Hall
Controlla disponibilità

Recensioni per Hilton Garden Inn Bangkok Silom

3.5 out of 5
Hilton Garden Inn Bangkok Silom
320 Silom Road, Bang Rak, Bangkok, Bangkok

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 354 su 1003 recensioni" "
Valutazione di 8 - Buono. 409 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 145 su 1003 recensioni" "
Valutazione di 4 - Scarso. 51 su 1003 recensioni" "
Valutazione di 2 - Terribile. 44 su 1003 recensioni" "

8,4/10

Pulizia

8,4/10

Personale e servizio

7,6/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Yosef

Vale i soldi che si spendono ma nulla di più.
Soggiorno di 3 notti a settembre 2022

8/10 Buono

Yosef

Soggiorno di 7 notti a settembre 2022

8/10 Buono

Yosef

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rapporto qualità-prezzo ottimo
Soggiorno di 7 notti ad agosto 2022

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a febbraio 2020

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Il personale delle pulizie ogni giorno comincia a fare confusione alle 8 di mattina gridando nei corridoi e sbattendo l'aspirapolvere e gli altri oggetti da lavoro non lasciandomi dormire in pace. Mi svegliavo alle 8 come quando vado a lavorare.... Il personale della reception è alquanto infastidito, senza voglia di lavorare, non viene voglia di andare a chiedere qualcosa.
Soggiorno di 10 notti a dicembre 2019

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Confortevole hotel
Hotel confortevole e funzionale, camere spaziose. Personale cortesissimo. Tutto nello stile Accor Hotel.
Soggiorno di 1 notte a dicembre 2019

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Buona la posizione ed ottima la colazione. Persanale gentile . Un po troppo rumorosa la ventilazione della camera anche con aria condizionata spenta
Soggiorno di 2 notti a novembre 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Personale gentile è molto disponibile colazione ottima è molto varia camere pulite e confortevoli
Soggiorno di 1 notte ad agosto 2019

10/10 Eccellente

Valentina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel pulito e confortevole, a 5 minuti a piedi dalla fermata della metro. Abbiamo soggiornato per 3 notti e ci siamo trovati bene. Unica nota negativa colazione un po’ cara
Soggiorno di 3 notti ad agosto 2019

10/10 Eccellente

LUIGI

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Un hotel da consigliare ottimo rapporto qualità pr
Bella camera spaziosa pulizia ottima personale gentilissimo vicino centro commerciale ,colazione ottima al costo di 5€ una vera chicca
Soggiorno di 5 notti ad aprile 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo rapporto qualità/prezzo in un quartiere centraledella città
Soggiorno di 3 notti a ottobre 2018

10/10 Eccellente

Marco

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tutto ok
Ottima la colazione a buffet con molta scelta, riescono ad alimentarsi anche vegetariani e vegani. Camera piccola ma cmq confortevole e pulita. Zona abbastanza buona, vicino al Pier per prendere il traghetto e alla fermata dello Skytrain Sarasak (10 minuti circa a piedi)

8/10 Buono

luca

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo hotel
Camere nella norma non molto grandi ma comode ottima posizione colazione ottima in camera ti danno a disposizione uno smartphone da portare in giro con internet molto comodo ci tornerei sicuramente
Soggiorno di 2 notti a febbraio 2018

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 3 notti a dicembre 2017

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel in ottima posizione, abbastanza vicino al molo da cui partono le imbarcazioni del comodissimo e supereconomico Chao praya express e allo skytrain. Staff gentile e disponibile. Camera comoda con letto extralarge. Unico neo la moquette...
Soggiorno di 4 notti a dicembre 2017

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Personale molto cordiale con buona conoscenza dell inglese. Hotel pulito in buona zona
Soggiorno di 1 notte a novembre 2017

10/10 Eccellente

Olly, Treviso

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very nice hotel
Arrivato in albergo le operazioni di check in sono state velocissime, e alla reception personale sempre gentilissimo, carino e disponibile! L’hotel è situato vicino al fiume; comodo per prendere il battello ed arrivare fino alla zona dei templi e del palazzo del re. Basta poi attraversare la strada per lo skybar, che vi suggerisco vivamente! Ora parliamo delle cose davvero importanti: la camera era ben tenuta, la moquette magari poteva far pensare che fosse sporca a causa del colore marroncino un po’ vissuto, ma credetemi, soffro di allergie e non mi è partito uno starnuto! Il letto (king size) era fenomenale, comodo e pulito! La doccia pazzesca... insomma... lo consiglio vivamente!!!
Soggiorno di 2 notti a novembre 2017

10/10 Eccellente

manuela, italia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Albergo fantastico
Soggiorno di una notte a Bangkok a due passi dal Le bua camera nuova spaziosa pulitissima ottimo rapporto qualità prezzo ! TOP
Soggiorno di 1 notte a luglio 2017

10/10 Eccellente

Luciano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Buono
Ottima posizione, buono anche il ristorante al sesto piano.
Soggiorno di 2 notti a luglio 2017
Risposta di ampawan, il giorno 31 lug 2017
Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Novotel Bangkok Fenix Silom. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora/ Signor le porgiamo cordiali saluti.

