Terrazza/patio
Controlla disponibilità

Recensioni per Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf

3 out of 5
Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf
2040 Sugarloaf Cir, Duluth, GA

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 334 su 725 recensioni" "
Valutazione di 8 - Buono. 200 su 725 recensioni" "
Valutazione di 6 - Soddisfacente. 99 su 725 recensioni" "
Valutazione di 4 - Scarso. 54 su 725 recensioni" "
Valutazione di 2 - Terribile. 38 su 725 recensioni" "

8,6/10

Pulizia

8,6/10

Personale e servizio

7,0/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

4/10 Scarso

Jesse

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Poor staff dirty stuff not properly maintained
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Noah

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
NA
Soggiorno di 4 notti ad aprile 2024
Risposta di Hilton Garden Inn, il giorno 29 apr 2024
Thank you for your feedback. It is our pleasure to provide a pleasurable experience for you during your stay with us. We are glad to have served you and looking forward to having you again.

6/10 Soddisfacente

Dwight

We had two rooms booked for a wedding. Both rooms had the same problems. The water wouldn’t drain in the shower. By the time you were done showering, the water was above your ankles. There was also a similar problem with the sinks in the bathroom. In addition, one of our rooms had a broken shower handle, which made it difficult to regulate the water. it was also missing body wash from the shower wall. A little more attention to detail would be needed.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hilton Garden Inn, il giorno 29 apr 2024
Dwight, Thank you for your feedback. It is our goal to provide a pleasurable experience for you during your stay with us. We are in receipt of your concerns regarding your bathroom experience. Thank you for bringing this to our attention. Our goal is to provide an exceptional stay for you, and we take is seriously when your experience doesn't meet your expectations or our standards. We look forward to having you again so we may continue our efforts to provide a warm and bright experience here at Hilton Garden Inn.

8/10 Buono

Nona, Maryville

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Great hotel. But the bar is a joke. No bartender housekeeper was making drinks. Didn’t even know what a Bloody Mary was.
Soggiorno di 2 notti ad aprile 2024
Risposta di Hilton Garden Inn, il giorno 29 apr 2024
Thank you for your feedback. It is our goal to provide a pleasurable experience for you during your stay with us. We are in receipt of your concern about your experience with our bar options. Thank you for bringing this to our attention. Our goal is to provide an exceptional stay for you, and we take is seriously when your experience doesn't meet your expectations or our standards. We look forward to having you again so we may continue our efforts to provide a warm and bright experience here at Hilton Garden Inn.

10/10 Eccellente

Duong, Richardson

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a gennaio 2024
Risposta di Hilton Garden Inn, il giorno 29 apr 2024
Thank you for your feedback Duong. It is our pleasure to provide a pleasurable experience for you during your stay with us. We are glad to have served you and looking forward to having you again.

10/10 Eccellente

Duong, Richardson

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel was really easy to access to most of our location in Duluth. Will stay here again.
Soggiorno di 5 notti a marzo 2024
Risposta di Hilton Garden Inn, il giorno 29 apr 2024
Thank you for your feedback Duong. It is our pleasure to provide a pleasurable experience for you during your stay with us. We are glad to have served you and looking forward to having you again.

8/10 Buono

Helder

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Feel not good.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hilton Garden Inn, il giorno 29 apr 2024
Helder, Thank you for your feedback. It is our goal to provide a pleasurable experience for you during your stay with us, and we take it seriously when your experience doesn't meet your expectations or our standards. We look forward to having you again so we may continue our efforts to provide a warm and bright experience here at Hilton Garden Inn.

8/10 Buono

Shyamala

Property was 3 star rated property.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hilton Garden Inn, il giorno 29 apr 2024
Thank you for your feedback. It is our pleasure to provide a pleasurable experience for you during your stay with us. We are glad to have served you and looking forward to having you again.

8/10 Buono

Lorne

Viaggio di gruppo
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Clean, close to the highway and quiet.
Soggiorno di 1 notte a marzo 2024
Risposta di Hilton Garden Inn, il giorno 29 apr 2024
Thank you for your feedback Lorne. It is our pleasure to provide a pleasurable experience for you during your stay with us. We are glad to have served you and looking forward to having you again.

