This hotel was quite disappointing. We requested a crib and despite asking multiple times, the crib was never provided. The front desk associate told me that he was the only person working and was "short-staffed" and this was the cause of the delay for the crib (which never arrived). In addition, the beds were clearly old, lumpy, way too soft, and kind of squeaky. The sofa bed was inclined at a pretty steep angle, so my head kept hitting the top of the bed frame. The air conditioning didn't work in one of our rooms, so it was really hot. The hotel shuttle for this hotel never arrived at the airport, so we ended up hitching a ride with another hotel's shuttle (whose driver graciously dropped us off). Overall, this hotel needs more staff and a serious upgrade.