The home we stayed in was truly a log cabin in the woods. It was in a beautiful setting. Close to the skiing and grocery store and gas station. The home was surrounded by truly gigantic, gorgeous trees everywhere. We were so surprised to find snow all over the property, which may be location even more beautiful.
The negatives were that the fireplace was not working properly. A part needed to be repaired so that you could have different temperatures of heat, but the handyman advised it to be done after we checked out. Also the shower in the upstairs bath had to be turned on at such a particular place on the handle so that it would put out hot water. Since this is the bathroom that our children were using, it was quite a pain to have to help them with his procedure every time they showered. The handyman suggested we could use the bathtub, but the children were all ages 7 through 11, and did not want to take a tub bath. Also that was not mentioned when we read the summary of the property. Again, the handyman said this was a piece inside of the wall that needed to be replaced, but shouldn’t be done until after we left. When speaking with the property manager, and asking for compensation for these two things that did not work as were advertised, the owners refused. They said the handyman said both items were working at a functional level. Well, yes, they were, but they were not working at 100% level. And that is not what we signed up for is partial usage of these things. This put a very bad taste in our mouth, because the next people to rent this property will have everything working 100% properly, whereas we did not. To take some money off for things not working, that were said to be working, when we signed the contract, was very disappointing. This alone will keep us from ever choosing this home to stay in again. Or use this property company. It would’ve been such a simple solution, but the owners were too stingy, too selfish, and to worried about the bottom dollar over the happiness and promised features to the renter.