10/10 Eccellente

Daniela

Soggiorno di 2 notti a marzo 2024
Risposta di Hilton Garden Inn, il giorno 29 apr 2024
Thank you for your feedback Daniela. It is our pleasure to provide a pleasurable experience for you during your stay with us. We are glad to have served you and looking forward to having you again.

10/10 Eccellente

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Hilton Garden Inn, il giorno 20 mar 2024
James, Thank you for your feedback. It is our pleasure to provide a pleasurable experience for you during your stay with us. We are glad to have served you and looking forward to having you again.

10/10 Eccellente

LeCedric

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Yes
Soggiorno di 1 notte a marzo 2024
Risposta di Hilton Garden Inn, il giorno 20 mar 2024
LeCedric, Thank you for your feedback. It is our pleasure to provide a pleasurable experience for you during your stay with us. We are glad to have served you and looking forward to having you again.

2/10 Terribile

Young

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
THIS PLACE IS HORRIBLE. We planned to stay here for 2 nights but after the first night we said HELL NO. We got to the hotel around 10p.m. and they were still cleaning out the 3rd floor where we were staying. Bags of trash and towels laying on the floor and when we complained to the night manager she completely disregared us in a very rude manner. She told us that the rooms were clean so we didn't need to switch rooms. She said that the day manager would be there at 11 a.m. and that they would give us a call. That never happened. The walls are so paper thin that we could here the people around us using the bathroom. DO NOT BOOK HERE. YOU WILL WASTE EVERY PENNY YOU SPEND. I have pictures of how nasty this place is but it wont let me post them. If you want to see how bad it is you can message me your number and I will send it to you
Soggiorno di 1 notte a febbraio 2024
Risposta di Hilton Garden Inn, il giorno 29 apr 2024
Thank you for your feedback. It is our goal to provide a pleasurable experience for you during your stay with us. We are in receipt of your concern about your experience with us. Thank you for bringing this to our attention. Our goal is to provide an exceptional stay for you, and we take is seriously when your experience doesn't meet your expectations or our standards. We look forward to having you again so we may continue our efforts to provide a warm and bright experience here at Hilton Garden Inn.

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Hilton Garden Inn, il giorno 20 mar 2024
Michael, Thank you for your feedback. It is our pleasure to provide a pleasurable experience for you during your stay with us. We are glad to have served you and looking forward to having you again.

10/10 Eccellente

Faatimah

Soggiorno di 4 notti a febbraio 2024
Risposta di Hilton Garden Inn, il giorno 20 mar 2024
Faatimah, Thank you for your feedback. It is our pleasure to provide a pleasurable experience for you during your stay with us. We are glad to have served you and looking forward to having you again.

10/10 Eccellente

Spencer

Soggiorno di 1 notte a febbraio 2024
Risposta di Hilton Garden Inn, il giorno 20 mar 2024
Spencer,Thank you for your feedback. It is our pleasure to provide a pleasurable experience for you during your stay with us. We are glad to have served you and looking forward to having you again.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Good stay
Easy process, just stayed there for a day as my spouse & I attended an event in the area so we really didn’t use the accommodations the hotel had to offer, definitely will book again. The only issue I had was the bed comforter had makeup on it, in which I don’t wear makeup, so the bedding wasn’t properly washed.
Soggiorno di 1 notte a gennaio 2024
Risposta di Hilton Garden Inn, il giorno 20 mar 2024
Thank you for your feedback. It is our goal to provide a pleasurable experience for you during your stay with us. We are in receipt of your concern about the bedding not being to your complete satisfaction. Thank you for bringing this to our attention. Our goal is to provide an exceptional stay for you, and we take is seriously when your experience doesn't meet your expectations or our standards. We look forward to having you again so we may continue our efforts to provide a warm and bright experience here at Hilton Garden Inn.

10/10 Eccellente

Alma

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Hilton Garden Inn, il giorno 20 mar 2024
Alma, Thank you for your feedback. It is our pleasure to provide a pleasurable experience for you during your stay with us. We are glad to have served you and looking forward to having you again.

10/10 Eccellente

Ahlam

Soggiorno di 1 notte a gennaio 2024
Risposta di Hilton Garden Inn, il giorno 20 mar 2024
Ahlam, Thank you for your feedback. It is our pleasure to provide a pleasurable experience for you during your stay with us. We are glad to have served you and looking forward to having you again.

