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Recensioni per Motel 6 Anaheim, CA - Convention Center

2 out of 5
Motel 6 Anaheim, CA - Convention Center
2145 S Harbor Blvd, Anaheim, CA

Recensioni

6,2
Valutazione di 10 - Eccellente. 219 su 1002 recensioni" "
Valutazione di 8 - Buono. 227 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 199 su 1002 recensioni" "
Valutazione di 4 - Scarso. 149 su 1002 recensioni" "
Valutazione di 2 - Terribile. 208 su 1002 recensioni" "

6,2/10

Pulizia

7,2/10

Personale e servizio

5,6/10

Servizi

6,0/10

Condizioni e dotazioni della struttura

6,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Eric, Italy

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Very good location near convention center and to the restaurant area.
Soggiorno di 5 notti a gennaio 2020
Risposta di Hotel Manager, il giorno 28 gen 2020
Dear Guest, Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location convenient and close to your areas of interest. It was a pleasure hosting you, and we hope you will continue making us your home at our reasonably priced hotel whenever you are in our area. Sincerely, Hotel Manager

10/10 Eccellente

Irma veronica

Viaggio con la famiglia
Mi è piaciuto: Servizi
Muy buen servicio
Soggiorno di 2 notti a dicembre 2023

2/10 Terribile

Tony

Non mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a gennaio 2024

6/10 Soddisfacente

Gerardo

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
En general bien.
En general buen hotel por la cercanía a Disney. Pero no tiene para desayunar algo rápido. Las camas no son muy confortables. Para el costo creo que si debería considerar por lo menos el desayuno continental.
Soggiorno di 4 notti a dicembre 2023
Risposta di Nancy Y., il giorno 17 gen 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Buono

Rosette

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Room was clean and spacious. Bathroom a bit tight. But room has a smell
Soggiorno di 1 notte a dicembre 2023
Risposta di Nancy Y., il giorno 17 gen 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Buono

Ryan

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
I don’t know if they sold the motel after new year, but we were the only ones staying there
Soggiorno di 5 notti a dicembre 2023
Risposta di Nancy Y., il giorno 17 gen 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Eccellente

Faanoa

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti a dicembre 2023

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
My mom and dad stayed at the same time and found 3 live bed bugs in their bed. The hot water didn’t work for over 12 hours, the door didn’t seal properly and my socks were gray after walking around on the floor.
Soggiorno di 4 notti a dicembre 2023
Risposta di Brand Experience Team, il giorno 9 gen 2024
Hi Traveler,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

4/10 Scarso

Monita

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
On the floor so dusty. When I turn on air conditioner blowing out the dust. The bathroom door broke.
Soggiorno di 3 notti a dicembre 2023

4/10 Scarso

Germán

Busque mucho mi reserva con el numero que me otorgaron y no apareció, por lo mismo no fui por que no respetaron mi reserva.
Soggiorno di 1 notte a dicembre 2023
Risposta di Brand Experience Team, il giorno 9 gen 2024
Hola Germán,Gracias por compartir tu reseña. Nos gustaría disculparnos por el malentendido que pudo haber ocurrido durante su reciente estadía con respecto a sus problemas de reserva. Su experiencia es importante para nosotros y esperamos tener la oportunidad de mejorar su experiencia con nosotros. Por favor visite nuevamente.Lilith#Equipo6

8/10 Buono

ana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager., il giorno 1 gen 2024
Dear ana,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager

10/10 Eccellente

EDWIN A

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Hotel Manager, il giorno 30 dic 2023
Dear EDWIN A,Thank you for the 10 out of 10 rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.SincerelyHotel Manager

2/10 Terribile

Darren

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It’s a no from me
Smallest hotel room every stayed in Location is good for the strip Moldy room
Soggiorno di 4 notti a dicembre 2023
Risposta di Hotel Manager, il giorno 30 dic 2023
Dear Darren,Thanks for choosing our hotel. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We have forwarded this issue to the management team. Trust us with your stay in the future for excellence beyond measure. Please stay with us again.SincerelyHotel Manager

