American Royal Complex: Tour e Visite Guidate

Clean room bars

There was no staff available and we could not have our fully paid and reserved rooms, we stayed for over an hour and called every possible number and no one responded. We were told by other guests that the staff leaves early many times and no one will be available to help you get your rooms. We booked two rooms and we could not have keys so we had to drive all the way back from Kansas to Ohio without sleeping. Horrible experience, We will request a full refund.

Excellent rooms, all rest are poor. Very dirty all around; disgusting Pool Breakfast to forget. Useless people at front desk..