4/10 Scarso
Jeremy
Viaggio con la famiglia
15 ago 2021
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Certainly not 4 star service. NOT family friendly. Hotel parking was very far away from hotel and while they did pick up our bags (at a roundabout as there’s no designated place to stop near the hotel), we had to walk on a road with no sidewalk in heavy traffic and up a hill to get to hotel-with a baby in a stroller and me 8 months pregnant. Then up a further 5 flights of stairs to get to reception with no air conditioning. Had we known we wouldn’t have booked here. Check in only til 6.30 pm which isn’t very convenient. Then the not very helpful receptionist wanted to charge us an extra €70 on top of the almost €400 we already paid to have our 10 month old son in the room-despite telling us there was no baby bed for him. Managed not to be charged but left a bad impression. Bed very hard and uncomfortable in the room, Tiny bathroom which my husband and I couldn’t be in at the same time. Very small and cramped balcony, overall a very basic room. This hotel should be given 3 stars at best and should warn guests of the difficulty in getting there and the copious amount of stairs.the price was exorbitant given the service and amenities. This is a b&b, and one with really no common areas at all, except a small outside balcony which appeared to be locked. No bar no restaurant no nothing-it’s really not a hotel
Jeremy
Soggiorno di 1 notte ad agosto 2021