Hotel vicino a Andes Tower Hills - Kensington

“Very nice, would stay here again.”

“Room was clean, beds comfortable. Quiet. I will stay there again!”

“The housekeeping needs to do a better job! I did talk to the head of housekeeping and she was very pleasant! Would stay there again!”

“clean room comfy beds good onsite restaurasnt”

“We will never stay at this resort again. We had NO water for showers , toilets , or any basic need for almost 24 hrs. The air conditioner was not working and filthy. This caused us to not sleep comfortably. When I addressed the manager on duty about the issue we were dismissed and talked down to. Waking up on check out day and still no water I requested a full refund. He offered only a partial reimbursement and again a dismissal tone. When I asked for the name of the ownership he threatened...

“Struttura datata e con scarso livello di manutenzione. Livello di pulizia delle camere scarso, all'ingresso si avvertiva un cattivo odore e c'era umidità. Nella nostra camera il lavandino era mezzo otturato e gli asciugamani macchiati. Sufficiente la colazione. Ok per una notte a prezzo contenuto”

“We were given a room that wasn’t finished cleaning- one of the two beds weren’t made (at midnight), trash wasn’t taken out, the faucet in the bathtub was running and the towels were tossed around. We requested another room. That one at least didn’t have those issues, but the AC wasn’t working and the entryway light was fritzing out - like in a scary movie. The breakfast area has seen better days. The place looked not well maintained.”