Hotel a Arcola

“Love staying at this location”

“Checking went without any issues, Staff was nice. The room was satisfactory, clean and ready. nice to have a mini fridge for leftovers from dinner, but unfortunately the microwave did not work. Thankfully the AC worked. We checked in late and only stayed for one night, so it was fine. We didn't even turn on the TV to see if it worked LOL, (too tired). I was looking forward to the swimming pool, but it was closed. By the looks of it it has seen better days. Breakfast was good, but ran out of...

“Great place to stay!”

“Owners are very nice and take pride in their hotel and it shows!”

“The place was fantastic and just what I was looking for. The room was excellent, clean, comfortable. The host was great! Breakfast was delicious! ”

“This hotel is brand new. Because of it because of it being so new a lot of things to work properly. My biggest disappointment was the pool was not ready for guest. It looks to be at least a month away before anyone can go swimming in the pool. Hotels.com did not tell us that there was no working pool on the property. hotels.com answer the question that there is a pull on a property to be correct. They were right there was a pool in a property, but you cannot use it. I was traveling with my...

“I just want to note some things about the room. The bathroom smelled like mildew upon arrival. There is a hole in the wall on the wall behind the room door. A piece of the front door is missing when entering the room. There was something red in the wall to the right upon entering the door. The bathroom floor and lower wall has lots of wear and tear. Nice size spider web on the wall next to my bed. For 1 night at $190 I would expect a better experience. I’ve been in communication with staff and...

“Breakfast was great,place was clean and staff were friendly!”

“We chose it for location more than anything. Just a one night stay. No frills just a place to stay where we needed to be”

“The ,toilet didn't work properly. There was hair on the shower walls from the last guest that I had to rinse away. The HVAC unit was abundantly noisy. Bed was comfortable but I got a terrible nights sleep. Soap bar was the size of a half dollar. You couldn't get any lather on my wash cloth. All in all, not what I expected.”

“The shower soap, shampoo needed refilled. The hand soap at the sink needed refilled. Toilet paper was running low.”

“The breakfast was good! The outside area and parking lot need some attention! Staff was very friendly!”

“Worst stay ever. Flies Dirty No pillows Pictures don’t match online. It looks nothing like shown online. No breakfast. Do not stay here. Smells like weed No soap Dirty bedding”

“Very clean friendly staff, plenty parking.stores and resturants near by ”

“Staff was amazing! Bummed the hot tub was out of order.”

“Very affordable”

“When we checked in there was no one at the desk which required us to wait for several minutes. The bed frame had a piece of it sticking out the side on which my wife cut her leg. The breakfast wasn’t bad, however all they had to drink was coffee or hot tea. They had cereal which meant there had to be milk somewhere. It took a trip to the front desk to ask about it. The desk attendant went to get someone from the kitchen staff who finally brought out a few cartons of milk. The hotel wasn’t bad...

“Pool was closed due to leaks, and we couldn't check in even a minute before 3. Staff was short on customer service skills.”

“Wasn’t the cleanest . No live ones but found way too many dead roaches ”

“After arriving late at night and going to sleep, I woke up and realized the bed I was sleeping in was filthy. The shower did not work and the bathroom vanity was unfinished. I packed my things back up and checked out being told I would be refunded. No response when I reached out twice in the Expedia app. I called the hotel and was again told I would be refunded. This was 3 weeks ago and no refund. This place is just awful.”