2/10 Terribile
Regina
12 ago 2025
Non mi è piaciuto: Servizi
I checked in friday afternoon. Right off i notticed that the awning outside was crumbling and half ripped off. Got into the room and the tv didnt work. Someone came up and took about an hour to finally bring in a new tv. This room was for me and 1 other person it was their birthday so i decorated all romantic. Some baloons, rose petals and fake candles. The guy who brought the tv in saw me decorating and never said anything. Next morning some man who claimed to be house keeping just walking into the room while we was in bed. Never knocked or anything. The man stood there after seeing us and proceeded to tell us everything had to be cleaned before we left. Wich we planned on doing anyways. I had dropped my phone between the bed and the wall and when i moved the bed there was dirty panties and a bunch of trash. I called front desk and thwy said someone would come. Noone ever came. I checked out on sunday morning. We gathered all the decorations and bagged them and set by door. Its now 2 weeks later and i call to ask why i was never refunded my deposit. I was told there was a party in that room and thats against policy. I told them it was only 2 people not a party. He said we saw decorations and you are not allowed to do that. I told him we took everything down and bagged it all up. Nothing was even stuck to walls it was literally just hellium ballons, fake rose petals and fake candles. He said they are keeping deposit because decorations were brought in and thats not allowed
Regina
Soggiorno di 2 notti ad agosto 2025
