Castelli a Amer

“The hotel was located close to the Amber Fort. The staff was respectful and attentive. The breakfast was not included but we purchased it and felt it was good. The pricing was higher than listed in the Expedia property details. The room. was comfortable. Just make sure to keep a card in the alot by the door so the AC dies not turn off.”

“The property is good Ruined our overall experience, the hospitality and service were extremely disappointing and fell far below what I would expect from a property of this standard It started with the key card not working for a room, and even after notifying the front desk we had to wait outside for ~30 minutes with kids. The cart services are not able to handle the load as the numbers don't match with the guests (275 rooms, 17 carts ). Room services were taking 1.5 hours to deliver even small...

“A really great concept with such wide and thought out elements. ”

“The staff were very off, there was no warm greeting when we arrived. We were called each morning about breakfast when we were there for a break not ti be disturbed with calls. We were so deflated by the place we checked out two days earlier ”

“RM Hitesh was very nice is accommodating my requests and making sure my stay was pleasant.”

“el trato del personal ”

“Room very humid and with unpleasant smell. Shampoo and soap not replaced during the cleaning. We were charged 450 rupees for a bottle of water despite the waiter told us that our rate included soft drinks and water. Definitely not a 5 stars hotel, very disappointing. ”

“The staff were really good and helpful specially Raju Singh on the reception who helped us for our Pushkar trip, Yuvraj Singh who made sure the breakfast was top notch and served us with warmth! Also the food is just amazing, thanks to the cook Ranaji! The suite and washrooms were super clean and tip top matching our North American standard. I would highly recommend this place for a family retreat.”

“I felt very well looked after by the butler and the great breakfast buffet. Very well spent 2 nights. Highly recommend. ”