10/10 Eccellente

Michelle

Employees very friendly
Soggiorno di 2 notti a dicembre 2023
Risposta di Hotel Manager, il giorno 26 dic 2023
Dear Michelle, Thank you for staying at our hotel. I am happy to hear that you enjoyed our hospitality and compliment the trustworthiness. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide. Please visit us again.Sincerely, Hotel Manager

8/10 Buono

Jade

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
5 person trip
For being just a place to sleep it was good, there was a lot of empty space which could have been used for a table. There was no hair dryer unfortunately. It comfortably fit 5 people in one room.
Soggiorno di 4 notti a dicembre 2023
Risposta di Hotel Manager., il giorno 23 dic 2023
Dear Guest,Thank you for the review. I am pleased that you had a good experience with us. Guests who trust us with their business are usually satisfied and happy. Every day we take committed actions to ensure that we are the best hotel in the area. Our goal and aim is to make your next visit with us overwhelmingly positive. I hope that you will give us another chance to serve you.Sincerely,Hotel Manager.

10/10 Eccellente

Jesus

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 18 dic 2023
Dear Jesus,Thank you for the stay at our hotel. We're delighted to hear that you had such a wonderful experience during your stay at our hotel. It's our utmost priority to provide exceptional service, hospitality, and an overall outstanding experience for our guests. Your satisfaction is truly our reward. We can't wait to welcome you back for another memorable stay with us. Thank you for your kind words and for choosing our hotel. Please visit us again.SincerelyHotel Manager

10/10 Eccellente

Angel

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 16 dic 2023
Dear Angel,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

8/10 Buono

Ralph

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 6 notti a novembre 2023
Risposta di Hotel Manager, il giorno 20 nov 2023
Dear Ralph,Thanks for sharing your great feedback and giving a 8 out of 10 ratings. Your rating is very encouraging and motivates our staff. We are always trying to provide great services to the new guest. I hope to you will recommend our hotel with your family and friends. Thanks for your feedback.SincerelyHotel Manager

2/10 Terribile

Sara

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This priority is beyond disgusting! Spiders and roaches! Dirty walls and floors and mold in the shower! Manager and staff on duty are RUDE and unprofessional. No towels, no soap and lights were broken! Trash cans over flowing and trash in the parking lots
Risposta di Hotel Manager., il giorno 14 nov 2023
Dear Guest,Thank you for writing the review. I’m sorry that we couldn’t provide the quality of experience that you desired. We’re always working, however, to make the experience here better. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely,Hotel Manager.

10/10 Eccellente

Cynthia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Overall a good place to spend a couple nights
Very close to Disneyland. Service was very friendly. However, the beds were a bit stiff for my liking but some of my family members liked that. I would stay here.
Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Manager., il giorno 13 nov 2023
Dear Cynthia,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that our proximity to Disneyland and our friendly service met your expectations. We appreciate your honest feedback about the beds. We understand that preferences can vary, and we're glad to know that despite the beds being a bit stiff for your liking, some of your family members found them comfortable. Your recommendation means a lot to us, and we would be honored to welcome you back on your next visit. Sincerely, Hotel Manager

10/10 Eccellente

Jamell

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 8 nov 2023
Dear Jamell,Thanks for sharing your great feedback and giving a 8 out of 10 ratings. Your rating is very encouraging and motivates our staff. We are always trying to provide great services to the new guest. I hope to you will recommend our hotel with your family and friends. Thanks for your feedback.SincerelyHotel Manager

10/10 Eccellente

Tina

Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager., il giorno 24 nov 2023
Dear Tina,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 Eccellente

Austin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2023
Risposta di Hotel Manager, il giorno 31 ott 2023
Dear Austin,Thanks so much for your 10 out of 10 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

4/10 Scarso

thanya

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 31 ott 2023
Dear thanya,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

6/10 Soddisfacente

Jean Philippe

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Room was not really clean
Soggiorno di 3 notti a ottobre 2023
Risposta di Hotel Manager., il giorno 28 ott 2023
Dear Guest,Thank you for writing the review. It's nice to see that you had an overall good experience. We apologize that the cleanliness concern made your stay undesirable. We’re always working to get better. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I really hope that you will give us another try.Sincerely,Hotel Manager.

