Pacchetti vacanze in An Giang

Could not find the hotel it was a completely different name.the staff were not helpfull took over 30min for the man to come to take us to our room The room was nice bed was good but dirty walls sockets falling out there was a few bags of rice and other stuff that was left behind so i dont think they really clean the room.

This is the prettiest hotel I have seen, beautifully decorated with comfortable bed and pillows & very quiet considering it was in front of the massive Gastropub. The staff were friendly and checked everything was ok during breakfast each morning. Breakfast was ok you could choose something from a list be cooked fresh and help yourself to the buffet. The only negative which is quite big for us is the pool, it does not have one but you can use the bar pool behind the hotel, you have to get a towel from reception then at the pool there is nowhere really to sit and relax and people come and look and watch especially being westerners. We were going to book a day pass at the Hilton nearby the next day for Vnd 750,000 which you can use as a credit for food/drinks/spa but it was raining that day, you can use the gym and the pool area which has privacy and relaxing sun beds.

We had a wonderful stay overall. The service was outstanding — staff went above and beyond at every turn. The room was great and the location couldn’t be beat, putting us close to everything we wanted to see and do. The one thing holding this back from a full 5 stars was the cleanliness of the room. It wasn’t up to the standard I’d expect given how well everything else was run. A bit more attention to housekeeping and this would easily be a perfect stay. Would still recommend to others and would consider staying again.

We liked the hotel fine, unfortunately our neighbors decided to party late, my wife went next door to ask them to quiet down and they wanted to fight?? The staff was not very helpful in this situation. There is no bar at the hotel, the beach is terrible but you can get a golf cart ride to the store.