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Recensioni per Hilton Garden Inn Asheville Downtown

3 out of 5
Hilton Garden Inn Asheville Downtown
309 College St, Asheville, NC

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 509 su 735 recensioni" "
Valutazione di 8 - Buono. 164 su 735 recensioni" "
Valutazione di 6 - Soddisfacente. 39 su 735 recensioni" "
Valutazione di 4 - Scarso. 16 su 735 recensioni" "
Valutazione di 2 - Terribile. 7 su 735 recensioni" "

9,6/10

Pulizia

9,4/10

Personale e servizio

9,0/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Beatrice, Lake Orion

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We really enjoyed our time at the Hilton Garden Inn Asheville. The hotel is within walking distance of the downtown Asheville area plus they provide a shuttle to and from the area. The gentleman that ran the shuttle was very helpful and personable. The hotel front desk was well managed and everyone was extremely. I would definitely stay here again.
Soggiorno di 2 notti ad aprile 2024
Risposta di Cristina, il giorno 24 apr 2024
Beatrice, Thank you so much for taking the time to share your thoughts regarding your stay at our property. I am so happy to hear that you enjoyed your time with us.If you have any additional thoughts or comments, please feel free to reach out. Thank you for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in Asheville!All the best,

8/10 Buono

Peggy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice hotel close to downtown.
Soggiorno di 1 notte a marzo 2024
Risposta di Cristina Fernandez, il giorno 9 apr 2024
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

8/10 Buono

Max

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Cristina Fernandez, il giorno 9 apr 2024
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Desiree' Casey, il giorno 5 apr 2024
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

Malgorzata, Clermont

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Desiree' Casey , il giorno 27 mar 2024
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

Matthew

Soggiorno di 1 notte a marzo 2024
Risposta di Desiree' Casey , il giorno 15 apr 2024
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

8/10 Buono

Nagesh

Mi è piaciuto: Pulizia e servizi
Good location and parking.
Soggiorno di 2 notti a marzo 2024
Risposta di Desiree' Casey , il giorno 18 mar 2024
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

Susan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We always stay here
Soggiorno di 1 notte a marzo 2024
Risposta di Desiree' Casey, il giorno 15 mar 2024
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

6/10 Soddisfacente

Donna

Soggiorno di 2 notti a marzo 2024
Risposta di Desiree' Casey, il giorno 25 mar 2024
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

Janice, Boone

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our stay was short but we felt very comfortable right away. We would certainly go and stay there again. Kind staff and spotless. Also breakfast was very good.
Soggiorno di 1 notte a febbraio 2024
Risposta di Desiree' Casey , il giorno 25 feb 2024
Thank you so much for taking the time to share your thoughts regarding your stay at our property. We always appreciate getting feedback from our guests! I am so happy to hear that you enjoyed your time with us.If you have any additional thoughts or comments, please feel free to reach out. Thank you for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in Asheville!

10/10 Eccellente

Daniel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Prompt room Service
Soggiorno di 3 notti a febbraio 2024
Risposta di Desiree' Casey , il giorno 20 feb 2024
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

6/10 Soddisfacente

Dina

Soggiorno di 2 notti a dicembre 2023
Risposta di Micaiah Liner, General Manager, il giorno 17 feb 2024
Hi Dina, Thank you for taking the time to share a review regarding your recent stay at our hotel. As an award-winning hotel, it is our goal to exceed the expectations of our guests. It looks like we could have provided even better service, based on your review. If you have any additional comments or thoughts, please do not hesitate to contact me. Thank you again for choosing to stay with us. All the best,

10/10 Eccellente

Christina

Soggiorno di 1 notte a gennaio 2024
Risposta di Desiree' Casey , il giorno 30 gen 2024
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

Rachel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Awesome hotel
This hotel is fantastic! Room size was nice and large for standard king, bathroom was nice, service is great - free shuttle downtown was handy. The rooftop bar has really cool bartenders and awesome craft cocktails and local beers, live music. The location is right at the beginning of downtown. The only thing I can say I didn’t love was the light on the microwave was super bright and all Hilton hotels have the same awful pillows. But otherwise, the bed was very comfortable.
Soggiorno di 2 notti a gennaio 2024
Risposta di Desiree' Casey , il giorno 30 gen 2024
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

russell

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
The parking deck attached to the hotel made parking in downtown very convenient. The hotel itself is close in proximity to a ton of restaurants and bars. All together a great place to stay. Next time I come back to Asheville I’d stay here again.
Soggiorno di 2 notti a gennaio 2024
Risposta di Desiree' Casey , il giorno 30 gen 2024
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

Denise, Rock Hill

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a wonderful time here. The front desk staff was welcoming and even gave us free drink passes when I mentioned we were there to celebrate my husbands birthday. It was walking distance to the restaurant and shopping. We really enjoyed the rooftop bar and line music. The room was very clean and comfortable and parking on site was included.
Soggiorno di 1 notte a dicembre 2023
Risposta di Desiree' Casey , il giorno 30 gen 2024
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

4/10 Scarso

Koreen

Non mi è piaciuto: Personale e servizio
QR code for hotel services wouldn’t load I called restaurant, no answer, full voicemail Called front desk for room service, no room service, you have to get food yourself at restaurant. Morning breakfast had no buffet, no one else in the restaurant. I had asked front desk to provide caffeine free tea bags since my room had none. They didn’t provide them. The restaurant made me a nice tea while I waited. I had gotten up at 3 am and drove hours through NC State of Emergency rain, flooding, wind weather. I had to sit in restaurant and not rest. Online it showed name of hotel as Hilton Downtown, not a Garden Inn. Services seemed very scaled back. Hotel texted with how things were going and I asked for tea in my room. They didn't bring me any, but texted "ok". I can't use Hilton Honors with booking through Expedia.
Soggiorno di 1 notte a gennaio 2024
Risposta di Desiree' Casey , il giorno 30 gen 2024
Thank you for taking the time to share your thoughts regarding your time at our hotel. We especially appreciate feedback from our guests. It is our goal that every guest experiences a level of service that is second to none. I am sorry to learn that we did not exceed your expectations.If you have any additional thoughts or comments—or if there is anything I can do, please do not hesitate to contact me directly at the email or phone number below.Thank you again for your feedback. I hope you have a great day.

8/10 Buono

Hope

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Desiree' Casey , il giorno 30 gen 2024
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

Corinna

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff here are amazing. They are so friendly and I love how they reach out to make sure everything is ok. The rooms are extremely comfortable. The bottles of water everyday are a nice touch. The property is walkable to all of downtown and if you don’t want to walk there is a free shuttle all day into late night.
Soggiorno di 1 notte a dicembre 2023
Risposta di Desiree' Casey, il giorno 28 dic 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town.

10/10 Eccellente

Jennifer

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Desiree' Casey , il giorno 28 dic 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town.

8/10 Buono

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Desiree' Casey , il giorno 28 dic 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town.

10/10 Eccellente

Jason

Satisfied
Hotel was clean. Front desk and other staff were friendly and helpful. Shuttle service was a nice perk. Hotel is in convenient location to downtown. Overall, satisfied with the hotel. I was here in December, so tourism was at low point.
Soggiorno di 2 notti a dicembre 2023
Risposta di Desiree' Casey , il giorno 28 dic 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town.

10/10 Eccellente

Jessica

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Desiree' Casey , il giorno 28 dic 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town.

10/10 Eccellente

Louis, Sinking Spring

Soggiorno di 3 notti a dicembre 2023
Risposta di Desiree' Casey , il giorno 28 dic 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town

10/10 Eccellente

Janet d

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Staff was very friendly and helpful. So nice to have shuttle with parking so hard to find.Could use a light in the closet. Desk chair was hard to adjust. We enjoyed our stay.
Soggiorno di 3 notti a novembre 2023
Risposta di Desiree' Casey , il giorno 5 dic 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

Daniel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a novembre 2023
Risposta di Desiree' Casey, il giorno 28 nov 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

Boyd

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A very solid hotel - even with it being pet friendly it was very clean. Loved its proximity to downtown!
Soggiorno di 3 notti a novembre 2023
Risposta di Desiree' Casey , il giorno 28 nov 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

8/10 Buono

Nereyda

Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Lori

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy to walk anywhere in downtown Asheville. Close to an uptown park if you have dogs like we did.
Soggiorno di 2 notti a novembre 2023
Risposta di Desiree' Casey , il giorno 19 nov 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

Lori

Soggiorno di 1 notte a novembre 2023
Risposta di Micaiah Liner (General Manager), il giorno 11 dic 2023
Hi Lori! I am so glad that you had a wonderful stay at the Hilton Garden Inn Asheville Downtown--and thank you for the 5 Star review. I hope you will stay with us again the next time you are in town. Have a great day!

4/10 Scarso

angela

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
the TV in my room did not work. and breakfast fruit was old
Soggiorno di 1 notte a novembre 2023
Risposta di Micaiah Liner, il giorno 28 dic 2023
Hi Angela, Thank you for taking the time to share your thoughts regarding your stay. As an award-winning hotel, it is our goal to exceed the expectations of every guest. So, I am very sorry to hear about the issues with your stay. Thank you for making us aware. Your feedback will help us as we strive to be better today than yesterday!If you have any additional comments, please do not hesitate to reach out.Have a great day!

8/10 Buono

Linda

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a novembre 2023
Risposta di Desiree' Casey , il giorno 16 nov 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Our room was ready when we arrived. The staff were very friendly and helpful. The room was very clean and nice size. We were especially happy that there was maid service and fresh towels daily. The shuttle service was very accommodating. The hotel was very close to many breweries and local attractions.
Soggiorno di 3 notti a novembre 2023
Risposta di Desiree' , il giorno 11 nov 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

Lauren

Soggiorno di 2 notti a novembre 2023
Risposta di Desiree' Casey, il giorno 28 nov 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

4/10 Scarso

Jerome, CINCINNATI

Paid for a king, got a queen. I’m told this is Expedia’s fault. Who knows, regardless, if Hilton partners with them as far as I’m concerned, it’s a shared responsibility. I’m done with both parties.
Soggiorno di 1 notte a ottobre 2023
Risposta di Desiree' , il giorno 5 nov 2023
Thank you for taking the time to share your thoughts regarding your time at our hotel. We especially appreciate feedback from our guests. It is our goal that every guest experiences a level of service that is second to none. I am sorry to learn that we did not exceed your expectations.If you have any additional thoughts or comments—or if there is anything I can do, please do not hesitate to contact me directly at the email or phone number below.Thank you again for your feedback. I hope you have a great day.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Micaiah Liner, General Manager, il giorno 4 nov 2023
Hi there!Thank you so much for the 10 out of 10 review!I am so glad you enjoyed your stay with us. I hope you will stay with us again the next time you are in Asheville. All the best,

10/10 Eccellente

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Almost everything about this hotel is excellent. The staff were pleasant & professional and it was very clean. We liked the complimentary shuttle service to restaurants especially when it’s dark at night. The rooftop bar/restaurant was wonderful - great staff & our drinks were perfect. A few items that we felt would help - the trash receptacles shouldn’t be in front of the buttons to elevators. It makes it difficult for those in wheelchairs to reach & it’s not sanitary. Also, there aren’t any hooks for robes or towels in the bathroom. Lastly, the water pressure was so so - could be better.
Soggiorno di 2 notti a ottobre 2023
Risposta di Desiree' Casey, il giorno 30 ott 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

Dennis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Desiree' Casey, il giorno 30 ott 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

mary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel, good service and comfortable ed!
Soggiorno di 2 notti a ottobre 2023
Risposta di Micaiah Liner, General Manager, il giorno 22 ott 2023
Hi Mary!Thank you so much for the 10 out of 10 review--I am so glad you enjoyed your stay at our hotel!If you have any other thoughts or comments regarding your stay, please do not hesitate to reach out. Have a great day!

8/10 Buono

Naomi

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room and staff were nice.
Soggiorno di 4 notti a ottobre 2023
Risposta di Desiree' Casey, il giorno 19 ott 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

Kathleen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2023
Risposta di Desiree' Casey, il giorno 17 ott 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

8/10 Buono

Holly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Desiree' Casey, il giorno 12 ott 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

ashley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We love coming to this hotel when we visit Asheville. They are clean, can walk downtown, free coffee in the morning, and the rooftop bar is awesome.
Soggiorno di 1 notte a ottobre 2023
Risposta di Desiree' , il giorno 10 ott 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

6/10 Soddisfacente

Fermin

Soggiorno di 2 notti a ottobre 2023
Risposta di Desiree' Casey, il giorno 30 ott 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

4/10 Scarso

Tula and George Collias

Viaggio di coppia
Non mi è piaciuto: Personale e servizio
proximity to town.
Soggiorno di 1 notte a settembre 2023
Risposta di Micaiah Liner, General Manager, il giorno 2 ott 2023
Hi there, Thank you so much for taking the time to leave feedback regarding your recent stay at our property. It is our goal to exceed the expectations of every guest. I am sorry to learn that we did not do that for you. From your feedback it appears that you were looking for something with a closer proximity to town. I do want to confirm that you stayed at the Hilton Garden Inn Asheville Downtown, which is our hotel--we are frequently mistaken for the Hilton Garden Inn South (which is further from town). Regardless, I am very grateful that you stayed with us. I do hope you will consider staying with us again the next time you are in Asheville!All the best,

10/10 Eccellente

Kathleen

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Desiree' , il giorno 3 ott 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

Carol

Viaggio con la famiglia
Mi è piaciuto: Servizi
The staff was very friendly and helpful! Our accommodations were very clean and comfortable! Would definitely recommend!
Soggiorno di 1 notte a settembre 2023
Risposta di Desiree' Casey, il giorno 26 set 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

Keith

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Light,airy and quirky decor. Ultra-helpful staff. Great location.
Soggiorno di 1 notte a settembre 2023
Risposta di Desiree' Casey, il giorno 5 set 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 Eccellente

Laura

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I would stay here again due to location alone. It’s a .5 mile walking distance to downtown and there are so many food options available. Staff was friendly and went above with customer service when we needed assistance. Great stay!
Soggiorno di 3 notti ad agosto 2023
Risposta di Desiree' Casey, il giorno 26 ago 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

8/10 Buono

Matthew

Soggiorno di 4 notti ad agosto 2023
Risposta di Desiree' Casey, il giorno 5 set 2023
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!