8/10 Buono

Laura

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
.
Soggiorno di 8 notti a ottobre 2023
Risposta di Hotel Manager, il giorno 26 ott 2023
Dear Laura, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

10/10 Eccellente

Angela

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I love that it has free parking. And it's about a 20 minute walk to disneyland. Easy check-in process and the room was spacious and clean. I do wish there was a blow dryer and a coffee pot in the room though.
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager., il giorno 17 ott 2023
Dear Angela,Thank you for staying with us. We are thrilled to know you loved every aspect of your visit. It's great to know that from check-in to departure, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

10/10 Eccellente

Courtney

Soggiorno di 2 notti a ottobre 2023
Risposta di Hotel Manager., il giorno 17 ott 2023
Dear Courtney,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely,Hotel Manager

4/10 Scarso

Ricki

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Room was not very clean and the AC unit made a terrible noise all nice. Sounded like it was going to fall apart.
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager., il giorno 17 ott 2023
Dear Ricki,We regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We take feedback from our guests very seriously. we have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better. Sincerely,Hotel Manager

10/10 Eccellente

Arazeli

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel no issue!!!
Soggiorno di 3 notti a ottobre 2023
Risposta di Hotel Manager., il giorno 17 ott 2023
Dear Arazeli,Thank you for your great review! We are so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. We look forward to hosting you again for another peaceful stay very soon! Sincerely, Hotel Manager

2/10 Terribile

Gabriela

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Horrible stay
Dirtiest hotel I have ever stayed at ….. would NOT recommend!!!
How could they not see the filth on the walls ?
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 16 ott 2023
Dear Gabriela,Thank you for choosing our property.We are very sorry that we did not meet your expectations.Your comments are very important to us, as they will help us to improve our services and our guest experience even more.We hope that you will visit us again.SincerelyHotel Manager

2/10 Terribile

Martha

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Only thing I liked was the accessibility to stores in the area and distance to Disneyland. I brought to the attention of the manager that they had roaches which I have pictures of in the room. They offered to move us to another room or give a discount and I did go with a discount but saw roaches all 3 nights and crickets. Beds were extremely hard. It was just not a comfortable experience. Will never be staying there again.
Risposta di Hotel Manager, il giorno 16 ott 2023
Dear Martha,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before. Please visit us again.SincerelyHotel Manager

10/10 Eccellente

Kayla

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay
Soggiorno di 2 notti a ottobre 2023
Risposta di Hotel Manager., il giorno 13 ott 2023
Dear Kayla,Thank you for your kind review. I’m glad you had a good experience with us. We take pride in providing the best possible guest experience, and I hope you can take advantage of more of what we offer when you stay with us next time.Sincerely,Hotel Manager.

8/10 Buono

Vindy

Soggiorno di 2 notti a ottobre 2023
Risposta di Hotel Manager, il giorno 1 nov 2023
Dear Vindy, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

2/10 Terribile

Michael

Soggiorno di 2 notti a ottobre 2023
Risposta di Hotel Manager., il giorno 13 ott 2023
Dear Michael,Thank you for the review.Our apologies for the dissatisfaction.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager.

