6/10 Soddisfacente
Michael
Viaggio di coppia
23 ago 2025
Mi è piaciuto: Servizi
Pool was decent. The front of the property looks nice. The front desk looks nice. The hotel is prob a 8 or 9 min walk into town if you can't wait for the 6bseater van( usually only one on duty except for check out days like sat or sun). We waited only one time to head into town for 35 min. The other times were approx 15 min. As it got busier we would have to wait in line as others in groups were before us. I'll get back to the shuttles later. The staff were friendly enough. For the rooms they were nice at first glance. The balconies were nice. The beds were comfortable. Sheets did have a stain on it but we didn't see that until we got into bed the first night. The bathrooms are lit properly and we had enough toiletries. This is where the good ends unfortunately. The room had cracks in the grout. There was mold around the shower door. There were ants in our room. To be fair we had the option of moving but we were already unpacked and settled in and who knows the condition of the next room. They sprayed the room for us instead while we were out. That seemed to get rid of the ants. Finally
We had an issue where one of the vans had ice cream that had fallen onto the seats and floor. The van driver didn't notice it or clean it between guests. Well me and my fiance sat and walked in it. When we complained about it to the staff told us to see a manager in the am. When I did they offered 50 dollars off the check. The pants cost 100 and the dress was 150.
Michael
Soggiorno di 3 notti ad agosto 2025