Hotel vicino a American Knee Institute - Chicago

“Beautiful property! Parking was kind of pain but would definitely stay here again.”

“Nice location but needs to be able to host streaming services like Netflix, etc”

“The property was nice and the staff was helpful”

“Staff not helpful when I mistakenly booked the wrong hotel. Lighting in room was very dim, especially over sink in bathroom, I could barely see anything.”

“Clean room. Very nice made to order omelettes at breakfast. Staff was pleasant and friendly.”

“We booked the location specifically for the indoor pool. The night we arrive. It's closed. The hours are 9am to 7pm. The next morning my child is ready to swim, but it's closed for cleaning. By the time we got back from visiting Chicago and eating it was closed for the evening. Not once were we even able to enter the pool area. The hours seriously need to be extended. People pay extra for the pool. I was over all disappointed in my stay. Then I paid for breakfast when I booked my room, after...

“Great”

“This was the worse experience I ever had I don’t know how they operate my key card didn’t operate I was locked out my room two days in a row and the help line didn’t help they kept lying saying someone would come help they came until the concierges work time so I will never stay at this hotel again”

“The wife and I just loved the overall experience that the Drake offer is phenomenal. It is definitely a place to stay.”

“The room wasn’t well clean. I noticed a used plastic fork and a Cheerio on the floor. The staff was nice however the cleanliness needs to be improved.”

“Colazione nella norma. Camere pulite anche se in tre giorni non sono mai passati a pulire e sistemare la camera. Neppure cambiato gli asciugamani. Al secondo giorno sono dovuta andare io a chiederli puliti. Per il resto un po’ lontano da Downtown ma è stata una nostra scelta personale perché i prezzi in periferia sono decisamente più bassi”

“Un'ora per fare il check in e conto alla fine sbagliato. Dopo 6 ore stanno ancora lavorando per risolvere ”

“The app told me breakfast and Paid for a breakfast but there was no breakfast.”

“The elevator was dirty and the walls in the room were stained. The staff was kind but there was only one employee checking people in with there was a line. I would not stay here again due it the cleanliness.”

“Everything was good fairy clean”

“Camera pulita, personale cordiale, colazione negli standard delle strutture dello stesso livello, comunque accettabile. Buona soluzione per visitare Chicago, 20 minuti alla Willis Tower. Improponibile per chi vuole muoversi con i servizi pubblici”

“Staff rude; rooms small - type of room can only pretty much be guaranteed by booking through hotel site. Good location”

“Nice property location. Breakfast was good. Lots of fresh fruit options at breakfast. Our room had a strange odor, but not overwhelming. Linens were clean and beds were comfy. Staff was friendly and helpful. Pool was in good condition! Lots of pool towels available.”

“All over is good”