10/10 Eccellente

Roberto

Soggiorno di 4 notti ad aprile 2024

10/10 Eccellente

John

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall the hotel is very good. There are issues with noise from the busy road outside. The staff were very helpful and friendly. The food was excellent. If you are intending to visit the palace or temples from this hotel I suggest using the river ferry which cost 16 bath one-way.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 16 apr 2024
Dear Mr.JohnWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

10/10 Eccellente

Pochiu

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Formerly Novotel property, now a Hilton Garden Inn, so far no major changes. A/C good, no slippers or other usual amenities in room like toothbrush/slippers, etc. Good price though.
Soggiorno di 3 notti a marzo 2024
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 30 mar 2024
Dear Mr. PochiuThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

6/10 Soddisfacente

Olga

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Rooms were not cleaned regularly, until you reminded to do so. Not enough towels. Teception and concierge staff pretty good.
Soggiorno di 4 notti a febbraio 2024
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 28 feb 2024
Dear Mr. Olga, Thank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

10/10 Eccellente

Duane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great service
Soggiorno di 2 notti a febbraio 2024
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 21 feb 2024
Dear Mr. Duane, We very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

8/10 Buono

Duane

Mi è piaciuto: Pulizia e personale e servizio
Outlet next to bed not working. Wi-Fi was spotty at times when I really needed it to work smoothly.
Soggiorno di 5 notti a febbraio 2024
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 20 feb 2024
Dear Mr. Duane, Thank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 Buono

TAO EN

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
每天備品補貨不一，但不影響住宿，飯店設備些微老舊，有一些既定問題，但有點是真的很便宜，整體cp值還是高的
Soggiorno di 5 notti a gennaio 2024
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 7 feb 2024
Dear Mr. Tao EnThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

10/10 Eccellente

Kathy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good experience
The area is perfect, the hotel is not new but in good conditions.the service was good. The breakfast is perfect!!! My window view at night was memorable!
Soggiorno di 4 notti a gennaio 2024
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 31 gen 2024
Dear Ms.KathyWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

8/10 Buono

Marilyn

Mi è piaciuto: Pulizia
I realize it has recently changed hands and will be going under renovations The staff especially in the bar have a deer inn the headlight look and they ignore me until I ask them for service. I think it’s a case they are not comfortable outside of Thai language.
Soggiorno di 5 notti a gennaio 2024
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 31 gen 2024
Dear Ms.MarilynThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Hilton Garden Inn Bangkok Silom

10/10 Eccellente

elodie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Fug
Soggiorno di 4 notti a gennaio 2024
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 31 gen 2024
Dear ElodieThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Hilton Garden Inn Bangkok Silom

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Not so good
Soggiorno di 2 notti a gennaio 2024
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 31 gen 2024
Dear Mr. AnonymousThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Hilton Garden Inn Bangkok Silom

4/10 Scarso

Mariana

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
1) we payed for superior room. We had such room last yeat by this time and we can compare. This time around the room was smaller abd we were adk to additionally pay 20 CAD/ day to have the room tha we booked. 2) the breakfast was supposed tb in included but we were charged every day 3) the quality of air in the room was unacceptable: there was not enough oxigen and too much hunidity, hard to breath. The last day, of january 14, we had to meek the door open for breathing. 4). At check out, we were tols tha everything is Ok. We ask for a bill, we wee told we will receive it by email. We we saw thw breakfast was charged everyday, we wanted to discuss this charge bu we could not. Nobody answers the phone. VERY DISSAPOINTED
Soggiorno di 4 notti a gennaio 2024
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 31 gen 2024
Dear Ms.MarianaThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Hilton Garden Inn Bangkok Silom

10/10 Eccellente

laurence

Soggiorno di 3 notti a gennaio 2024
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 31 gen 2024
Dear Mr. LaurenceWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

