Parchi vacanze a Ballina

“We booked at Reflections, Lennox Head. No check-in codes and details had been sent, we phoned and were promised to be sent shortly. We checked upon arrival at 5.30 and none had been sent, we phoned phoned after hours a few times - but no answer. We were unable to stay and had to book elsewhere. Explaining this to them the following day resulted in abuse and no refund. A week later Expedia sought a refund for us, and Reflections has refused - stolen our money and lied. Avoid at all costs!”

“Stayed in a perfect little cabin”

“The staff were very helpful and friendly. ”

“We loved our stay at the tiny house! it was clean and cosey, I thought it was a lovely welcoming touch to have the radio on as we entered the house. Because of the bad weather (always happens to us, when we go away it rains) we were glad of the covered deck outside. We had a cheeky possum visit on the Friday night, we loved that, the lush rain forest foliage made us think we were alone and couldn't really see neighbours. The only thing I would have appreciated was to have previous knowledge of...

“The room was not properly cleaned and, in all likelihood, had not been for some time. Shards of broken glass were scattered around on the floor, shower cubicle was very slippery as had not been properly cleaned beyond a cursory wipe-over. Somehow the front desk staff were critical of US for not notifying them earlier - not a very friendly or empathetic response.”

“Had a really enjoyable stay at Ingenia Holidays Byron Bay. The holiday park has a great modern feel and is well located. The cabin was clean, stylish, and very comfortable with great amenities, perfect to unwind after a busy day. Staff were very friendly, efficient and helpful, which made the experience even better. Would definitely stay again.”