2/10
Written as of July 2025. I was willing to look past the extremely poor remodeling despite that the ad photos were clearly deceptively taken and the hotel was in much worse condition than led on. I could maybe over look the fact that the cable was out AND the wifi was out. However, when I woke up in the middle of the night with COCKROACHES crawling on me that's where I draw the line. Early the next morning I went to the front desk and requested to cancel the rest of my stay after what had happened. The front staff was amazing and completely understood, but when they called the indian manager to get permission for the cancellation/refund for the remaining nights she REFUSED to even hear what anyone had to say. The second the word cancel was used she VERY rudely would not even let anyone speak and was extremely demeaning to the front staff - how dare they waste her time to call her, they know better, they know the cancellation policy. UNBELIEVABLE. Screw this place and their greedy, arrogant, pathetic excuse for management.
Brooke
Soggiorno di 2 notti a luglio 2025