10/10 Eccellente

Heather

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Katie

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Staff is great. Room is clean.
Soggiorno di 1 notte a gennaio 2024

8/10 Buono

SUZANNE

Soggiorno di 1 notte a dicembre 2023

6/10 Soddisfacente

Jose

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Risposta di Hilton Garden Inn, il giorno 20 mar 2024
Jose, Thank you for your feedback. It is our goal to provide a pleasurable experience for you during your stay with us, and we take it seriously when your experience doesn't meet your expectations or our standards. We look forward to having you again so we may continue our efforts to provide a warm and bright experience here at Hilton Garden Inn.

6/10 Soddisfacente

Rachel

Risposta di Hilton Garden Inn, il giorno 20 mar 2024
Rachel, Thank you for your feedback. It is our goal to provide a pleasurable experience for you during your stay with us, and we take it seriously when your experience doesn't meet your expectations or our standards. We look forward to having you again so we may continue our efforts to provide a warm and bright experience here at Hilton Garden Inn.

10/10 Eccellente

Jefferson

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023

8/10 Buono

Christie

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Pool and hot tub definitely needed better regular maintenance as tile as covered in scum. But only complaint
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A Bit Noisy
There needs to be better soundproofing in the hotel. We were on the second floor (room 220) and ambient noise was audible.
Soggiorno di 1 notte a novembre 2023
Risposta di Mikey Copeland, il giorno 1 dic 2023
Thank you for the feedback on your recent stay. We are so happy you were comfortable and enjoyed our property. I do want to apologize for loud noise as we do accept all feedback to make everyone's stay better!On behalf of our hotel and staff, we hope to see you again in the near future!

10/10 Eccellente

Lina

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This place was probably one of the nicer places. It gets a little loud at night but it’s overall I really enjoyed my stay.
Soggiorno di 2 notti a novembre 2023
Risposta di Mikey Copeland, il giorno 1 dic 2023
Thank you for the feedback on your recent stay. We are so happy you were comfortable and enjoyed our property.On behalf of our hotel and staff, we hope to see you again in the near future!

6/10 Soddisfacente

Deborah

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e comfort della camera
Need to listen and do better
I booked this hotel for location but mostly so me and the kids could swim. The pool was ice cold, never got to use the pool at all. I reported it but still cold. The beds were very uncomfortable. Kept hearing door slam and noise in middle of night from neighbors. Will never stay here again
Soggiorno di 3 notti a novembre 2023
Risposta di Mikey Copeland, il giorno 22 nov 2023
Thank you so much for your feedback.As we strive to make sure every guest has the best experience, I see this was not great for you.If there's anything I can do to make it right for your stay please let me know.

10/10 Eccellente

Hideyuki

Soggiorno di 2 notti a novembre 2023
Risposta di Mikey Copeland, il giorno 22 nov 2023
Thank you for the feedback on your recent stay. We are so happy you were comfortable and enjoyed our property.On behalf of our hotel and staff, we hope to see you again in the near future!

8/10 Buono

Jeffrey

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
There was no hot water in the shower at 7:30am this morning.
Soggiorno di 2 notti a novembre 2023
Risposta di Mikey Copeland, il giorno 8 nov 2023
Thank you so much for giving feedback on your stay. As we strive to make sure every guest has the best experience, I do see this issue did have an impact. I want to apologize for the inconvenience as you weren't the only one affected. We were having work done that morning on our water system. Please let us know if there's anything we can do to make it right for your stay. Hope to see you again in the near future!

10/10 Eccellente

Pauline

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room needs upgrades, staff was very friendly and professional.
Soggiorno di 1 notte a novembre 2023
Risposta di Mikey Copeland, il giorno 7 nov 2023
Thank you for the feedback on your recent stay. We are so happy you were comfortable and enjoyed our property.On behalf of our hotel and staff, we hope to see you again in the near future!

6/10 Soddisfacente

Vernon

Non mi è piaciuto: Condizioni e dotazioni della struttura
Check in before arrival
Soggiorno di 1 notte a ottobre 2023
Risposta di Mikey Copeland, il giorno 24 ott 2023
Thank you so much for your feedback.As we strive to make sure every guest has the best experience, I see this was not great for you.If there's anything I can do to make it right for your stay please let me know.

