Dear Walter, Thank you so much for taking the time to leave us a score. I'm so glad to see you had a lovely stay in our hotel. We hope you choose to stay with us again when you next visit Antwerp. Warm regards, Gilles C. - General Manager

Beste Maria,Bedankt om ons een score te geven. Het is zeer fijn om te horen wanneer onze gasten hebben genoten van hun verblijf bij ons.Hopelijk zien we u snel terug.Met gastvrije groeten, Gilles C. - General Manager

Ci fa piacere che abbia sottolineato la grandezza e la qualità dell'arredo delle camere, aspetti che contribuiscono a garantire un soggiorno piacevole e confortevole. Ci dispiace, invece, che il servizio offerto dal nostro staff non abbia soddisfatto del tutto le sue aspettative. Terremo conto delle sue considerazioni sulle operazioni di check-in in maniera tale da renderle più veloci e ridurre i tempi di attesa per la consegna della camera. Ci rincresce, inoltre, sapere dei problemi avuti per il rumore causato dagli altri ospiti. In questi casi invitiamo a contattare immediatamente la reception la quale provvederà a riportare la quiete necessaria a garantire a ciascuno un riposo ottimale. Myriam, Passionate General Manager

Dear Lara. Thank you for taking the time to review your experience. We are sorry that your recent stay didn't meet all your expectations. However we feel the following may help clarify the situation. We are an aparthotel and as such provide a weekly cleaning service although clean towels are provided at reception if required at no extra charge as well as removal of rubbish upon request. Nevertheless housekeeping services are available as an optional paid service. For an extra cleaning during your stay there is a fee of 25 €. We really appreciate your special mention to the convenient parking access. We look forward to hearing from you. Best regards, Myriam, Passionate General Manager

Dear Lara. Thank you for taking the time to review your experience. We are very sorry your experience wasn't completely satisfying and ask you to please accept our apologies. We would appreciate receiving more detailed information so that we can address any shortcomings. We look forward to hearing from you. Best regards, Myriam

Gentile Pamela, la ringraziamo per il tempo dedicato a condividere la sua esperienza presso le Premier Suites Pus Antwerp. Siamo lieti che abbia apprezzato la nostra ubicazione e il comfort e servizi presenti in struttura. Ci rincresce che la colazione non abbia soddisfatto le sue necessità; la invitiamo a contattarci per specificare come avremmo potuto rendere la sua esperienza migliore. Grazie, infine, per i commenti positivi sull'accoglienza che ha ricevuto da parte del nostro personale. Speriamo di avere il piacere di accoglierla di nuovo presso le PREMIER SUITES PLUS Antwerp. Cordiali Saluti. Maya Adriaensens, Direttrice generale

Gentile Ospite, La ringraziamo per aver condiviso la sua recensione per quanto riguarda il suo soggiorno presso l'Hotel Antwerp City. Siamo spiacenti che abbia riscontrato degli inconvenienti al suo arrivo e che abbia dovuto attendere più del previsto per l'assegnazione di una nuova camera; faremo in modo che episodi del genere non si verifichino in futuro. Grazie ad ogni modo per l'accenno al comfort e servizi presenti nella suite successivamente assegnatale. Speriamo vivamente di rivederla al più presto presso l'Antwerp City Hotel. Cordiali saluti Maya Adriaensens, Direttrice generale

Gentile ospite, grazie per aver lasciato un commento sull'Hotel Antwerp City. Siamo lieti di sapere che si è trovato bene durante il suo soggiorno con la famiglia presso il nostro hotel e che abbia gradito la comodità e l'arredo della sua stanza. Ci scusiamo per il problema con la TV e avremmo voluto poterla assistere durante la sua permanenza per risolverlo; le ricordiamo che la nostra reception è sempre disponibile per assisterla 24 su 24. Ci fa molto piacere leggere i commenti riguardo alla cortesia del nostro staff e la ringraziamo. Cogliamo l'occasione per rivolgerle i nostri più cordiali saluti, nell'attesa speranzosa di poterla accogliere nuovamente come ospite in futuro. Maya Adriaensens, Direttrice generale

Dear Guest, Thank you for letting us know how satisfied you were with your recent stay. It is very rewarding to read that you appreciated our premier suites plus Antwerp. We are glad that you were happy with our prices. Thank you for your kind recommendation, the entire team look forward to seeing you on your next visit! Kind regards, Maya Adriaensens, General Manager

Gentile ospite, Grazie per aver condiviso la sua recensione sul suo soggiorno presso il PREMIER SUITES PLUS Antwerp. Ci fa piacere che la sua esperienza sia stata positiva. Il nostro sito la informa che non effettuiamo la pulizia giornaliera per poter offrire ai nostri ospiti delle nostre camere ad un prezzo più vantaggioso. Certamente offriamo il cambio degli asciugamani e rimuoviamo la spazzatura dalla camera. Ci fa molto piacere che ci abbia dato un punteggio alto per la nostra struttura e speriamo di riaverla presto come nostra gradita ospite Cordiali saluti.

Gentile Ospite, La ringraziamo per il tempo dedicato a condividere la sua esperienza di soggiorno presso il PREMIER SUITES PLUS Antwerp. Grazie per i commenti positivi sulla qualità generale della sua permanenza. La gentilezza e la competenza del nostro staff è parte integrante della nostra professionalità e le sue considerazioni in merito sono state riferite e molto gradite da tutto il personale. Siamo lieti che la camera assegnatale non abbia disatteso le sue aspettative in termini di grandezza e funzionalità. Cogliamo l'occasione per dirle che speriamo di poterla accogliere nuovamente come nostro ospite in futuro. Cordiali saluti.

Gentile Alessandro, la ringraziamo per aver condiviso la sua esperienza di soggiorno presso le PREMIER SUITES PLUS Antwerp. Siamo lieti di apprendere che il suo soggiorno presso la nostra struttura sia stato piacevole e che ne abbia apprezzato la posizione. La ringraziamo per i commenti positivi in merito alla pulizia, arredamento e comfort della sua camera. Speriamo di avere il piacere di accoglierla di nuovo presso le PREMIER SUITES PLUS Antwerp. Cordiali Saluti. Jill Van Avermaet, Hotel Manager at interim

Dear Jacques,Thank you for taking the time to leave us a review. I'm so glad to hear you had a nice stay at our hotel. We hope you choose to stay with us again when you next visit Antwerp.Warm regards, Gilles C. - General Manager

Dear Aran,Wow, a 5 out of 5, thank you so much for this huge compliment! I'm delighted to hear you loved our hotel.We hope to see you again soon!Warm regards, Gilles C. - General Manager

Dear James,Thank you for taking the time to leave us a review. I'm happy to hear you enjoyed our friendly staff and central location. My apologies for the cleanliness of the room, I will discuss your comment with our housekeeping team as this is unacceptable. It's thanks to reviews like these that we can keep on improving our service for future guests.We hope you choose to stay with us again when you next visit Antwerp.Warm regards, Gilles C. - General Manager

Dear Marina, Thank you so much for taking the time to leave us a score. I'm very happy to hear you had a great stay with us. See you soon?Warm regards, Gilles C. - General Manager

Dear Aran,Thank you so much for taking the time to leave us a review. I'm so sorry to hear about your bathroom. We have a non-smoking policy inside our hotel, so this is not okay. Please don't hesitate to contact our reception if you have any problems or question during your stay with us. They will be happy to help. We hope you choose to stay with us again when you next visit Antwerp. Warm regards, Gilles C. - General Manager

Dear Mbaki, Thank you for taking the time to leave us a score. I'm sorry to hear you didn't enjoy your stay with us. You may always contact us with some more information about your stay, so we know how we can improve our service for future guests. Warm regards, Gilles C. - General Manager

Dear Louise, Thank you so much for this maximumscore, what a huge compliment! I'm overjoyed to hear you absolutely loved your stay with us, and particularly our laundry facilities. Please don't hesitate to tell your friends and family about your stay in our hotel. We hope to see you again soon!Warm regards, Gilles C. - General Manager

Dear guest, Thank you for taking the time to leave us a score. I'm sorry to hear you didn't enjoy your stay with us. You may always contact us with some more information about your stay, so we know how we can improve our service for future guests. Warm regards, Gilles C. - General Manager

Dear Douglas, Thank you so much for this maximumscore and wonderful review! I'm delighted to hear you think our hotel is a wonderful property, and that you loved our central location, spacious rooms and good facilities, and our lovely staff.We can't wait to see you again.Warm regards, Gilles C. - General Manager

Dear Ismail, Thank you for taking the time to write us a review. I'm so sorry to hear you didn't enjoy your stay with us. You may always contact me through gm@premiersuitesantwerp.com to tell me a bit more about your stay with us.Warm regards, Gilles C. - General Manager

Dear Claire, Wow thank you so much for this amazing score and review, what a compliment! I'm so happy to hear you had a great stay with us, and that you would recommend us to others! Please don't hesitate to tell your family and friends about your stay with us.See you next time you're in Antwerp!Warm regards, Gilles C. - General Manager

Dear JR,Wow, a 10 out of 10, thank you so much for this huge compliment! I'm overjoyed to hear you had a perfect stay with us. Please don't hesitate to tell your friends and family about your stay in our hotel. See you soon?Warm regards, Gilles C. - General Manager

Dear Javier, Thank you for taking the time to write us a review. I'm so sorry to hear you didn't enjoy your stay with us. I've written down your comments, and will discuss them with our entire team during our team meeting, thank you for letting us know.Warm regards, Gilles C. - General Manager

Dear A, Thank you for taking the time to leave us a score. I'm sorry to hear you didn't fully enjoy your stay with us. If you would want to give us some more information about your stay, you may always contact us. Warm regards, Gilles C. - General Manager

Dear Roman,Thank you for taking the time to write us a review. I'm so sorry you experienced our front desk staff as unwelcoming, I can assure you that they would never intend to hurt or insult our guests. Nevertheless, I will have a conversation with our entire reception team to discuss the incident you described and see how we can handle situations like these better in the future. Warm regards, Gilles C. - General Manager

Dear Tony, Wow what a compliment, a maximumscore! Thank you so much. I'm overjoyed to hear your stay with us was perfect. We can't wait to see you again. Warm regards, Gilles C. - General Manager

Dear Patrick, Thank you for taking the time to leave us a score. I'm delighted to hear you loved your time in our hotel. We hope you choose to stay with us again when you next visit Antwerp.See you then?Warm regards, Gilles C. - General Manager

Dear Ronald,Thank you so much for taking the time to leave us a score. I'm so happy to hear you had a wonderful stay with us. Please don't hesitate to tell your friends and family about your experiences in our hotel.See you soon?Warm regards, Gilles C. - General Manager

Beste Anouska, Bedankt voor deze maximumscore en prachtige review, wat een compliment! Ik ben zo blij om te horen dat u genoten heeft van ons warme welkom en onze goede service. Hopelijk zien we u snel terug voor een volgend verblijf in ons hotel?Tot dan!Met gastvrije groeten, Gilles C. - General Manager

Beste Chantal, Bedankt om ons een review te schrijven. Het is geweldig om te horen dat u ons een mooi hotel vindt, en dat u genoten heeft van ons vriendelijke team. Ik check de kamer waarin u verbleef en laat de ventilatie nakijken door ons technische team, bedankt om het te laten weten.Tot de volgende keer?Met gastvrije groeten, Gilles C. - General Manager

Dear Angelique,Thank you so much for taking the time to leave us this wonderful score, what a huge compliment! I'm overjoyed to hear you absolutely loved your stay with us, from start to finish.See you soon?Warm regards, Gilles C. - General Manager

Dear Caroline, Wow a maximumscore, thank you so much for this huge compliment! I'm delighted to hear you absolutely loved your stay in our hotel, and there was nothing that could have been improved. We can't wait to see you again.Warm regards, Gilles C. - General Manager

Beste Vanessa,Bedankt om ons een review te schrijven. Het is zo fijn om te horen dat alles naar wens was tijdens uw verblijf, en dat er niets op te merken was.Zien we u snel terug?Met gastvrije groeten, Gilles C. - General Manager