Cottage a Augsburg

“Bad check in ”

“La,stanza, un poco piccola per tre persone era comunque ben attrezzata e pulita. Il personale moto gentile. La posizione dell'hotel ottima. A soli 15 minuti a piedi dal centro e dal mercatino di Natale. La colazione continentale molto ricca.”

“Nice atmosphere, room charmy and elegant”

“buona colazione, e 3 parcheggi a pagamento nelle vicinanze. Posizione ottima, davanti alla zona pedonale”

“I paid Expedia in advance and had a receipt. On arrival I was told the booking was not paid in advance despite me showing them my receipt they insisted that I must pay them …. Again. They spent ages consulting paper file and then charged me to a credit card on file. Upon checking I do not recognise the card number. This took over 20 minutes at check in. Very poor given I had proof of payment. I have no idea if I’ve been charged twice. ”

“I would like to receive the information required check-in, check-out and wifi. I had to call the owner.”