4/10 Scarso

Rebecca

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Not the best hotel but the location was good
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 9 ott 2023
Dear Rebecca,Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience.Sincerely,Hotel Manager

10/10 Eccellente

Teresa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 9 ott 2023
Dear Teresa,Thanks for sharing your great feedback and giving a 10 out of 10 ratings. Your rating is very encouraging and motivates our staff. We are always trying to provide great services to the new guest. I hope to you will recommend our hotel with your family and friends. Thanks for your feedback.SincerelyHotel Manager

8/10 Buono

Jose

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Everything was great and was truly impressed
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel manager , il giorno 8 ott 2023
Dear Guest, We are happy to know that you had a good stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely, Hotel Manager

10/10 Eccellente

MARK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a settembre 2023
Risposta di Hotel manager , il giorno 8 ott 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Buono

leencey

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio e servizi
This hotel was convenient close to Disneyland . But the property is older the bathrooms need more cleaning and maybe and update. The room worked for an over night trip but didn't feel cozy
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 6 ott 2023
Dear leencey,Thank you for your feedback and for choosing our hotel for your Disneyland trip. We appreciate your comments about our convenient location. We understand your concerns about the property's age and the need for updates. We'll take your input seriously and work on improving our facilities to create a cozier and more comfortable atmosphere for our guests. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

8/10 Buono

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Hotel Manager, il giorno 2 ott 2023
Dear Robert,Thank you for your 8 out of 10 ratings! We're glad to hear that you enjoyed your experience with us and hope to continue exceeding your expectations in the future. If there is anything we can do to improve your next visit, do let us know. Hope to welcome you again soon.Sincerely,Hotel Manager

2/10 Terribile

Zenaida

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was SUPER dirty!! There was blood stains on the walls,the beds were dirty and also had blood, the floor was so dusty and lookedlike they hadn't mopped or swept in about a month, mold in the restroom, the beds felt like we were sleeping on box springs, a/c didn't work. If i could get my momey back, I WOULD!!!!!!
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel manager , il giorno 26 set 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 Buono

Ivan

Soggiorno di 1 notte a settembre 2023
Risposta di Hotel manager , il giorno 27 set 2023
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

2/10 Terribile

Lauren

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
There were crickets and dead beetles in the unit. I would like to request a refund
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 22 set 2023
Dear Lauren,We're sorry to hear that you had a negative experience during your stay with us. We have a vigorous pest control program and can assure you that no insects are in our rooms. Please know that we take all guest concerns seriously and would appreciate the opportunity to investigate the situation and come to a resolution. We hope to have the chance to improve your experience in the future.Sincerely,Hotel Manager

10/10 Eccellente

AMEX

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 5 notti a settembre 2023
Risposta di Hotel Manager, il giorno 18 set 2023
Dear AMEX,Thank you for the perfect score! We're thrilled that you had a flawless experience with us. If you ever have any specific feedback or requests in the future, please don't hesitate to share. We can't wait to provide you with another exceptional experience during your next visit.Sincerely,Hotel Manager

2/10 Terribile

Diane

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Tub had hair,sheets dirty also with hair,died crickets, no iron and no blow dryer. Never staying there again. Very bad experience!
Soggiorno di 2 notti a settembre 2023
Risposta di Hotel Manager., il giorno 15 set 2023
Dear Guest,Thank you for your stay. I am sorry for the bad experience due to the cleanliness issue. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely,Hotel Manager.

8/10 Buono

Natalie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad agosto 2023
Risposta di Hotel Manager, il giorno 14 set 2023
Dear Natalie,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 Eccellente

Sahiry

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 14 set 2023
Dear Sahiry,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 5-star rating. Please visit us again soon.Sincerely,Hotel Manager

10/10 Eccellente

Sahiry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 12 set 2023
Dear Sahiry,We were pleased to know that you enjoyed an excellent stay at our hotel. We are dedicated to giving our guests the finest service possible. Your five star review are an affirmation of our efforts, which encourage us to continue doing our best for you. We hope to see you again soon!Sincerely,Hotel Manager

4/10 Scarso

Cory

Non mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 5 set 2023
Dear Guest,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay did not meet your expectations, and we apologize for any inconvenience you experienced. Your satisfaction is important to us, and we take your comments seriously.If you have any specific concerns or suggestions for improvement, please feel free to share them with us. We value your input and will use it to make necessary improvements.We hope you will consider giving us another opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager