8/10 Buono
Mandy
Viaggio di coppia
25 feb 2026
Mi è piaciuto: Pulizia e servizi
Most everything was absolutely perfect, except the male person helping at the desk when we checked in. I let him know I had my service dog with me. He informed me that I wouldn’t be allowed to leave him in the room for any amount of time alone. We typically try to respect others and not take him in restaurants for dinner service as it is busy. So when I tried to explain this to him he seemed irritated about that. Upon further investigation when we got to our room, that is not something he can dictate. We usually are met with pushback just because of so many people abusing the system with fake service dogs, but ours is not one and can be observed doing everything he is supposed to. I do want to say that the suite was large and beautiful. The rooms were nice and the bed slept well. We did not indulge in the breakfast although it was very clean. Maybe this person could be retrained. The young lady he was training was simply amazing at her job even though she had only been there a few days.
Mandy
Soggiorno di 2 notti a febbraio 2026