Hotel in zona Arden-on-the-Severn, Crownsville

“This hotel is located in a crappy neighborhood. There were homeless and very sketchy men hanging on and around the property panhandling. When my daughters got to their room there was a cockroach on the floor. There were stains on the towels and pillow cases. There are signs of wear if you look closely, scratches on doors, hallway display cases with broken glass. I will never ever stay in this hotel again!! AND they charged us for parking.”

“Great place for price”

“Ther service was terrible, starting with calling the hotel to request a shuttle. First, they told us that because I made the reservation through Expedia, they couldn't provide service. Then I called Expedia customer service, and they called the hotel because that was included in the reservation. After arriving at the hotel, the service was poor; the staff member who attended to us was on her phone all the time. I will never return to that hotel; the service was TERRIBLE.”

“Beautiful”

“This was a great quick overnight stay that was reasonably priced. The rooms were clean. However, the chain or barrel lock on the door was broken/missing. The bathroom light tripped off so we showered in the dark. Breakfast was good and served on time so we could make our 815 flight. Transport to airport was on time as well and convenient.”

“Posto pessimo, con pessima comunicazione e non ci sono dei chiarimenti pre arrivo. Ancora aspetto il rimborso dei 100$”

“Staff was very help.”

“Modesto ma pulito, abbastanza silenzioso, letto comodo e aria condizionata ben funzionante. ”

“We just happened to be there with several soccer teams and it was loud, noisy and very disruptive the whole weekend”

“Very convenient location. Clean rooms, complimentary coffee and water and cookies in the lobby. Highly recommended.”

“The room reeked of cigarettes.”

“Let me begin by saying that Holiday Inn is one of my favorite places to stay and I know that I will definitely stay again. Staff is always friendly, polite, and professional Beds & pillow! always a superior nights sleep!! Breakfast is always great too I will admit that I am hyper-aware of my surrounding and with that being said, the property could use some upgrades or just cosmetic work. shower head was out of the wall--the wall mount needs to be remounted. obvious stains on the couch (a...

“We like the old style”

“Staff was friendly and helpful. Room and lobby were clean. Great location and close to highway!”

“Nice”

“The staff and service was excellent from checking in, to breakfast, to checkout!”

“The room was not cleaned on the day it was scheduled to be cleaned even after checking with the front desk.”