Guest house a Amherst

“I pulled in and immediately felt unsafe. The hot tub was under maintenance and didnt say anything on the website. Went to my room and the hard wood floor should have been pulled up 15 years ago. Room didnt match the pictures”

“C”

“No complaints”

“Clean. Good location for restaurants. Friendly staff”

“The check in was on a screen—I suppose “efficient” to not pay a guest services person, but I’d appreciate face to face with a human. Everything was fine. Clean enough, but old rooms. All amenities were low-end brands (cost efficient, I guess), the soaps, shampoos, room coffee, etc., which makes sense because of the low cost of staying there. Breakfast options were sparse, too, and they had a sign telling guests not to take food into the rooms, but with no one at the desk, people were...

“Dirty, garbage everywhere in the hallways. The entire hotel smells like garbage. Rooms were very in bad shape. Shower dirty. Desk chair dirty. Beds are called "queen" they are actually "full". The worst thing is that we could not sleep because the doors to the rooms and the doors to the elevator shut extremely loud and someone slammed a door about every 30 minutes all night long. The last one I heard was 3:30 a.m and then they started again at 4:30 a.m.”

“Great location and excellent hospitality. Hope to return soon!”