10/10 Eccellente

Lona, Marble

Excellent location for a hockey game overnight adventure.
Soggiorno di 1 notte a ottobre 2023
Risposta di Mikey Copeland, il giorno 24 ott 2023
Thank you for the feedback on your recent stay. We are so happy you were comfortable and enjoyed our property.On behalf of our hotel and staff, we hope to see you again in the near future!

10/10 Eccellente

Veronica

Soggiorno di 4 notti a ottobre 2023
Risposta di Mikey Copeland, il giorno 7 nov 2023
Thank you for the feedback on your recent stay. We are so happy you were comfortable and enjoyed our property.On behalf of our hotel and staff, we hope to see you again in the near future!

4/10 Scarso

William, Commerce

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Pool is not usable, ice cold, asked 3 people about this. The hot tub should be shut down, so much stuff floating in it. The room reeked of smoke, we went home early, manager at desk said he would process refund. Still waiting....
Soggiorno di 2 notti a settembre 2023
Risposta di Mikey Copeland, il giorno 24 ott 2023
Thank you for the feedback on your recent stay. We are so happy you were comfortable and enjoyed our property.On behalf of our hotel and staff, we hope to see you again in the near future!

10/10 Eccellente

Francisca

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This property is wonderful
Soggiorno di 1 notte a settembre 2023
Risposta di Mikey Copeland, il giorno 24 ott 2023
Thank you for the feedback on your recent stay. We are so happy you were comfortable and enjoyed our property.On behalf of our hotel and staff, we hope to see you again in the near future!

10/10 Eccellente

Nina

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
great location
Soggiorno di 1 notte a settembre 2023
Risposta di Mikey Copeland, il giorno 24 ott 2023
Thank you for the feedback on your recent stay. We are so happy you were comfortable and enjoyed our property.On behalf of our hotel and staff, we hope to see you again in the near future!

10/10 Eccellente

Bong Yub

Soggiorno di 2 notti ad agosto 2023
Risposta di Mikey Copeland, il giorno 24 ott 2023
Thank you for the feedback on your recent stay. We are so happy you were comfortable and enjoyed our property.On behalf of our hotel and staff, we hope to see you again in the near future!

10/10 Eccellente

dave, Thonotosassa

Mi è piaciuto: Servizi
The lobby personnel are wonderful. Ask question and the have answers. They gave us wine glasses to take to the room. Such a pleasant check in experience. Thank you.
Soggiorno di 1 notte a settembre 2023
Risposta di Mikey Copeland, il giorno 24 ott 2023
Thank you for the feedback on your recent stay. We are so happy you were comfortable and enjoyed our property.On behalf of our hotel and staff, we hope to see you again in the near future!

10/10 Eccellente

Francisca

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
My stay was very amazing.They allowed us to check-in early.They hotel was clean and the staff was very professional.
Soggiorno di 2 notti ad agosto 2023
Risposta di Mikey Copeland, il giorno 24 ott 2023
Thank you for the feedback on your recent stay. We are so happy you were comfortable and enjoyed our property.On behalf of our hotel and staff, we hope to see you again in the near future!

10/10 Eccellente

Shinnosuke

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Julie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2023

10/10 Eccellente

Daniel R

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very easy to find great location close to gas south arena.
Soggiorno di 2 notti a luglio 2023

10/10 Eccellente

Savannah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff was exceptional!!
Soggiorno di 2 notti a luglio 2023

10/10 Eccellente

tony

Soggiorno di 1 notte a luglio 2023

10/10 Eccellente

serkalem

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Was very clean the pool was quite . Parking was kinda full but other then that I enjoyed my stay
Soggiorno di 1 notte a luglio 2023

10/10 Eccellente

Patricia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
GREAT EXPERIENCE !
My Sister, my friend and I stayed here While attending the Scrapbook Expo. great experience from Check-in to Check-out! Prince is the perfect person to have at the front desk! His smiling face and welcoming attitude are an asset to this hotel and made our experience even more enjoyable! We needed more Wash Cloths - it only took one Call and we had a fresh supply in justa few minutes!
Soggiorno di 3 notti a luglio 2023

10/10 Eccellente

Wendy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Friendly staff , hotel and room very clean
Soggiorno di 1 notte a luglio 2023

10/10 Eccellente

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2023