8/10 Buono

solange

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tem carpe no quarto, não tem luzes no teto só nas laterais da cama e em outros locais é isso deixa o quarto escuro.
Soggiorno di 5 notti a dicembre 2023
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 31 gen 2024
Dear Mr.SolangeThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Hilton Garden Inn Bangkok Silom

8/10 Buono

Stefan

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 31 gen 2024
Dear Mr. Stefan,We very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

10/10 Eccellente

Peter

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent stay; good breakfast
Soggiorno di 3 notti a gennaio 2024
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 31 gen 2024
Dear Mr. PeterWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

6/10 Soddisfacente

Gurudath

Soggiorno di 2 notti a dicembre 2023
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 31 gen 2024
Dear Mr. GurudathWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

10/10 Eccellente

Emmanuel Oluwatope

Soggiorno di 10 notti a dicembre 2023
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 31 gen 2024
Dear Mr. EmmanuelWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

8/10 Buono

Syed

Soggiorno di 1 notte a dicembre 2023
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 31 gen 2024
Dear Mr. SyedWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

4/10 Scarso

Christina

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Dirty and old - central location
Dirty and old. Cleaning a joke. Breakfast bad and very few things to choose from. On the plus side the location is central
Soggiorno di 4 notti a dicembre 2023
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 7 feb 2024
Dear Ms. ChristinaThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 Buono

Pisit

Soggiorno di 1 notte a dicembre 2023
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 31 gen 2024
Dear Mr.PisitWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

6/10 Soddisfacente

ANDRZEJ, VANCOUVER

Soggiorno di 3 notti a dicembre 2023
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 7 feb 2024
Dear Mr. AndrzejThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

4/10 Scarso

katia

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Moldy and smelly
Outdated hotel with marijuana store on ground floor. Very strong smell of marijuana ever time you enter the hotel. Room smelled moldy. Very humid. Bathroom was old and water did not heat up properly.
Soggiorno di 6 notti a dicembre 2023
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 7 feb 2024
Dear Mr. KatiaThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 Buono

Leslie

Viaggio di lavoro
Mi è piaciuto: Pulizia e servizi
Breakfast were great
Soggiorno di 5 notti a dicembre 2023
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 31 gen 2024
Dear Mr.LeslieWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

4/10 Scarso

Lik Chian, Eugene, Singapore

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Disappointed with this hotel, expected something much better especially when it carries the name of Novotel. Breakfast was decent; but it was the same everyday. Lobby & Concierge area was bland, not welcoming. Very limited dining options in hotel. Room amenities were very poor, shower head was broken and leaking; informed the reception staff several times but nothing done. Room cleaning were poor, did not give new clean towels. Aircon in room was not cold at all; was controlled automatically, can not adjust manually. Curtains in the room were spoilt, cannot be drawn closed fully, the morning sun was glaring right at the bed. Insufficient power points plug in the room, cannot charge multiple devices at same time. Renovation was done during our stay in the hotel. Overall disappointed with the hotel, didn’t let my expectations
Soggiorno di 4 notti a dicembre 2023
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 7 feb 2024
Dear Mr. Lik ChianThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

6/10 Soddisfacente

Satoshi

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
交通は駅から遠いのが難ですがタクシーは捕まえやすい。スワンナプーム空港までは高速込み500バーツで手配してくれる。周辺での食事はローカルな屋台からレストランまで特に困りはしない。コンビニ（7-11）が5分圏内に2軒あり不便はない。アメニティはシャンプー、コンディショナ。タオルはバスタオルのみが用意されている。シャワーは壊れていて天井固定のだけが使用可能だった。
Soggiorno di 3 notti a dicembre 2023
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 7 feb 2024
Dear Mr. SatoshiThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 Buono

Marcia

Soggiorno di 1 notte a dicembre 2023
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 31 gen 2024
Dear Ms. Marcia,We very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

8/10 Buono

Sor Khim Justina

Soggiorno di 5 notti a dicembre 2023
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 31 gen 2024
Dear Mr. Sor Khim JustinaWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

10/10 Eccellente

Gayle

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were very friendly and the property was not too far from the river.
Soggiorno di 3 notti a dicembre 2023
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 1 feb 2024
Dear Mr. GayleWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

8/10 Buono

André

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 4 notti a dicembre 2023
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 7 feb 2024
Dear Mr. AndreWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

10/10 Eccellente

??

Soggiorno di 3 notti a dicembre 2023
Risposta di Hilton Garden Inn Bangkok Silom, il giorno 1 feb 2024
Dear Valued GuestWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom