediario. Le recomendamos que en futuras reservas lo haga con nosotros directamente. Un saludo,

Thank you very much for your comment Ann!

Muchas gracias por tu comentario Joaquín. Esperamos recibirte muy pronto de vuelta :)

Thank you very much Martine! :)

Dear Nikol, Thank you very much for your comment and you can be sure I will let him know about your grattitude. We hope to see you back very soon :)

Dear Morten,Greetings from Alicante!Thank you for choosing us during your visit to Alicante and for completing our Satisfaction questionnaire.We are glad to know that you enjoyed your stay with us and we take note of all your comments as this helps us a lot to improve the service we offer to our guests.We hope to see you again on your next visit to Alicante. We are waiting for you very soon!Warm Regards,

Thank you very much Samuel!

Thank you for your comment Simona!It is for guests like you that we strive every day to improve our quality and give the best experience.We look forward to seeing you back very soon!Best regards,

Thank you very much! We hope to welcome you back very soon :)

Muchas gracias por su valoración! :)

Muchas gracias por su valoración! :)

Muchas gracias por su valoración! :)

Thank you for your comment!It is for guests like you that we strive every day to improve our quality and give the best experience.We look forward to seeing you back very soon!Best regards,