Resort e hotel con spa a Alzenau

“Transfert vers un autre hôtel sans aucune communication préalable. baignoire dans chambre sans bonde. Changement serviette aléatoire. Nettoyage toilette non effectuée. Quelques cheveux sur mur salle de bain. Rappoqualité prix n Quelque”

“Check-in procedure was a nightmare. After an hour of trying and failing to make the self-check in work, I was lucky to see an employee of the hotel and banged on a window to get their attention, or I might have been sleeping in my car that night. Hotel is down a dirt road past a junk yard and seemed really sketchy. Absolutely terrible experience - stay away!”

“Super clean room Staff were very nice Breakfast was wonderful a good choice of everything and was really fresh and tasty. There is a honesty fridge of wine and beer plus snacks which we used. This was a nice touch and we enjoyed the delicious wine on our balcony. The garden was lovely with some rabbits, a nice play area and close to a beautiful walk along the vineyards. We will definitely love to stay here again. ”

“I frequently stay at your hotel and have always appreciated the quality of the service and the overall comfort, which is why it remains my preferred choice when I am in the area. On my most recent stay, however, I was assigned a room that differed from the one I am usually given, in particular as the bathroom did not include a bidet. As this is a feature I have consistently had in my previous stays and that I personally consider important, I kindly asked whether it would be possible to change...

“Zimmer war sehr schön, Pool und Spa waren toll, Restaurant sehr lecker, Frühstück tolle Auswahl, Personal super freundlich!”