no one checking by that name and my hotel is on suspended from july 31 so no stay at hotel from expedia so wrong hotel that put the reviews

Thank you for your review. If you had let the office know about the noise, we would have informed the guest next to you that a noise complaint was filed, and that they needed to quiet down. We appreciate your stay and hope we will have the pleasure of serving you again.

wrong hotel

We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and do not take your concerns lightly. We have already let our housekeeping staff and maintenance staff know what they need to improve on. Pest control has also come in and sprayed all the rooms. We have also let our know desk clerk know what she can improve on. We hope you give us another chance to serve you in the future.

We are extremely disappointed that you did not enjoy your stay here. Although, we have not received complaints about our rooms being dirty, we still take your review very seriously and will let our housekeeping team know what they need to do better. We hope that we will have the pleasure of serving you again.

wrong hotel

We are extremely disappointed that you did not enjoy your stay with us. We take pride in our customer service and will make sure our staff does a better job. We hope you will be back again.

We thank you for bringing your concerns to light and hope you'll forgive us if we let you down on this occasion. We've shared your concerns with our maintenance and housekeeping team so we can ensure history doesn't repeat itself. We can't change the past, but we hope you'll consider allowing us to make amends for this sometime in the future.

we are extremely disappointed that you did not enjoy your stay at the hotel. if you don't mind, can you give us an explanation of what you specifically did not enjoy during your stay so we can do our best to fix it. Once again we are sorry for the inconvenience we may have caused you and hope you will give us the pleasure of hosting you again.

THANK YOU

We thank you for bringing your concerns to light and hope you'll forgive us if we let you down on this occasion. We've shared your concerns with our maintenance and housekeeping team so we can ensure history doesn't repeat itself. We can't change the past, but we hope you'll consider allowing us to make amends for this sometime in the future.

wrong hotel

We thank you for bringing your concerns to light and hope you'll forgive us if we let you down on this occasion. We've shared your concerns with our maintenance and housekeeping team so we can ensure history doesn't repeat itself. We can't change the past, but we hope you'll consider allowing us to make amends for this sometime in the future.

Thank you for choosing us for your lodging needs. It's unfortunate that you encountered these issues during your stay. Your concern regarding pests is a serious one, and we will be conducting a thorough investigation of our accommodations to ensure that there are no unwanted visitors anywhere. Also, we will discuss your remarks regarding the cleanliness of the room with our housekeeping team promptly. We appreciate your feedback, and we wish you safe travels ahead.

Dear Brad, We're saddened to know that your experience with us left much to be desired and that you encountered any lapse in service quality or cleanliness issues. Rest assured, our team will be made aware of your experience with us to ensure we actively learn from this. We sincerely value your feedback, and we wish you a safe journey home.