Dear Alessandro, I would like to thank you for taking time to write such a kind review of The St. Regis Astana. It gives me great pleasure to know that you had a wonderful experience throughout your stay with us. We look forward to having you as our guest soon again. Best regards, Luciano Sozzo General Manager

Dear Daniyar,Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are happy to hear that you had an excellent experience. Your comments are very important for us because we always value the opinion of our guests and try to exceed their expectations. Thank you again and we look forward to welcoming you back at our hotel in the near future! Best regards, The St. Regis Astana Team

Dear Guest, Thank you for your great review of The St. Regis Astana and your recommendation. Your appraising comments and positive evaluation of the signature aspects of our hotel, such as St. Regis Butler service and recognizing Gaukhar and Tatyana, a great source of pleasure for me and my team. I look forward to welcoming you once again at The St. Regis Astana. Kind regards, Luciano Sozzo General Manager

Dear Kairat, Thank you for rating The St. Regis Astana, I am delighted to hear that you enjoyed your recent stay and looking forward to welcoming you at The St. Regis Astana in the future. Best regards, Luciano Sozzo General Manager

Dear Guest, I would like to thank you for taking time to write such a kind review of The St. Regis Astana. It gives me great pleasure to know that you had a wonderful experience and enjoyed our location. We look forward to having you as our guest soon again. Best regards, Luciano Sozzo General Manager

Dear Rahul, Please allow me to thank you for your kind words. I am happy to hear that you have enjoyed your recent experience at The St. Regis Astana. I look forward to welcoming you back to our hotel in the nearest future. Kind regards, Luciano Sozzo General Manager

Dear Frankie, Thank you for choosing The St. Regis Astana for your recent stay in the young capital of Kazakhstan. I am delighted to read your wonderful comments about our property, and looking forward to welcoming you again. Yours sincerely, Luciano Sozzo General Manager

Dear Guest, Thank you for being our guest at The St. Regis Astana. It is a pleasure knowing you loved our hospitality. We hope to welcome you back soon. Best regards, Luciano Sozzo General Manager

Dear Guest, Thank you for staying at The St. Regis Astana and taking time for sharing your feedback. I’m both glad to hear there were positive attributes about your visit with us and sorry to learn that your expectations in terms of the location were not met. The St. Regis Astana is a reflection of the best address in Astana, that provides compelling glimpses of the hotel through a carefully choreographed landscape revealing a modern stately mansion, thoughtfully reflecting the cultural nuances of Astana in the Central Park by the Ishim River embankment. I am disappointed that we were unable to reflect the feel of this exclusivity of our location to you. On a positive note, I am glad to know that our staff created a memorable experience and you enjoyed our culinary offerings. I hope you will choose to visit us again and give us a chance to welcome you at The St. Regis Astana in the near future. Best regards, Luciano Sozzo General Manager

Dear Oleg, Thank you for rating The St. Regis Astana, I am delighted to hear that you enjoyed your recent stay. I am looking forward to welcoming you at The St. Regis Astana in the future. Best regards, Luciano Sozzo General Manager